Cross Border Talents

Account Executive

• Enhance client & agency relationships by providing customized, performance-boosting strategies and promoting additional digital marketing products.
• Offer strategic consultancy to maximize ROI on advertising investments, using a quality consultative approach.
• Achieve sales targets and ensure an exceptional customer experience.
• Proactively engage with customers via phone, video calls, and email.

Junior Sales Executive – Danish Speaking

Account Manager

• Serve as a trusted advisor to onboard a portfolio of new clients and develop high-performing PPC campaigns for their digital marketing advertisement.
• Make outbound customer calls to promote and sell services.
• Detect and understand customer’s objectives and offer adapted solutions for their needs.
• Set up strategic, results-driven campaigns designed for immediate impact and long-term performance sustainability.
• Be responsible for increasing spend and campaign´s upselling.
• Create, maintain, and update a customer database with complete information.
• Handle a high volume of potential clients daily through phone calls.

Junior Account Manager, Dutch Speaking

Customer Support

• Respond to customer inquiries via phone, email, and chat, ensuring high-quality support
• Provide accurate information about products and services, addressing customer concerns
• Resolve customer issues promptly, maintaining satisfaction and ensuring positive experiences
• Update customer records and track feedback to improve service
• Collaborate with the team to enhance customer service quality and efficiency

Danish Customer Support Representative

Junior Customer Support Representative – Danish

Consultant

• Assist customers in Danish with booking inquiries, travel arrangements, and support requests
• Provide accurate information about flights, accommodation, and travel services
• Handle modifications, cancellations, and special requests in line with company policies
• Deliver professional, empathetic, and efficient customer service across phone, chat, and email
• Collaborate with internal teams to resolve complex cases

Danish-Speaking Junior Travel Consultant

• Manage and grow a portfolio of Danish accounts
• Identify upselling and cross-selling opportunities
• Build long-term client relationships
• Meet revenue and growth targets
• Provide strategic business solutions

Danish-Speaking Account Manager

• Klanten ondersteunen via telefoon, e-mail en chat
• Technische vragen oplossen en problemen verhelpen
• Klanttevredenheid garanderen bij elk contact
• Cases en feedback registreren in interne systemen

Klantenservice Specialist, Nederlands

• Bied klanten ondersteuning via telefoon, e-mail en chat
• Beantwoord vragen en zorg voor een uitstekende service

Klantenservice Medewerker

Klantenservice specialist – Nederlands-sprekend

Klantenservice Agent, Nederlands-Sprekend

• Manage and grow a portfolio of Finnish-speaking advertisers
• Identify business needs and recommend tailored Google Ads solutions
• Drive sales growth by optimizing campaigns and improving performance
• Build strong, long-term client relationships through consultative selling
• Analyze data and insights to support decision-making and performance improvements
• Collaborate with internal teams to ensure customer satisfaction and success
• Consistently meet or exceed individual and team sales targets

Junior Sales Executive, Finnish Speaking

• Handle customer inquiries via phone, email, and chat.
• Assist customers with product information, troubleshooting, and issue resolution.
• Maintain accurate records and follow up on customer requests.
• Ensure customer satisfaction and deliver a positive experience.
• Collaborate with the team and follow company guidelines.

Junior Customer Support, German Speaking

Support Engineer

• Manage and resolve customer support requests via email and chat
• Provide guidance and troubleshooting related to:
• - Two-factor authentication (2FA)
• - Payroll management tools
• - Platform synchronization and configuration
• Deliver clear, professional, and empathetic communication
• Collaborate with internal teams to ensure issue resolution

Operations Customer Expert – Technical Support, French Market

• Handle customer inquiries through email and chat efficiently
• Provide guidance on: Two-factor authentication (2FA), Payroll management tools, Platform setup, synchronization, and configuration
• Communicate clearly, professionally, and empathetically
• Work with internal teams to resolve complex issues