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Customer Support Agent – Czech, Croatian, German, Dutch, French
Cross Border TalentsRemote Customer Support Agent assisting global customers from Athens, providing service through phone, chat, or email and ensuring customer satisfaction with effective issue resolution.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates fluency in multiple languages, including Czech, Croatian, German, Dutch, or French, alongside strong English communication skills. Excels in delivering exceptional customer service and effectively resolving inquiries through various channels.
Highest-signal resume keywords
Fluency In CzechFluency In CroatianFluency In GermanFluency In DutchFluency In French
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Strong CommunicationEmpathyProblem-Solving
Industry Keywords
Customer InquiriesCustomer SatisfactionTeam Collaboration
About the role
Key responsibilities & impact- Handle customer inquiries via phone, chat, or email
- Deliver exceptional service and ensure customer satisfaction
- Collaborate with your team to resolve issues effectively and efficiently
Requirements
What you’ll need- Fluency in Czech, Croatian, German, Dutch, or French
- English level B2 or higher
- Strong communication, empathy, and problem-solving skills
Benefits
Comp & perks- 14 salaries per year (12 monthly + 1 Easter + 1 split between Summer & Christmas)
- Private Health & Life Insurance
- Performance bonus
- 25 days of paid annual leave
- Relocation support for candidates moving to Greece