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Manager

• Oversee the execution of the Document Control System
• Collaborate with SMEs on SWIs
• Update and support reporting through MBR & QBRs
• Monitor processes against set metrics
• Conduct internal audits
• Assist in root cause analysis as needed
• Lead Visual Management Activities
• Ensure compliance to standards
• Follow action items to closure

Manager, QMS

Procurement

• Ensure that all commitments from various demand planning groups are met.
• Resolve delays in providing needed materials.
• Manage lead times for delivery orders.
• Expedite SAP delivery orders with internal and external partners.
• Review customer’s build/ship plans.
• Identify areas for continuous improvement projects.

Senior Procurement Specialist

• Oversee Document Control System execution
• Conduct internal audits
• Collaborate with cross-functional teams for quality improvements
• Monitor processes against set metrics

Senior Manager, QMS

Account Executive

• Lead the development and execution of account strategies and plans to drive sustainable growth and profitability in the vertical market
• Manage the overall relationship with key customers and ensure excellence in service delivery and customer experience
• Build and maintain strong, long-term relationships with customer executives across countries and functions
• Act as the single commercial point of contact for all account-related matters, including contract negotiations and escalations
• Identify and develop new business opportunities through collaboration with internal stakeholders across DSV divisions
• Leverage industry knowledge, customer data and market trends to shape value propositions and account development plans
• Promote operational and commercial alignment across divisions to ensure consistent global execution
• Monitor financial and performance metrics, including revenue growth, market share and customer satisfaction
• Drive cross-selling and innovation opportunities to expand DSV’s reach

Global Account Director, Aerospace & Defense

Compliance

• Create, maintain, and improve the technology compliance framework to support business and regulatory requirements
• Develop clear standards, controls, and guidance that can be applied consistently across relevant operations and functions
• Ensure the framework remains current, practical, and aligned with internal expectations, customer commitments, and external requirements
• Support implementation of the framework across teams, functions, and locations, helping embed requirements into day-to-day operations
• Develop and deliver guidance, awareness, and training to improve understanding and consistent application of technology compliance requirements
• Monitor compliance against the framework, identify areas for improvement, and support the development of corrective actions where needed
• Work closely with technology, operational, and business stakeholders to align the framework with practical business needs

Technology Compliance Manager

Customer Support

• Timely and effective communication with customers, partners and internal departments via e-mail/telephone.
• Updating / verifying the DSV Order Management System with customer booking details and customs details.
• Liaise with operations and overseas offices to ensure customer commitments are delivered upon.
• Effective monitoring to ensure deliveries are completed within the agreed timelines.
• Ensure that all collection consignments are conforming to correct information.
• Pro-active problem solving with customers and colleagues when issues arise.
• Comply with and understand customs regulations when transporting freight from the UK
• Resolve Credit Management Queries where necessary.
• General Day to Day administrative duties.

Customer Service Agent

• Conduct active prospecting for new clients and business opportunities;
• Manage and develop the assigned client portfolio;
• Ensure ongoing client follow-up and retention;
• Prepare monthly sales reports;
• Maintain and manage the CRM (clients, opportunities, deals, and visits).

Sales Representative

• Lead and execute the Contract Logistics commercial strategy
• Drive sustainable revenue growth and expand market presence
• Strengthen DSV’s brand positioning across Egypt
• Ensure a disciplined and coordinated approach to winning new business
• Develop strategic customer partnerships and maximize customer lifetime value
• Manage commercial performance and reporting, including pipeline health and revenue delivery

General Manager

Account Manager

• Responsible for forming strategic partnerships with regional and in-country leadership teams to ensure Global Customer Management (GCM) program activities are understood, adopted, implemented and upheld.
• Collaborate with GCM Business Management, Customer Enablement and Center of Excellence (CoE) teams to align overall strategy, future growth and best approach for business growth and sustainment.
• Act as primary regional POC for operational customer requests and provide visibility to GCM on operations performance within the region.
• Ensure regional operations are in line with customer SLAs and program reporting approach/requirements.
• Build and sustain long-term customer relationships.
• Supports local, regional and global sales initiatives by partnering with the customer, GCM and local operations.
• Generate and deliver weekly, monthly, and quarterly reports on operational KPIs, tracking and analyzing performance across locations.

Operational Key Account Manager

Consultant

• Help drive the continuous improvement of corporate communication: You will provide targeted and supportive advisory and proactive communication to stakeholders on Group level and in our three divisions, Air & Sea, Road and Contract Logistics, and execute communication via both owned and earned media
• Develop, drive and support the execution of communication projects, e.g. execute on our press, SoMe and communication strategies and ensure alignment to the corporate business strategy in order to create a targeted and valuable communication effort
• Work proactively with media and assist in handling day to day press inquiries
• Ensure compliance with policies and the corporate identity
• Contribute to driving our external social media-channels.

Senior Communication Consultant, External Communication

Payroll

• Managing full employee lifecycle, including administration of new hires, transfers, promotions, exits and absence management within the organization.
• Acting as the first point of contact for employee queries related to employee administration.
• Maintaining accurate and up to date employee records.
• Preparing, processing and validating monthly payroll, salary changes, different types of payments.
• Maintaining high data accuracy within HR systems.

Senior People & Organization Specialist, Administration & Payroll

Sales

• Provide comprehensive commercial support to Key Account Managers (KAMs)
• Prepare quotations and mini RFQs by liaising with overseas offices, internal pricing teams and tariff tools to secure optimal rates
• Maintain accurate and consistent customer quotation and account records
• Support customer onboarding through credit application submission (eCAF)
• Handle customer enquiries, quotation follow-up to maximize hit rate
• Facilitate cross-functional coordination to ensure timely response to customer requests
• Identify recurring service issues and gather feedback
• Updates Customer SOPs to ensure adherence to validated procedures
• Prepare customer reports and support KAMs in business review meetings

Senior Executive, Commercial, Sales Support

Claims Specialist

• Timely and comprehensive settlement of claims arising from road, sea and air transport.
• Gathering documentation to determine liability for the incident.
• Correspondence in English.
• Analysis of the collected documentation and preparation of decisions to pay or refuse compensation.
• Conducting recourse proceedings against entities responsible for the damage.
• Ongoing contact with customers and DSV units.

Junior Claims Specialist, French/Spanish

Administrative Assistant

• Timely and effective communication with partners and internal departments via e-mail/telephone
• Updating/verifying the DSV Transport Management System with customer booking details
• Liaise with operations and overseas offices to ensure customer commitments are delivered upon
• Effective daily monitoring to ensure collections and deliveries are completed within the agreed timelines
• Pro-active problem solving with customers and colleagues when issues arise
• Comply with and understand basic customs regulations when transporting freight to/from the UK
• General day to day administrative duties.

Software Engineer

• Design, develop, and maintain application systems for internal and external system integration
• Develop and maintain backend systems using Python and/or Java
• Design and implement RESTful APIs for system-to-system data exchange
• Integrate with third-party systems via APIs (customers, logistics partners, vendors, etc.)
• Develop, maintain, and support EDI communication and data transmission processes
• Design, develop, and optimize relational databases and SQL queries
• Perform system analysis, requirement evaluation, troubleshooting, and issue resolution
• Prepare technical documentation and support system testing and production deployment