CMA CGM

Procurement

• Driving process standardization and optimization (Procure-to-Pay)
• Implementing and supporting procurement tools (e-sourcing, e-procurement, analytics)
• Defining and tracking procurement KPIs and performance dashboards
• Supporting category management best practices and governance
• Leading change management, training, and adoption initiatives
• Ensuring policy compliance and audit readiness
• Identifying and scaling continuous improvement initiatives

Senior Procurement Excellence Specialist

Business Operations

• Manage and oversee continuous improvement processes, ensuring systematic implementation and follow-up of improvement initiatives.
• Control and track Kaizen projects and ideas submitted by employees, promoting engagement and participation in improvement cycles.
• Standardise both administrative and operational processes and procedures to ensure consistency, efficiency, and compliance with company standards.
• Facilitate and promote the generation and implementation of improvement ideas, serving as a key facilitator for Kaizen workshops aimed at enhancing service quality and productivity.
• Ensure all actions derived from ideas and improvement initiatives are effectively implemented and monitored, measuring the impact on operations and productivity sustainably.
• Monitor productivity levels within operational areas to support sustainable process improvements and identify opportunities for further optimisation.
• Manage workload distribution of personnel, tools, and equipment necessary for operational process execution, ensuring efficient resource allocation.
• Implement and comply with the requirements of the Site Classification Assessment (SCA), ensuring our operations meet established standards for performance and safety.

Senior Business Process Excellence Specialist

Operations

• Improve Inbound Production Rate and Quality within the process
• Improve Outbound Compliance and Work Methods in Outbound Processing
• Process cost and service improvements in respective that are assigned Inbound and Outbound Operations
• Improve Inbound Production Rate and Quality within the process
• Improve Outbound Compliance Work Methods in the Outbound Processing
• Learn the 3rd party logistics managing process

Intern, Process Improvement

Supply Chain

• Develop critical relationships with internal or external customers.
• Assist with account management such as maintaining customer profiles, details and service needs.
• Address sensitive, escalated internal or external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs.
• Work with supervisors and trainers to ensure staff are trained.
• Prioritize and assign work and provides work direction.
• Assist with overseeing the processing of services and customer service commitments.
• Identify and provide services or assist others that require specialized or expedited handing.
• Track orders and shipments and assist with tracing as needed.
• Run, analyze, and summarize more complex operational reports and details.
• Prepare information required for quotes or address potential services; provide more complex quotes.
• Communicate with internal and external customers, carriers and providers on a variety of issues.

Supply Chain Operations Specialist I

• Develop working relationships with internal and external customers
• Assist with account management and maintaining customer profiles
• Address internal and external customer questions and concerns
• Interface with airlines and shipping carriers
• Manage various documents for accuracy
• Update operational/customer data in software systems

• Supervise all activities on the outbound dock
• Develop and maintain excellent customer service to internal and external customers
• Promote positive relationship with clients
• Plan the daily work schedule
• Assess priorities based on time sensitivity and available resources
• Assign duties to warehouse staff
• Review pending jobs or trends and plan for reorganization of warehouse space
• Train new staff and manage quality assurance activities
• Monitor quality and quantity of jobs performed
• Provide responsible supervision and control for all department activities
• Conduct annual performance reviews for all staff

Operations Supervisor

Business Development Rep

• This role provides strategic and tactical leadership for the North American Ground and Rail sales organization
• Lead and oversee the full sales lifecycle from lead generation through close for Ground and Rail solutions
• Develop and execute regional sales strategies aligned with company objectives and market opportunities
• Direct sophisticated market, pricing, and competitive analyses to identify growth opportunities and risks
• Establish and monitor performance metrics to track market activity, pipeline health, and results, reporting insights to senior leadership
• Direct the development and execution of competitive, profitable pricing strategies
• Ensure effective administration of sales incentive and commission programs
• Lead, coach, and develop Account Executives and sales leaders
• Partner cross-functionally with operations, pricing, finance, and product teams to deliver customer-centric solutions

VP Business Development

Public Relations

• Develop and provide excellent customer service to internal and external customers at all times
• Serve as a lead to staff and provide work direction
• Perform the most complex operations and ensure employees are trained in all operational areas
• Prioritize and assign work and provide work direction
• Perform all forklift requirements, including heavy and oversized pieces
• Coordinate receipts, storage and distribution of materials, tools, equipment and products within assigned area
• Sort and place materials or items on racks, shelves, or in bins according to predetermined sequence
• Operate hand tools to close or opens bales, build or tear down crates, and other containers or material
• Complete or verify appropriate forms, documents, labels and other information to ensure the accuracy of inventory
• Oversee various warehouse maintenance tasks
• Identify potential operational or service concerns, notify appropriate co-workers and assist with resolving
• Prepare and assemble orders, pick and count material, move and load materials between operations or trucks

Material Handler Lead

• Drive the operational, financial, and quality performance of the CEVA Network station(s) by providing strategic leadership, prioritization, and oversight of continuous improvement initiatives.
• Ensure the identification of systemic inefficiencies, empower teams to implement sustainable solutions, and remove barriers to operational excellence.
• Lead the station’s Operational Excellence agenda by governing certification readiness, mentoring and developing Operations teams, and ensuring consistent adoption of Lean, Kaizen, PDCA, and standardized processes.
• Act as the primary liaison with country and regional BPE teams to align station‑level improvements with broader organizational strategy, ensuring long‑term capability building and a culture of continuous improvement.
• Champion a culture of continuous improvement by setting strategic direction for Lean initiatives across the station or region.
• Monitor: Define, refine, and govern the KPI framework used to measure operational excellence and improvement outcomes.
• Ensure consistent adoption of standard operating procedures (SOPs) and Lean standards across teams.
• Oversee the Ground Kaizen Program at Region level, ensuring accurate reporting, timely submissions, and alignment with BPE expectations.

Senior Business Process Excellence Manager

• Facilitation of customer shipping requests and coordination within CEVA organization
• Documentation preparation and timely coordination of shipments
• Optimization of the shipment process through policies and practices
• Responding to customer and operational inquiries

Logistics Handling Operations Administrator

• Develop working relationships with internal and external customers
• Assist with account management such as maintaining customer profiles, details and service needs
• Interface with airlines, shipping, truck and related carriers
• Manage various documents for accuracy
• Track orders and shipments and assist with tracing as needed
• Create and processes invoices, reviews for operational accuracy

Supply Chain Operations Specialist III

• Develop critical relationships with internal or external customers
• Assist with account management, maintaining customer profiles and service needs
• Address escalated customer questions and concerns regarding shipments and other needs
• Work with supervisors to ensure staff training and feedback
• Track orders and assist with tracing as needed

• Develop working relationships with internal and external customers
• Assist with account management such as maintaining customer profiles and service needs
• Address customer questions and concerns regarding shipments and services
• Interface with airlines and carriers to track shipments
• Manage various documents and operational data in software systems
• Create and process invoices and assist with operational reports

Supply Chain Operations Specialist II

• Provide strategy for multiple high-volume supply chain/logistics operations to ensure consistent high level service quality and customer satisfaction
• Develops recommended strategy to implement and monitor improvement programs in cost reduction, revenue growth, quality improvement
• Provide leadership in coaching, mentoring, personnel selection and oversight of operations management
• Full accountability for P & L of sites in area of responsibility
• Review, analyze and present management and financial reports, budgets, expense reports and forecasts to Senior Leadership

Logistics Operations Senior Manager – Linehaul / Forwarding

Administration

• Preparation of reports, dashboards and analytical evaluations for Operations and Management
• Daily review and maintenance of central KPIs (inbound, outbound, inventory), including root-cause analysis of deviations
• Monitoring warehouse processes to ensure KPI compliance and deriving improvement measures
• Supporting the operations team with analytical evaluations from IT systems
• Handling customer inquiries about metrics and close coordination with shift supervisors, operations management, inventory and other interfaces

Senior Procurement Excellence Specialist

Senior Business Process Excellence Specialist

Intern, Process Improvement

Supply Chain Operations Specialist I

Supply Chain Operations Specialist I

Operations Supervisor

VP Business Development

Material Handler Lead

Senior Business Process Excellence Manager

Logistics Handling Operations Administrator

Supply Chain Operations Specialist III

Supply Chain Operations Specialist I

Supply Chain Operations Specialist II

Logistics Operations Senior Manager – Linehaul / Forwarding

Warehouse Administrator