Cohesity

Account Executive

• Improve customer satisfaction while ensuring the accuracy of sales projections.
• Collaborate closely with our channel partners to generate revenue and effectively promote our innovative solutions.
• Develop and lead a sales pipeline to move a large number of strategic transactions through the sales process.
• Prospecting: Penetrating accounts, reaching decision-makers, and closing business.
• Define and complete sales plans for the assigned territory to meet and exceed quota.
• Build a case and establishing value by developing and presenting proposals to customers.
• Drive account strategies and coordinating team selling efforts with partners.

Commercial Account Executive

Director

• Present Cohesity technology (deep dive) to customer executives, technical leaders/experts
• Conduct discovery workshops with the customer
• Develop high-level architectural alternatives
• Help plan and conduct technical demos and Proof of Concepts (POCs)
• Provide technical information for RFPs/RFIs
• Provide technical review for all account team proposals
• Liaison with Product Management and Engineering
• Act as technical point of escalation

Field Technical Director

Program Manager

• Lead the design, rollout, and ongoing management of an authorized partner professional services program supporting global channel strategy
• Collaborate across geographies with partner teams, professional services, and leadership to deliver measurable results
• Develop and implement best practices to expand program reach, engage partners, and foster strong relationships
• Oversee all phases of program development, from requirements gathering and design to implementation and performance evaluation
• Track and report program success metrics, analyze trends, and identify opportunities for improvement
• Communicate insights and results to stakeholders
• Partner with finance and legal teams to ensure program compliance and alignment
• Build rapport and deliver clear messaging to enable field and partner stakeholders to understand and leverage program value
• Work closely with channel marketing and professional services to communicate program updates and benefits internally and externally
• Create and maintain partner-facing program materials

Senior Partner Program Manager

Sales Engineer

• Uncover and drive new customer opportunities by providing sales and technical assistance
• Enable customers to integrate Cohesity products into their production environments
• Assist in responding to customer and partner requests for information and proposals
• Manage the secondary storage technology strategy for largest customers and partners
• Communicate Cohesity's vision by delivering product demonstrations, workshops, white papers, and proposals
• Complete proof of concepts to showcase the value and capabilities of Cohesity technology
• Identify technical issues and drive to closure to ensure customer satisfaction
• Collaborate closely with product management as a field representative

Principal Sales Engineer

Manager

• Ownership for driving progress and resolution of customer’s critical issues
• Engage and lead cross-functional and geographically dispersed teams in the development and execution of action plans to address critical situations
• Effectively communicate critical issue status to executive staff, sales teams, and the customer
• Drive transparency into customer issue trends through case audits and work to get ahead of issues proactively
• Ensure the cross-functional team is working off of clearly established action plans (ex. Who, What, When) and delivering within established SLAs
• Lead complex customer situations, coordinating the actions of the engaged Cohesity resources
• Identify systemic and pervasive issues related to products and/or processes and drive actions to prevent future problems
• Maintain and expand a solid understanding of current Cohesity products and their business applications
• Participate in weekly escalation review meetings between Sales, Customer Support, Customer Success, Product Management, and Engineering

Senior Critical Accounts Escalation Manager

Support Engineer

• Respond to customer inquiries (voice or other digital communications) for an assigned product(s) within a Technical Support Engineer environment
• Provide technical support to Cohesity customers, partners, and field support staff with varying levels of support maintenance entitlements i.e., entry level, through to premier level entitlements, with focus on diagnosing, troubleshooting, and debugging Cohesity software and hardware, including cloud platforms
• Work with Cohesity customers, partners, and field reps by answering technical questions, and providing solutions for Cohesity products, including cloud infrastructures
• Resolve cases per productivity, performance and SLA standards and support goals
• Research, document, and collaborate on cases as required

Technical Support Engineer

Pre-sales Engineer

• Uncover and drive new customer opportunities by providing sales and technical assistance, effectively articulating Cohesity technology to both business and technical users.
• Enable customers to seamlessly integrate Cohesity products into their production environments, ensuring flawless operation and meeting their specific needs.
• Develop and lead the secondary storage technology strategy for our largest customers and partners, establishing Cohesity as the primary solution provider in the market.
• Communicate Cohesity's vision by delivering engaging product demonstrations, workshops, white papers, and proposals.
• Identify customer needs and craft proof of concepts to showcase the value and capabilities of Cohesity technology.
• Collaborate closely with product management as a field representative, providing valuable insights and conveying customer requirements for product development and improvements.
• Provide project management and post-sales technical support as required, ensuring customer satisfaction throughout the entire lifecycle.

Pre Sales Engineer

• Serve as the strategic technical leader for assigned accounts, influencing both technical strategy and business outcomes.
• Present Cohesity technology (deep dive) to customer executives, technical leaders/experts and explain how it is applied in various use-cases/scenarios
• Conduct discovery workshops with the customer to identify business objectives, document use cases/requirements, and operational constraints
• Develop high-level architectural alternatives, review with customers, and deliver (written) design plans to meet the customer's needs (especially “at scale”) and includes considerations of special phases of the project (e.g. migration, operational cut-over) for Cohesity implementation teams to follow
• Help plan and conduct technical demos and Proof of Concepts (POCs) with the account SE
• Provide technical information for RFPs/RFIs
• Provide technical review for all account team proposals
• Liaison with Product Management and Engineering to represent customer/field requirements and resolve specific issues
• Lead cross-functional “tiger teams” to address strategic customer challenges and opportunities.
• Mentor SEs and other technical team members to raise the bar for technical excellence in your region.
• Act as technical point of escalation for all architectural and design decisions.
• Act as a leader in your territory and across the FTD squad.
• Drive results leading product focused cross-functional teams.

• Collaborate closely with partners to drive bookings and ensure a perfect customer experience.
• Identify, recruit, and develop new Partners to expand our sales and service capabilities.
• Forecast partner pipeline conversion in coordination with the sales teams.
• Develop and actively lead a sales strategy and business plan for assigned Partner/Distribution account(s).
• Enable Partner sales and technical teams in line with GTM plan and partner program requirements.
• Track partner performance-to-plan and identify action plans to address enablement, engagement, pipeline, and bookings gaps.
• Develop selling and services opportunities with and within Partner organizations, penetrating new divisions and organizations within assigned Partner accounts.
• Coordinate marketing activities and leverage Cohesity marketing resources to establish prioritization, execution, and return on investment.

Channel Development Manager

• Developing and handling a sales pipeline to move a large number of strategic transactions through the sales process.
• Generating revenue by successfully selling the Cohesity solution and working closely with a network of Channel Partners.
• Consistently penetrating accounts, reaching decision-makers, and closing business.
• Defining and implementing sales plans for the assigned territory to meet and exceed quota through prospecting, qualifying, managing, and closing sales opportunities.
• Developing and presenting proposals to customers that showcase the Cohesity hyper-converged infrastructure solution's ability to meet their business objectives, and establishing its value in the process.
• Driving account strategies and coordinating team selling efforts with partners to close business on a quarterly and annual basis.

SLED Account Executive

• Uncover and drive new customer opportunities
• Enable customers to seamlessly integrate Cohesity products into their production environments
• Develop and lead the secondary storage technology strategy for our largest customers and partners
• Communicate Cohesity's vision by delivering engaging product demonstrations, workshops, white papers, and proposals
• Identify customer needs and craft proof of concepts
• Collaborate closely with product management
• Provide project management and post-sales technical support as required

Senior Sales Engineer

Architect

• Deliver architecture and professional services to Cohesity customers
• Build strategic relationships with key customers and Cohesity teams
• Collaborate with Cohesity’s product solutions team to bridge the gap between technology capabilities and customer requirements
• Engage directly with customers to understand their organization needs and identify how Cohesity’s product features can best support their objectives
• Write and validate deployment architectures
• Collaborate with the Cohesity Product Solutions team to bridge the gap between technology capabilities and customer requirements, ensuring smooth knowledge transfer to the solution delivery team
• Engage directly with customers to understand their organizational needs and identify how Cohesity's product features can best support their objectives
• Maintain and update JIRA by creating and managing user stories to ensure alignment across product, engineering, and delivery teams
• Define technical architecture including sizing and performance that meet customer requirements
• Engage with teams to ensure Deployment Designs are successfully deployed
• Create knowledge base articles related to practices and architectures.
• Develop best practices for the deployment designs that translate to project plans
• Continually improve deliverables as we scale and release new features/products
• Inspect deliverables for successes and improvements.
• Work with others to develop post-deployment documentation (run books, pre-deployment templates, etc.)
• Convert deployment designs and best practices into a training curriculum
• Deliver hands-on training in small group formats
• Conduct beta testing of procedures for new deployment designs in the field
• Provide feedback to Implement Engineers, Systems Engineers, and engineering on ways to improve the overall experience
• Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support decision making

Senior Lead Architect

Artificial Intelligence

• Build, lead, and mentor a team of AI Specialists and Business Value Consultants
• Foster a culture of innovation, customer obsession, and continuous learning
• Provide feedback and insights from the field to shape Cohesity’s AI marketplace offerings and partner integrations
• Influence the development of AI-powered solutions and services that align with customer demand and industry trends
• Represent the voice of the customer in internal roadmap discussions, ensuring Cohesity’s AI strategy remains relevant and differentiated
• Work with Partner and Alliance teams to build scalable ecosystems and joint value propositions
• Drive internal alignment across technical and business teams to support customer success
• Align team goals with broader WWFO and company objectives
• Build and manage a healthy sales pipeline focused on driving revenue, adoption, and market penetration
• Develop and execute strategic sales plans aligned with Cohesity’s AI roadmap
• Meet or exceed quarterly and annual revenue targets
• Lead sales efforts in collaboration with Cohesity District Managers, Account Executives, Solutions Architects, and Partners
• Manage contract negotiations and ensure alignment with specialist sales teams
• Serve as a trusted advisor to CxO -level stakeholders, guiding them through AI transformation
• Engage deeply with the largest Cohesity accounts to drive strategic AI initiatives
• Interact effectively with both business leaders and technical stakeholders, including developers and architects
• Educate customers on how AI integrates with their IT and cybersecurity environments, and the productivity and TCO benefits it can deliver
• Ensure customer satisfaction and long-term strategic relationships
• Act as a strategic advisor to Cohesity’s product and marketplace teams on AI capabilities, customer needs, and competitive positioning
• Provide feedback and insights from the field to shape Cohesity’s AI marketplace offerings and partner integrations
• Influence the development of AI-powered solutions and services that align with customer demand and industry trends
• Represent the voice of the customer in internal roadmap discussions, ensuring Cohesity’s AI strategy remains relevant and differentiated
• Partner with Product, Marketing, and Engineering to influence roadmap and messaging
• Work with Partner and Alliance teams to build scalable ecosystems and joint value propositions
• Drive internal alignment across technical and business teams to support customer success
• Think strategically and analytically about business, product, and technical challenges
• Build and convey compelling value propositions tailored to customer needs
• Work cross-organizationally to build consensus and drive adoption of next-gen AI capabilities

Head of AI Sales

• Uncover and drive new customer opportunities by providing sales & technical assistance by clearly articulating Cohesity technology to both business and technical users
• Enable customers to integrate Cohesity products into their existing production environments and responding to customer and partner requests for information and proposals
• Develop the expertise to lead the secondary storage technology strategy for our largest customers and partners
• Communicate Cohesity’s vision by developing and delivering product demonstrations, workshops, white papers, and proposals
• Identify customer needs to implement proof of concepts crafted to highlight both the technology and the value Cohesity technology delivers to address their needs
• Collaborate regularly with product management as a field representative regarding product development and improvements, effectively conveying customer requirements
• At times, provide project management and post-sales technical support if needed.

• Efficiently implement sales strategies to drive business growth and exceed revenue targets
• Develop and lead the sales pipeline, effectively moving a large number of strategic transactions forward
• Collaborate with channel partners to successfully sell the Cohesity solution and generate revenue
• Proactively prospect and penetrate accounts, reaching decision-makers, and closing business
• Develop and implement sales strategies for the assigned region, consistently achieving or surpassing targets.
• Build a compelling case for the Cohesity hyper-converged infrastructure solution, demonstrating its ability to meet customers' business objectives
• Drive account strategies and coordinate team selling efforts with partners to close business on a quarterly and annual basis

Senior Sales Engineer, SLED

• Deliver a polished, high-touch level of technical product support for Cohesity NetBackup Software and Flex Appliances of high profile and high impact customers.
• Utilize professional concepts, troubleshooting skills, policies and procedures and internal tools to document and resolve post-sales technical support problems efficiently and effectively.
• Manage a diverse case load consisting of a wide range of challenging problems that vary in priority and impact.
• Collaborate with internal business partners and stakeholders to ensure customer expectations are met and secure renewals.
• Leverage technical expertise to reproduce customer environments for troubleshooting purposes.
• Research and provide technical advisement/best practices to help customers optimize their product performance, based on their specific environment and operating objectives.
• Drive continued self-development in both technical and professional areas to optimize effectiveness in role in Veritas’ latest Alta product offerings.
• Develop and lead activities (trainings, mentoring, projects, etc.) to help strengthen the technical abilities of others.
• Contribute and improve Knowledge Management (KM) content regularly to increase the quantity, quality, and availability of known technical solutions to customers and peer engineers.
• Provide feedback to improve product quality and process improvements.
• On occasion, travel for customer site visits and/or departmental meetings. Annual travel expected to be less than 10%.

Full-stack Engineer

• Design, develop and maintain innovative products for our on-prem as well as SaaS offerings
• Efficiently collaborate with product management, other cross-functional leads and teams on both technical and business strategies to improve and build the future product roadmap for Cohesity’s infinitely scalable platform.
• Implement product features for on-prem and cloud platforms.
• Drive accountability for test-driven development, delivery of high-quality features and resilient enterprise-class solutions
• Lead a culture of team ownership and direct individual and team accountability to continuously improve how they work and achieve results.
• Participating in Agile development processes

Senior Software Engineer

• Uncover and drive new customer opportunities by providing sales and technical assistance, effectively articulating Cohesity technology to both business and technical users.
• Enable customers to seamlessly integrate Cohesity products into their production environments, ensuring flawless operation and meeting their specific needs.
• Assist in responding to customer and partner requests for information and proposals.
• Manage the secondary storage technology strategy for our largest customers and partners, establishing Cohesity as the primary solution provider in the market.
• Communicate Cohesity's vision by delivering engaging product demonstrations, workshops, white papers, and proposals.
• Complete proof of concepts to showcase the value and capabilities of Cohesity technology.
• Identify technical issues and drive to closure to ensure customer satisfaction.
• Collaborate closely with product management as a field representative, providing valuable insights and conveying customer requirements for product development and improvements.
• Provide project management and post-sales technical support as required, ensuring customer satisfaction throughout the entire lifecycle.

Solutions Engineer

• Uncover and drive new customer opportunities by providing sales and technical assistance, effectively articulating Cohesity technology to both business and technical users.
• Enable customers to seamlessly integrate Cohesity products into their production environments, ensuring flawless operation and meeting their specific needs.
• Manage the secondary storage technology strategy for our largest customers and partners, establishing Cohesity as the primary solution provider in the market.
• Communicate Cohesity's vision by delivering engaging product demonstrations, workshops, white papers, and proposals.
• Drive, coordinate, and validate craft proof of concepts to showcase the value and capabilities of Cohesity technology.
• Collaborate closely with PM as field representative, providing insights and structuring requirements for product enhancements.
• Provide project management and post-sales technical support as required, ensuring customer experience.