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Compliance

• Coordinate and lead the execution of global regulatory strategies for complex development projects
• Prepare and contribute to Clinical Trial Applications worldwide
• Coordinate the submission of initial Marketing Authorization Applications
• Provide regulatory expertise to cross-functional project teams
• Build strong partnerships across the organization
• Ensure high-quality regulatory deliverables throughout the product development lifecycle

Regulatory Specialist

Business Development Rep

• Develop and execute sales strategies to achieve revenue targets.
• Identify and target potential customers, including cold-calling and prospecting.
• Establish and maintain relationships with clients, including regular follow-up and meetings.
• Collaborate with the operations team to ensure customer requirements are met.
• Negotiate contracts and pricing with customers.
• Manage the sales pipeline and update the CRM system with accurate and up-to-date information.
• Stay up-to-date with industry trends and provide feedback to the management team.

Business Development Manager

General

• Manage air import shipments, including customs clearance and delivery to the final destination
• Communicate with airlines, customs agents, and carriers
• Prepare and submit required documentation for customs clearance
• Ensure compliance with all relevant regulations and laws

Freight Forwarder – Air Import

Supervisor

• Schedule, coordinate, and measure operations within a warehouse facility
• Develop daily schedules and measure performance
• Ensure safe working environment and manage staff

Warehouse Supervisor I – 1st Shift

Customer Support

• Responsible for the supervision and development of customer service agents, specialists, and coordinators
• Responsible for developing, motivating and supervising a world-class customer service team
• Handle customer complaints, adhere to client protocol and SOP’s
• Monitor productivity of agents and generate reports

Customer Service Supervisor

Procurement

• Responsible for being a liaison between the direct fulfillment program manager, demand planners and the DSV fulfillment site.
• Ensure that all commitments from the various demand planning groups are within the agreed upon product lead times.
• Resolve delays in providing the needed material within the agreed upon timeline.
• Manage the lead times of all POs placed on behalf of the customer and report on agreed upon lead times.
• Expedite POs as needed.
• Ensure the recommit process is followed as needed.
• Review the backlog report and coordinate any exculations with the supplier and review these recommits and any rejected expedited requests.
• Review the suppliers build/ship plans ensuring the plan will meet the commitments based on the PO commit dates.
• Review potential on-time shipment, OTS, issues to eliminate any orders shipping after the scheduled date or OTS and document the issues and report on these issues weekly.
• Manually scheduling of orders falling outside of the product's scheduled lead time with the supplier and identify reasons why product is not schedule within lead time.
• Monitor lead time of all POs ensuring the POs are shipped within lead time and reporting on the lead time commitment obtainment and manage the process why the lead time was not obtained to correct any issues.

Procurement Specialist

• Supervise inbound and outbound product slotting and customer communication activities
• Conduct staff meetings to review daily/weekly work activities
• Manage operations to meet prescribed productivity and service goals
• Conduct performance appraisals and address performance issues

Supervisor, International B2

Supply Chain

• Maintain perpetual record integrity in distribution
• Oversee inventory associates and staff functions
• Analyze cycle counts and reconcile discrepancies
• Implement space utilization and product locator systems
• Conduct daily startup meetings and provide staff training

Supervisor, Inventory Control

Operations

• Supervise inbound and outbound operations
• Manage labor scheduling and space utilization
• Conduct staff meetings and performance reviews
• Train new staff and assess job performance

Supervisor, Operations

QA Engineer

• Responsible for coordinating safety and quality functions and assisting the Supervisor.
• This may include auditing shipments, work areas, processes, or other areas or functions as assigned by management.
• Ensures the warehouse is in compliance with safety and quality policies and principles.
• Maintain the Document Control Center, Data and Records of the Quality System.
• Support, documentation, and follow up on Internal Audits, QMS/QIS, and Corrective Actions from Internal Audits.
• Participate in Continuous Improvement Projects.

Quality Assurance Assistant

• Responsible for coordinating safety and quality functions and assisting the Supervisor
• Ensures the warehouse is in compliance with safety and quality policies and principles
• Performs work involving the implementation of identified safety and training programs
• Responsible for maintaining the Document Control Center
• Support, documentation and follow up on Internal Audits and Corrective Actions
• Update visual aids, process instructions, quality procedures, corrective and preventive actions
• Generate and update control charts
• Participate in Continuous Improvement Projects
• Perform plant tours to detect compliance issues
• Manage/follow up aged material processes and excess inventory
• Coordinate cycle counts as required for Sync Report Analysis

Quality Assurance Assistant – 2nd Shift

• Coordinate and oversee all operational activities daily.
• Oversee unloading of inbound shipments and orderly stacking of products.
• Verify required inbound/outbound paperwork, ensuring proper counting of products.
• Efficiently load orders to appropriate doors and trailers.
• Conduct quality control, ensuring product corresponds to quality standards.
• Execute safety protocols and maintain cleanliness of the warehouse.
• Direct operations of the warehouse work team to meet productivity goals.
• Report inconsistencies in product, process, and quality system to appropriate channels.

Logistics Coordinator

ServiceNow

• Lead the design, governance, and implementation of enterprise-scale ServiceNow solutions
• Play a key role in defining the future ServiceNow architecture
• Ensure alignment with business objectives and enterprise architecture standards
• Design end-to-end ServiceNow solutions across multiple modules and business domains
• Define solution architecture, technical designs, data models, and integration patterns
• Review and approve technical designs produced by development teams and implementation partners
• Own the architectural vision for the data on ServiceNow platform
• Lead the implementation and continuous improvement of the Common Service Data Model (CSDM)
• Define relationships between business services, technical services, service offerings, applications, infrastructure, and assets
• Establish governance and quality standards for configuration and service data
• Architect solutions supporting Software Asset Management (SAM) and Hardware Asset Management (HAM)
• Define integration strategies between ITAM, CMDB, procurement, and discovery tools
• Establish architectural data standards, design principles, and implementation guardrails
• Promote out-of-the-box capabilities and minimize unnecessary customization
• Participate in Technical Governance Board.
• Support platform upgrades and roadmap planning
• Collaborate with business stakeholders, product owners, enterprise architects, and technical teams
• Facilitate workshops to gather requirements and define solution directions
• Provide architectural guidance to developers, administrators, and platform teams
• Manage relationships with implementation partners and vendors.

ServiceNow Solution Architect

Assistant

• Checking documentation of import arrivals, create documentation for export trailer leaving the UK.
• Ensure all HMRC documents are prepared correctly and that the depots receive clear instruction on cargo when it is released.
• Communicate effectively with internal colleagues and customers around documentation.
• Maintaining records of clearance, being organised and accurate with all systems are essential requirements.
• Ensure legislative compliance in all areas.
• Ensure that the company operates within all agreed operational procedures, and within statutory requirements including the provision and maintenance of a safe working environment.

Customs Assistant

Account Executive

• Develop and execute sales strategies to achieve revenue targets
• Identify and target potential customers, including cold-calling and prospecting
• Establish and maintain relationships with clients, including regular follow-up and meetings
• Collaborate with the operations team to ensure customer requirements are met
• Negotiate contracts and pricing with customers
• Manage the sales pipeline and update the CRM system with accurate and up-to-date information
• Stay up-to-date with industry trends and provide feedback to the management team