French-speaking Customer Service Advisor

Cross Border Talents

Customer Support Specialist assisting French-speaking users through calls, emails, and chats. Helping with technical issues and account management in a well-known global platform.

Posted 7/23/2026full-timeAthens • 🇬🇷 GreeceMid-LevelSenior💰 €1,100 - €1,500 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates fluency in French and English, providing exceptional support to users through various communication channels. Capable of resolving technical and account-related issues while maintaining a friendly and empathetic approach.

Highest-signal resume keywords

Fluent French (C2)Fluent English (B2)Excellent Communication SkillsTechnical Issue ResolutionUser Experience Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

EmpathyAbility to Work Under Pressure

About the role

Key responsibilities & impact

Assist French-speaking users via phone, email, and chat
Provide fast and accurate solutions with a friendly, empathetic approach
Help users resolve technical or account-related issues
Update and manage information in internal systems
Collaborate with the team to ensure an optimal user experience

Requirements

What you’ll need

Fluent French (C2 or native-level) and English (minimum B2)
Excellent communication skills
Ability to work under pressure

Benefits

Comp & perks

Monthly bonus of up to 10% based on performance
13th and 14th month salary paid annually
Legal supplements: Night hours (22:00–06:00): +25% on base hourly wage
Sundays and public holidays (if included in the schedule): +75% on base hourly wage
Relocation package: Flight ticket to Greece, 2 weeks hotel accommodation upon arrival, airport arrival assistance, real estate agency fees covered, help finding comfortable and accessible housing
Paid training with certified instructors
Free online Greek language courses
Health insurance + additional employee discounts
Modern office with relaxation areas and an international atmosphere
Internal growth opportunities and career progression
Company events, team-building activities, and social initiatives