Key Account Management Expert

CMA CGM

Key Account Management Expert at CEVA Logistics focusing on developing business with strategic Automotive customers in North America. Driving growth and maintaining business relationships across regions.

Posted 6/25/2026full-timeAlameda • California • 🇺🇸 United StatesSeniorLead💰 $170,000 - $175,000 per yearWebsite

About the role

Key responsibilities & impact

Your primary purpose is to develop and strengthen CEVA’s business relationships with strategic Automotive customers in North America.
Customer Growth: Identify, develop, and expand business opportunities while ensuring operational excellence
Customer Retention: Safeguard and maintain existing business across all geographies
Customer Relationships: Build and expand senior-level relationships across regions and business units
Negotiations: Lead and coordinate contract negotiations and major commercial opportunities
Act as the primary commercial point of contact for assigned customers
Coordinate with internal stakeholders (Sales, Operations, BD leaders) to ensure alignment and execution
Ensure consistency of the CEVA customer experience globally
Develop and implement strategic account plans, including growth targets and relationship management
Provide regular updates, reports, and executive briefings, including to senior leadership

Requirements

What you’ll need

Bachelor’s degree required; Master’s degree preferred
Strong experience in logistics and multinational environments
10+ years of experience in international supply chain and logistics
5+ years in key account leadership roles
Proven experience in commercial negotiations
Experience managing global networks and virtual teams
Strong knowledge of compliance, supply chain, and global commerce
Advanced negotiation and analytical skills
Strong stakeholder management at executive level
High level of cultural awareness and international exposure
Excellent communication and presentation skills

Benefits

Comp & perks

Paid Time Off
401(k)
Health insurance
Employee benefits platform (gym, retail, travel, automotive, hospitality discounts, and more)
Additional benefits such as pet insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

logisticssupply chaincommercial negotiationsaccount managementanalytical skillsrelationship management

Soft Skills

customer growthcustomer retentionstakeholder managementcultural awarenesscommunication skillspresentation skills

Certifications

Bachelor's degreeMaster's degree