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Financial Planning and Analysis

• Perform daily task as assigned by process leads
• Ensures timely matching of Intercompany invoices
• Perform clean-up and ageing analysis as needed
• Communicate with other trading partners to request for needed actions to clear IC open items
• Compliance to processes in accordance with the legal provisions on the area of operation

Operational Finance Assistant – Intercompany

Risk

• Enable business and IT teams to effectively execute the IT risk management process within the assigned area
• Oversee Business Impact Analysis (BIA) to ensure adequate protection of critical resources
• Provide IT security consultancy to IT operations and business units
• Identify, assess, and mitigate IT security risks (both internal and external)
• Deliver IT security awareness initiatives and knowledge transfer to management, teams, and clients
• Ensure compliance of IT systems with legal and contractual requirements
• Identify areas for improvement or development within the existing security architecture
• Execute IT security-related projects
• Conduct and report on internal investigations related to security incidents or violations
• Coordinate and support IT audits (including internal audits)
• Act as a single point of contact for data protection topics, ensuring compliance with relevant regulations and policies
• Maintain and monitor the IT risk register, ensuring risks are up to date and mitigation plans are followed through
• Collaborate with stakeholders to ensure digital solutions comply with security and data protection standards

IT Risk Manager

Claims Specialist

• Timely and comprehensive settlement of claims arising from road, sea and air transport.
• Gathering documentation to determine liability for the incident.
• Correspondence in English.
• Analysis of the collected documentation and preparation of decisions to pay or refuse compensation.
• Conducting recourse proceedings against entities responsible for the damage.
• Ongoing contact with customers and DSV units.

Business Analyst

• Identify and document business needs through interviews, workshops, surveys, and research
• Ensure we maintain the vision and strategy of the domain, the data mesh and DSV
• Act as a liaison between stakeholders (business users, management, and technical teams) to ensure alignment
• Ensure traceability from business needs to delivered solutions
• Contribute hands-on when required to unblock teams and move delivery forward
• Audit of the how the platforms’ defined capabilities are aligned within and across the various platforms
• Analyze current business processes and identify areas for improvement or automation
• Create clear and detailed documentation such as business requirement documentation, functional specifications, use cases, mapping specifications and user stories
• Cross-platform collaboration with architects, developers, testers and SMEs to ensure the designed solution delivers the expected value and lives up to the business needs
• Ability to get the information from consumers and producers on data formats, triggering mechanisms, data domain coverage, timing/consistency SLAs etc
• Understand and analyze different data structures, usage and flows and document in agreed format

Consultant

• Lead the build and test phases of WMS/IT setups, ensuring quality, governance, and continuous improvement throughout the project lifecycle.
• Champion process optimisation, streamlining activity and ensuring effective use of Change Requests, IT Support workflows and BCM approval systems.
• Partner with Project, Finance & Admin Teams to ensure new customer implementations are delivered to an exceptional standard, meeting all operational and stakeholder requirements.
• Analyse business insights with Business Change Managers to identify opportunities for innovation and performance enhancement.
• Build and maintain strong relationships with Global BCM and IT teams to ensure UK&I requirements are efficiently implemented, tested, and deployed.
• Explore new technologies, working with global functions to assess potential solutions and presenting recommendations to senior stakeholders.
• Support continuous improvement initiatives, ensuring WMS setups evolve to meet the needs of each site.

Business Change Consultant

Administration

• Maintain and update administrative records, databases, and filing systems to ensure data accuracy.
• Monitor and respond to internal and external correspondence (emails, phone calls), ensuring timely and professional communication.
• Prepare, process, and manage paperwork such as invoices, purchase orders, contracts, and delivery documentation.
• Assist in scheduling meetings, coordinating diaries, and arranging travel or logistics as required.
• Support various operational departments with documentation and administrative tasks (e.g. HR, Finance, Operations).
• Track and escalate issues, follow-ups, and action items to ensure tasks are completed.
• Generate reports, charts, and dashboards to provide insight into performance, volumes, or compliance.
• Assist with onboarding new staff with administrative orientation and paperwork.
• Maintain compliance with internal policies, legal and health & safety standards.
• Help with process improvements by suggesting administrative efficiencies and best practices.

Operator – Administration Specialist

Customer Support

• Support til KAM med fokus på kundeimplementering og integrationsopgaver
• Drive onboarding og integration af nye kunder
• Sikre korrekt opsætning i Xpress og interne systemer
• Udarbejde og opdatere SOP’er, implementeringsmateriale og dokumentation
• Daglig support på MyDSV, API- og 3. parts integrationer
• Løsning af tekniske fejlfindinger
• Sikre at interne og eksterne spørgsmål håndteres professionelt
• Pipeline udtræk og rapportering på forretningen
• Bidrage til forbedring af implementerings flow og processer
• Deltage i innovations- og optimeringsprojekter på tværs af organisationen
• Koordinere mellem KAM, operationen og IT
• Sikre tydelig kommunikation i integrationsforløb
• Håndtere interne og eksterne stakeholders med professionalisme og overblik

Business Support Specialist

• Communicate effectively with customers and internal departments via email and telephone.
• Receive, process, and accurately enter bookings into the company TMS.
• Instruct and update departments promptly to ensure timely movement of consignments.
• Liaise with Operations teams and overseas offices to meet customer expectations.
• Monitor deliveries to ensure completion within agreed timelines.
• Proactively resolve issues with customers and colleagues.
• Complete accurate and timely invoicing.
• Input costs into internal systems and manage POD requests where required.
• Prepare and submit quotations in accordance with current procedures.
• Create, maintain, and update KPIs using company systems and Microsoft Excel.
• Complete Non‑Conformance Reports when needed.
• Carry out daily administrative duties as required.
• Monitor volume trends and flag significant changes to management.

Customer Service Specialist

Operations

• Provide quotations of charges to shippers/consignees
• Handle customer inquiries and complaints
• Inform supervisors of problems requiring assistance
• Prepare statistics and reports upon request

Account Executive

• Source, negotiate, and secure carriers and drivers to cover available freight in a cost-effective and service-focused manner.
• Manage daily dispatch operations, ensuring accurate communication of shipment details to carriers.
• Track and monitor shipments from pickup through delivery, providing timely updates to internal teams and customers.
• Collect and verify all carrier documentation for on-time shipment closeout and billing.
• Build, develop, and maintain long-term carrier relationships to strengthen capacity reliability and responsiveness.
• Collaborate with Account Managers to provide operational support, pricing input, and customer updates as needed.
• Assist with customer service and account management functions to ensure consistent communication and successful delivery performance.
• Stay informed on current market conditions, rate trends, and seasonal fluctuations to ensure competitive pricing.
• Generate new carrier leads and onboard qualified partners to expand DSV’s carrier network.
• Proactively identify and resolve shipment or service issues, using sound judgment and effective problem-solving.

Carrier Sales Representative

Executive Assistant

• Develop and design executive-level presentations, including board decks, quarterly business reviews, and strategic initiatives.
• Translate complex data, operational updates, and financial metrics into clear, compelling narratives for executive audiences.
• Apply storytelling principles to create cohesive, engaging, and visually polished presentations.
• Partner with executives and cross-functional teams to gather inputs and align messaging across stakeholders.
• Create and maintain recurring reports, dashboards, and executive summaries on key performance indicators.

Executive Assistant, Reporting & Communications

• Coordinate and oversee daily operational activities
• Mentor and train new and existing associates
• Oversee and coordinate unloading of inbound shipments
• Ensure quality control for received and shipped products
• Conduct safety and housekeeping compliance
• Participate in department meetings and problem resolution

Team Lead, Operations

• Develop and execute sales strategies to achieve revenue targets.
• Identify and target potential customers, including cold-calling and prospecting.
• Establish and maintain relationships with clients, including regular follow-up and meetings.
• Collaborate with the operations team to ensure customer requirements are met.
• Negotiate contracts and pricing with customers.
• Manage the sales pipeline and update the CRM system with accurate and up-to-date information.
• Stay up-to-date with industry trends and provide feedback to the management team.

Sales Manager, Account Director

• Supervising, labor management, and planning of inbound, outbound, product slotting and customer communication activities daily
• Conducts staff meetings to review daily/weekly work activities
• Ensures the development of systems and procedures for managing operations
• Manages operations to meet prescribed productivity and service goals
• Provides direction and support to Human Resources