CMA CGM

Sales Development Rep

• Supports a commercial region or customer segment as the principal contact for customer rate inquiries.
• Responsible for maintaining an understanding of trade lanes to effectively grow market share.
• Partners with field sales and provides quotations while organizing and expediting customer contracts.
• Resolves issues quickly to reduce service failures or loss of business.
• Produce and analyze sales reports.

Sales Development Representative

Sales

• Develop and execute a comprehensive sales strategy to grow the OOG and Breakbulk business, aligned with the company’s overall goals.
• Identify and pursue new business opportunities in global and regional markets, targeting industries such as construction, energy, manufacturing, and heavy equipment.
• Build and maintain relationships with key clients, vendors, and partners to drive long-term business growth.
• Research and analyze market trends, competitor activity, and customer needs to identify growth opportunities and refine sales strategies.
• Achieve and exceed revenue targets for OOG and Breakbulk services through effective sales planning and execution.
• Monitor sales performance metrics and provide regular reports to senior management, highlighting successes and areas for improvement.
• Negotiate contracts, pricing, and service agreements with clients to secure profitable deals.
• Lead, mentor, and develop and educate the sales team specializing in OOG and Breakbulk cargo solutions.
• Foster collaboration between sales, operations, and customer service teams to ensure seamless execution of client projects and satisfaction.
• Provide training and guidance to team members on OOG and Breakbulk cargo handling, industry trends, and best practices.
• Work with the trade team and HO on the overall OOG strategy and plan with clear vessel profile for execution with the commercial team.
• Act as the primary point of contact for high-value clients, ensuring their needs are met and expectations exceeded.
• Develop customized solutions for clients requiring specialized handling of oversized and irregular cargo.
• Address customer inquiries, concerns, and feedback promptly to maintain strong relationships and loyalty.
• Collaborate with the marketing team to develop promotional materials, campaigns, and events that highlight OOG and Breakbulk services.
• Represent the company at industry conferences, trade shows, and networking events to enhance visibility and attract new clients.
• Position the company as a trusted leader in OOG and Breakbulk logistics through thought leadership and expert insights.

Director, Project Sales OOG/BB

• Assist Group companies established in the LATAM region in tax audits with the support of local advisors (if any)
• Assist in the development of secure and optimized tax solutions for various entities of the Group established in the LATAM region
• Ensure tax monitoring (potential tax initiatives that may impact the group) and conduct ad hoc studies and projects in the LATAM region (upon request)
• Be involved in restructuring operations (if any)
• Liaise and communicate with various internal and external stakeholders based in Europe, the US and LATAM
• Elaborate, complete, and share tax materials and supports to the Head Office and Regional Office
• Be involved in the validation of tax liabilities for Group entities established in the LATAM region
• Tax review of Group entities established in the LATAM region
• Provides written analysis and implementing solutions with respect to various tax matters/issues in an international context.

Tax Manager – LATAM & Caribbean

Engineer

• Actively contribute to the Group’s business growth in oversized and heavy cargo
• Design training programs and content
• Promote project cargo activities to terminals
• Identify potential business opportunities
• Provide support for complex and highly technical projects
• Monitor and drive effective coordination between stakeholders

Heavy Lift Engineer

Business Development Rep

• Contribute to the execution of sales strategies aimed at meeting or exceeding revenue targets.
• Support the monitoring of market trends, competition, and regulatory changes.
• Help manage and update the sales pipeline in NOVA, ensuring data accuracy and insightful reporting.
• Assist with lead generation, client acquisition and retention, and the preparation of commercial presentations.
• Create and maintain performance dashboards and regular reports to provide clear visibility on commercial activity and results.
• Achieve a specified number of qualified leads for the agency each week, tracking and reporting on lead conversion rates to ensure targets are met.
• Contribute to the preparation of presentations for priority customers and develop strategies for new client acquisition.

Business Developer

• Market analysis aiming at establishing the market size and CMA CGM market share
• Understand overall business of the customer to be able to come across other business opportunities to up-sell or cross sell other CMA CGM Products and grow share of wallet.
• Competition analysis for benchmarking purposes and channeling back to the organization valuable market intelligence information regarding the business.
• Work with the Reefer Sales Manager to develop the reefer portfolio in the Tanzania Cluster and to implement strategies for product diversification.
• Follow up the overall Tanzania Cluster performance per agency.
• Perform market studies to identify new business opportunities for CMA CGM and to bring on board new business within the Cluster.
• Participate in commercial meetings in the agency. Share CMA CGM performance and relevant market information in these meetings.
• Periodic Performance Reporting in the agency as required by different teams: Sales, Local Managements, ARO and HO.
• Organize and attend events to promote the CMA CGM group, focusing on both maritime and non-maritime products
• Drive business development projects within the cluster, especially the Inland projects.
• Prepare an elaborate business plan.
• Be in close contact with local authorities to follow up on files submitted to seek approval in regard of business development project
• Promote CMA CGM Support Group Services and Non-Maritime products (e-commerce, VAS, intermodal, CEVA)
• Coordination HO/RO, Lines & Agency on Maritime Services
• Prioritize Lines’ instructions to Commercial Manager and Sales Reps
• Support the sales manager in coordinating activities within the sales team.
• Support the Tanzania Cluster General Manager.

Ecommerce

• Manage a portfolio of strategic accounts
• Build strong, long-term relationships with key stakeholders
• Identify upselling and digital business growth opportunities
• Oversee commercial agreements and client account activities
• Define, monitor, and analyze key performance indicators (KPIs)
• Provide performance analysis and actionable recommendations
• Collaborate with technical, e-commerce, commercial, and data teams
• Prepare regular business reviews and client presentations
• Support commercial negotiations and contract renewals
• Develop tailored commercial proposals based on client needs
• Conduct market and competitor analysis
• Work closely with internal teams including commercial, operations, finance, and product
• Ensure smooth execution of campaigns and projects
• Act as the main point of contact for digital-related client matters

Global eCommerce Specialist

Procurement

• Define and implement the global procurement strategy for the IT Services / P2I category.
• Analyze supplier markets, industry trends, risks, and opportunities to identify performance levers.
• Lead the full procurement lifecycle for the category, including requirements definition, sourcing strategy, tender management, negotiations, contracting, and contract execution follow-up.
• Conduct complex and strategic negotiations with international suppliers.
• Structure and manage supplier relationships, including performance management, business reviews, continuous improvement plans, and risk mitigation initiatives.
• Work closely with IT, Finance, Legal, Security, Compliance, and business stakeholders within a matrix and international environment.
• Ensure compliance with procurement policies, governance standards, and regulatory requirements across the category scope.
• Monitor category performance through key indicators.
• Manage, coach, and develop a team of four P2I buyers.

IT Services – P2I Category Manager

Security Engineer

• Internship to support the activities of the security department
• Develop the reporting and KPIs of the service
• Monitor all security-related incidents worldwide
• Support Global Head of Security
• Strengthen service cohesion with regions

Security Assistant – Internship

Manager

• Lead and develop the NSW Sales team to drive revenue growth, market share, and customer retention for ANL/CMA CGM.
• Responsible for securing new business, managing key customer relationships, achieving sales targets and forecasts, and implementing state and regional sales strategies.
• Collaborate closely with Commercial, Operations, and Marketing teams to deliver exceptional customer service, identify growth opportunities, and strengthen ANL/CMA CGM's position as a preferred shipping partner in the market.
• Develop and execute commercial sales strategies to grow existing accounts and win new business.
• Build and strengthen relationships with key customers and strategic industry partners.
• Identify market opportunities, competitor activity, and drive proactive business development initiatives.
• Deliver pricing, revenue, and sales performance outcomes aligned with business targets.
• Collaborate with internal teams to ensure high-quality customer service and operational excellence.

State Manager – Commercial, Container Shipping

Analyst

• Create flight steering strategies, including demand forecasts and system settings
• Formulate allotment strategies and lead the seasonal allotment rounds
• Define entry conditions, track the flight booking curve and act proactively within the booking window
• Join monthly budgeting and forecasting processes
• Oversee the effectiveness of pricing and revenue management strategies
• Analyze flight performance metrics including load factor, yield and booking consistency
• Maintain pricing compliance and revenue integrity in collaboration with local markets
• Prepare performance reviews and coordinate meetings with the sales team
• Manage booking and ad-hoc rate requests
• Oversee the status of booking records and ensure flights are properly prepared prior to operational handover
• Communicate and coordinate pricing actions with team members

Senior Pricing & Revenue Management Analyst

Operations

• Préparer les déchargements et chargements des navires
• Suivre l'application des consignes d'opérations prévues
• Assurer une bonne communication avec les équipes
• Établir et transmettre les rapports de clôture d'escale

Lines Operations Supervisor

Customer Support

• Klanttevredenheid als kompas: Je bewaakt de klantbeleving actief, stuurt bij op CSAT-scores en maakt van klanttevredenheid een teamprioriteit — niet een bijzaak
• Teamcoaching op servicekwaliteit: Je coacht je team niet alleen op snelheid en proces, maar nadrukkelijk op toon en klantgerichtheid
• Proactieve communicatie: Jij en je team wachten niet tot de klant belt
• Escalatiepunt met impact: Bij complexe of gevoelige situaties ben jij het aanspreekpunt
• Operationele aansturing: Je bewaakt dagelijkse capaciteit en kwaliteit, optimaliseert werkprocessen en zorgt voor een soepele samenwerking met Operations, Sales en andere collegas
• Verbetercultuur: Je analyseert teamresultaten, signaleert patronen in klachtmeldingen en vertaalt die inzichten naar verbeteringen in processen of gedrag

Customer Service Supervisor – Export Airfreight

General Counsel

• Manage litigation and draft legal documents
• Protect owner liability interests (including incidents and crew work-related accidents)
• Provide legal advice to operational and commercial teams
• Manage legal cases in collaboration with external counsel and third parties

Group Legal Counsel – Temporary Contract

Security Operations

• Monitor global events and assess threats to protect CEVA’s people and assets
• Analyze intelligence data and produce actionable intelligence reports
• Coordinate emergency response efforts during security incidents
• Support investigations related to security incidents
• Develop GSOC standard operating procedures
• Liaise with CEVA Security and Intelligence leadership for alignment

Sales Development Representative

Director, Project Sales OOG/BB

Tax Manager – LATAM & Caribbean

Heavy Lift Engineer

Business Developer

Business Developer

Global eCommerce Specialist

IT Services – P2I Category Manager

Security Assistant – Internship

State Manager – Commercial, Container Shipping

Senior Pricing & Revenue Management Analyst

Lines Operations Supervisor

Customer Service Supervisor – Export Airfreight

Group Legal Counsel – Temporary Contract

Security Operations Center Analyst – Physical Security