Cribl

People Operations

• Serve as a right hand to the VP of People Ops, Programs & Total Rewards, helping lead and evolve the People Ops function
• Manage, mentor, and grow a team of People Operations Analysts and Specialists
• Establish a calm, execution-focused operating rhythm across People Ops
• Develop success metrics and performance indicators to measure system efficacy and customer satisfaction
• Act as Product Owner for all People-related Workday modules, championing requirements, sequencing, and prioritization
• Personally configure workflows, roles, permissions, and business processes within Workday and connected systems
• Partner closely with the IT Workday Systems Administrator to balance technical constraints with People Ops needs
• Oversee and integrate peripheral systems (Lattice, JIRA, integrations, internal tools)
• Evaluate opportunities for infrastructure improvements, including buy vs. build decisions
• Run RFPs, manage vendor relationships, and negotiate contracts
• Continuously assess system performance and scalability
• Drive thoughtful process optimization without over-engineering
• Ensure all systems uphold data privacy regulations and global compliance requirements
• Design and manage system security, roles, and permissions
• Maintain high standards for employee data integrity and confidentiality
• Partner closely on scalable People data architecture and analytics design
• Oversee knowledge management solutions and promote a strong culture of documentation and knowledge sharing
• Oversee People systems ticketing queues, ensuring high-quality service and issue resolution for employees and managers
• Collaborate closely with IT, Finance, Legal, and People team partners
• Navigate changing priorities and ambiguous requirements with pragmatism and calm execution
• Design and document end-to-end People Ops processes, including onboarding, offboarding, job changes, performance cycles, compensation events, and employee data changes
• Build foundational artifacts such as process maps, SOPs, runbooks, and decision trees
• Stand up 0→1 human processes for emerging programs and systems
• Create clarity where ambiguity exists and convert it into usable operating models

Director, People Operations

Engineering Manager

• Build and grow exceptional teams
• Deliver with excellence
• Navigate complexity
• Champion operational excellence
• Stay technical
• Note: on-call duties to support managed product uptime

Manager, Software Engineering – Product Platform IAM

Technical Customer Success

• Develop and deliver customized 1:1 adoption and enablement plans for customers, helping them maximize their value from our platform.
• Act as a trusted technical advisor, offering in-depth product knowledge and troubleshooting assistance to resolve complex customer issues.
• Collaborate with Customer Advocacy and CX Operations teams to contribute to and participate in 1:many content, including webinars, workshops, and educational materials, to drive broad customer understanding and adoption.
• Engage with customers on a strategic level, identifying their business needs and aligning them with our product capabilities to drive successful outcomes.
• Serve as a vital feedback loop, collaborating with internal teams (Product, Engineering, Sales, Marketing, CX Operations) to champion customer needs, influence product enhancements, and contribute to our digital program's content strategy.
• Utilize data to understand customer behavior, identify common pain points, and contribute insights to optimize both 1:1 and 1:many engagement strategies.
• Proactively identify churn risks and develop strategies to retain and grow the customer base by demonstrating ongoing value.
• Identify opportunities to leverage automation and other digital tools to enhance efficiency and personalize the scaled customer experience.
• Track key metrics related to customer health, adoption, and engagement, reporting on the effectiveness of your efforts and continuously seeking improvements.

Customer Success Engineer – Scaled

Sales

• Develop a business plan to overachieve sales goals
• Manage and maintain the entire sales ecosystem from generating leads through closing
• Help customers understand the value of Cribl during the sales process
• Articulate our value proposition up and down the organization, from engineer up to CxO
• Forecasting predictably and hitting sales targets
• We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours

Regional Sales Manager, Enterprise

• Understanding Partner Technical Requirements
• Relating Partner Requirements to the Cribl Portfolio
• Integration and Development
• Collaboration with Product and Engineering Teams
• Field Enablement and Training
• Content and Enablement Material Development
• Performing duties outside your standard working hours

Senior Technical Alliances Sales Specialist

Regional Sales Manager – Strategic

General Counsel

• Implement and maintain Cribl’s privacy program, including program management, identifying priorities, and ensuring compliance with global privacy laws and regulations;
• Provide practical guidance to product, marketing and other teams on legal and privacy issues, including on related generative artificial intelligence laws and regulations;
• Collaborate cross-functionally to identify issues, propose solutions and drive business outcomes;
• Remain current on the evolving privacy landscape, anticipate trends and educate team members accordingly;
• Negotiate privacy-related agreements in support of sales transactions.
• We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours.

Privacy Counsel

Software Engineer

• (FILL IN the RESPONSIBILITIES - clearly indicate what the candidate will be working on and with whom)
• We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours

Engineering

Full-stack Engineer

• Learn and contribute to backend systems and APIs that ingest, process, and route data, implementing well-scoped features and bug fixes with guidance from more senior engineers.
• Design, develop, test, and maintain clear, maintainable code in Node.js/TypeScript that delivers the right outcomes for our customers, starting with smaller, well-defined tasks and growing into more complex work over time.
• Collaborate with a cross-functional team of engineers, designers, and product managers to understand requirements, ask clarifying questions, and turn feature specifications into implementable stories and code.
• Write and extend automated tests (unit, integration, and functional) for the code you ship, following existing test plans and patterns and contributing to new test cases as you gain experience.
• Participate in code reviews: both as an author and a reviewer-in-training—incorporating feedback to improve code quality, testing, and readability while learning from more experienced teammates.
• Help investigate and fix bugs in collaboration with senior engineers, learning how to use logs, metrics, and other observability tools to understand and debug distributed systems.
• Support performance and correctness work around time-series data storage and query paths by pairing with teammates and tackling well-bounded tasks that improve reliability and efficiency.
• Develop good engineering habits: writing tests alongside code, keeping documentation up to date, breaking problems into smaller pieces, and asking for help early when you’re stuck.
• Take ownership at an appropriate scope: own your tickets, communicate status clearly, follow through on commitments, and escalate risks early; over time, grow into owning small features end to end.
• Participate in the team’s support/on-call rotation over time: you’ll start by shadowing more experienced engineers and gradually take on more responsibility as you become comfortable with the systems and tooling.
• Contribute to a healthy team culture by asking questions, sharing what you’re learning, and speaking up with ideas even when you’re the most junior person in the room.

Software Engineer – Core Platform

Brand Designer

• Create, present, and work with stakeholders to execute creative concepts that perform
• Partner with our field and events teams to make sure Cribl shows up strong (and on-brand) at every user conference, event and tradeshow
• Share your creative ideas with senior leaders and help guide decisions with your design expertise
• Flex your skills across a range of projects—from t-shirts and swag to presentation decks and digital ads
• Have room to stretch your creative wings on solo design work, while also joining forces with your teammates to bring bigger, cross-functional projects to life
• This position may require off-hours duties around events and launches
• We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours

• Build and grow exceptional teams
• Deliver at product speed
• Empower the Cribl ecosystem
• Own the customer journey
• Champion operational excellence
• Stay technical
• This position will require stand-by, on-call, or off-hours duties

Engineering Manager, Platform Products

Support Engineer

• Develop a deep technical understanding of Cribl Stream and our other products
• Provide extraordinary technical support to our Enterprise customers and across various channels such as Slack, email, online meetings, etc.
• Research, diagnose, troubleshoot and identify solutions to resolve customer issues
• Follow standard procedures for reproducibility and escalation of unresolved issues to the appropriate internal teams
• Provide prompt and accurate feedback to customers, set achievable expectations, and ensure proper recording and closure of all issues
• Provide and document knowledge in the form of knowledge base tech notes, articles and participate in real-time forums (e.g., Slack) for real-time questions
• This position will require stand-by, on-call, or off-hours duties

Senior Technical Support Engineer

SDET

• Integrate with, improve, and build upon our continuous testing systems, testing automation, and reporting of quality metrics
• Work closely with development teams to ensure proper test planning and execution is incorporated as early as possible in our release cycles
• Be expert in identifying performance bottlenecks, spotting anomalous system behavior, and determining the root cause of issues
• Effectively communicate insights and plans to cross-functional team members and management
• This position will require stand-by, on-call, or off-hours duties

Director, People Operations

Manager, Software Engineering – Product Platform IAM

Customer Success Engineer – Scaled

Regional Sales Manager, Enterprise

Senior Technical Alliances Sales Specialist

Regional Sales Manager – Strategic

Privacy Counsel

Engineering

Software Engineer – Core Platform

Brand Designer

Engineering Manager, Platform Products

Senior Technical Support Engineer

Senior Technical Support Engineer

Senior Technical Support Engineer

Staff Software Development Engineer in Test, SDET