Deployment Field Enablement Manager

Coates Group

Deployment Field Enablement Manager governing installation standards and training within NAM operations. Leading efforts for quality installations and continuous improvement in a technology-driven company.

Posted 6/9/2026full-timeChicago • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $83,600 - $95,000 per yearWebsite

About the role

Key responsibilities & impact

Own and govern deployment installation standards
Develop and deliver structured installation training programs for internal deployment team and integrator organizations
Ensure integrator technicians are properly trained, certified, and prepared before being deployed to customer sites
Create and maintain installation playbooks, training materials, and standard operating procedures for deployment execution
Partner with Deployment and Engineering teams to define installation methodologies for new deployment programs
Establish governance processes that guide field execution
Support integrators in training their technicians to ensure consistent field execution and adherence to Coates standards
Conduct periodic training refreshers, audits, and field feedback reviews to identify improvement opportunities
Analyze deployment performance data, field feedback, and installation outcomes to drive continuous improvement in deployment standards and technician readiness
Develop and enforce deployment governance frameworks, including SOPs, installation playbooks, field audits, and compliance mechanisms
Provide technical support and guidance to deployment teams and integrators when installation challenges arise

Requirements

What you’ll need

5+ years experience in deployment operations, field enablement, technical training, or large-scale installation program management
Strong technical understanding of hardware deployment, installation processes, and field service operations
Experience developing and delivering technical training programs for field technicians or service partners
Experience implementing governance processes, SOPs, or compliance frameworks
Experience developing scalable deployment standards across distributed teams or third-party networks
Experience supporting large-scale deployment or installation programs
Ability to translate technical requirements into clear, repeatable installation procedures and training materials
Experience collaborating cross-functionally with Engineering, Deployment, and Program Management teams

Benefits

Comp & perks

annual market competitive bonus program
Thrive Program with suite of flexible work options
Global Wellness paid day off
Give Back Day for community impact

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

deployment operationstechnical traininginstallation processesfield service operationsgovernance processesSOPscompliance frameworksdeployment standardsinstallation methodologiesperformance data analysis

Soft Skills

collaborationcommunicationtraining developmentproblem-solvingcontinuous improvementfield execution guidanceauditingfeedback analysisorganizational skillsleadership