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CMA CGM

Client Solutions Representative – Exports

CMA CGM

Client Solutions Representative at CMA CGM ensuring customer logistics needs are met efficiently. Analyzing information, providing support, and fostering strong customer relationships in a dynamic environment.

Posted 7/16/2026full-timeNorfolk • Virginia • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates exceptional customer service skills and effective communication abilities while managing international shipping processes. Capable of multitasking in a fast-paced environment with strong organizational and analytical skills.

Highest-signal resume keywords
Customer Service SkillsVerbal CommunicationWritten CommunicationTime ManagementProblem-Solving

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Understanding of GeographyKnowledge of International ShippingAnalytical Skills
Soft Skills
Interpersonal SkillsOrganizationMultitaskingCritical Thinking
Industry Keywords
Issue ResolutionTracking ReportsProcess Improvement

About the role

Key responsibilities & impact
  • Answer incoming calls and customer service emails
  • Provide updates on shipments
  • Liaison between external and internal customers for issue resolution
  • Update tracking reports
  • Seek opportunities to increase knowledge and collaborate to improve processes

Requirements

What you’ll need
  • Basic understanding of U.S. and world geography
  • Working knowledge of international shipping preferred
  • Exceptional customer service skills
  • Excellent verbal and written communication and interpersonal skills
  • Strong organization & time management abilities
  • Ability to multitask and handle a fast-paced working environment
  • High level of analytical, problem-solving, critical thinking abilities

Benefits

Comp & perks
  • Be part of a global leader in shipping and logistics
  • Opportunities for professional development and training
  • Diverse and inclusive work environment