Coates Group

Technical Project Manager

• The Technical Project Manager (TPM) focused on software development and delivery is responsible for overseeing the end-to-end execution of software projects, ensuring that development processes are efficient, technically sound, and aligned with product requirements. They translate business and product goals into detailed technical plans, working closely with IT and engineering teams to break down features into tasks, define architecture needs, manage dependencies, and ensure adherence to best practices in coding, testing, and integration.
• In systems and software delivery, TPMs are responsible for orchestrating the smooth release of features and applications, from development through staging to production. TPMs plan release schedules, manage version control and rollout strategies, and ensure post-release monitoring is in place for stability and performance. They collaborate with designers, QA, DevOps, and infrastructure teams to enable automated testing, continuous integration, and deployment pipelines are reliable and efficient. Their technicaloversight ensures that software is not only delivered on time but also scalable, secure, and maintainable—bridging execution and engineering excellence with reliable delivery.
• Ensures delivery commitments are met: Projects are delivered on time, within agreed scope, and to defined quality standards, reducing the cost of delays and rework. Stakeholder expectations are consistently met or exceeded through transparent communication and trust-based relationships. Project progress and risks are visible to all relevant parties, enabling informed decision-making and early course correction. Cross-functional alignment reduces conflicting priorities and accelerates delivery of business benefits.
• Drive Clarity and Alignment in project definition and requirements: Proactively partner with business leads to uncover needs and address challenges, transforming vague or fragmented requests. Initiates IT projects aligned to business priorities. New projects are initiated only when they have clear, validated business objectives, ensuring resources are invested in the highest-value opportunities. Project scope, goals, and success criteria are explicitly tied to measurable business benefits, enabling clear success evaluation. Delivery roadmaps and schedules support timely realization of business value, avoiding wasted investment from delays or misalignment.
• Maintains project stability and reduces delivery risk: Risks, dependencies, and blockers are addressed early, preventing costly overruns or quality issues. Formal change management ensures scope changes support business goals without jeopardizing delivery timelines. Project budgets are managed to prevent overspend and optimize return on investment.
• Manages software release cycles to maximize value delivery: Releases are executed with minimal disruption, ensuring business operations remain stable during deployments. Feature updates reach users faster, increasing responsiveness to market and customer needs. Coordinated release planning optimizes development team capacity, avoiding bottlenecks and downtime.
• Delivers high-value, business-driven features: Released features directly address customer and business needs, driving measurable gains in adoption, efficiency, revenue, or satisfaction. Prioritization ensures that the most impactful initiatives are delivered first, maximizing business benefit from available resources.
• Safeguards quality to protect business outcomes: Delivered solutions meet acceptance criteria and technical standards, reducing post-release defects and operational disruptions. Testing coverage ensures reliability, reducing the risk of outages, lost revenue, or reputational damage.
• Drives and supports continuous improvement to increase future delivery speed and quality: Process and tooling improvements result in faster delivery cycles and higher code quality over time. Adoption of engineering best practices increases maintainability, reduces defects, and lowers long-term technical debt. Teams are more productive and engaged due to streamlined workflows and fewer delivery obstacles

Senior Technical Project Manager

Sales Operations Manager

• Lead, coach, and inspire a high-performing team with clear accountability and professional growth
• Train staff on tools and best practices to ensure process adoption and operational excellence
• Foster a culture of ownership, transparency, and continuous improvement
• Optimize the Lead-to-Order (LTO) process to maximize lead conversion and reduce cycle time
• Design and implement dashboards, KPIs, and scorecards to track performance and uncover insights
• Leverage automation and process improvements to streamline workflows and reduce errors
• Partner with Sales, Finance, BTS, and Enablement teams to align goals and deliver exceptional service
• Act as the LTO subject matter expert and drive initiatives that improve customer experience and internal efficiencies
• Manage CRM and internal tools (Salesforce, Miro, Asana, etc.), ensuring seamless integration and optimal performance
• Support financial operations with data-driven insights and accurate revenue reporting

Business Development Rep

• Develop and implement business development strategy to achieve growth and revenue targets
• Identify target markets and build a pipeline of potential clients
• Identify and pursue new business opportunities aligned with company strategy
• Drive execution from ideation through to close
• Support sales leadership on complex, non-standard, or multi-party enterprise deals
• Collaborate with legal, finance, and product teams to structure and negotiate custom deals
• Represent the company in senior-level external discussions with prospects and partners
• Work closely with marketing, product, finance, and legal to launch new initiatives or offerings
• Lead preparation of proposals, presentations, and negotiations to secure new business
• Provide market feedback to product and GTM teams to inform roadmap and messaging
• Lead internal working groups or task forces for cross-team alignment
• Continuously research market trends, emerging opportunities, and competitor strategies
• Prepare actionable insights and recommendations for leadership and support executive decision-making with analysis

Director, Business Development

Technical Product Manager

• Be Part of Our Next Chapter: For almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers.
• We’re a global technology company focused on creating dynamic, smart, personalized and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions.
• Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolv­ing.
• As a Technical Product Manager, you’ll play a key role in shaping innovative B2B software solutions that drive business growth, scale, and efficiency. You’ll act as the vital bridge between customers, engineering, and design—translating needs into actionable plans, championing the product vision, and ensuring smooth, rapid delivery of impactful features.