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Business Change Consultant
Cookie InformationBusiness Change Consultant improving logistics and IT-enabled change at DSV. Collaborating to enhance operational excellence across UK & Ireland.
About the role
Key responsibilities & impact- Lead the build and test phases of WMS/IT setups, ensuring quality, governance, and continuous improvement throughout the project lifecycle.
- Champion process optimisation, streamlining activity and ensuring effective use of Change Requests, IT Support workflows and BCM approval systems.
- Partner with Project, Finance & Admin Teams to ensure new customer implementations are delivered to an exceptional standard, meeting all operational and stakeholder requirements.
- Analyse business insights with Business Change Managers to identify opportunities for innovation and performance enhancement.
- Build and maintain strong relationships with Global BCM and IT teams to ensure UK&I requirements are efficiently implemented, tested, and deployed.
- Explore new technologies, working with global functions to assess potential solutions and presenting recommendations to senior stakeholders.
- Support continuous improvement initiatives, ensuring WMS setups evolve to meet the needs of each site.
Requirements
What you’ll need- Previous experience in Operational and Financial Management within large, multi‑user environments.
- Strong working knowledge of WMS and EDI systems.
- Understanding of business development processes, including data analysis and rate card interpretation.
- Excellent Microsoft Office skills.
- Demonstrated leadership capability with a track record of achieving and exceeding business goals.
- Experience in Continuous Improvement methodologies (Lean / Six Sigma).
- Ability to lead and motivate both direct and indirect teams.
- Highly motivated, positive, and proactive approach to work.
- Exceptional organisational and time‑management skills.
- Excellent communication skills, able to engage effectively at all levels.
- Full UK driving licence (regular travel is required).
Benefits
Comp & perks- Enhanced Annual Leave Entitlement from your start, which increases with length of service.
- Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
- Salary Sacrifice Cycle Scheme
- WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
- LifeWorks app for access to cashback and discounts on high street and online brands.
- Life Insurance and which includes access to expert probate support.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
WMSEDI systemsdata analysisrate card interpretationContinuous Improvement methodologiesLeanSix SigmaMicrosoft Office
Soft Skills
leadershiporganisational skillstime-management skillscommunication skillsmotivationproactivityrelationship building
Certifications
Full UK driving licence