CMA CGM

Administrative Assistant

• Répondre aux appels et les rediriger.
• Enregistrer les visiteurs, attribuer et récupérer les cartes d'accès.
• Gérer le courrier et les petits colis.
• Effectuer des rapports journaliers en Excel et tenir des listes à jour.
• Préparer les salles de conférence, événements spéciaux, AV, service traiteur nettoyage.
• Assister aux réunions mensuelles du comité de santé et de sécurité et actionner.
• Commander et distribuer les fournitures de bureau pour les 7 bureaux au Canada.
• Assister à la réservation des déplacements, hébergements et événements spéciaux.
• Régler les demandes faites par les employés (fournitures, réparations autre).
• Superviser le bon fonctionnement des équipements café, distributrices automatiques.
• Entretenir équipements du gymnase, gérer les inscriptions des cours de CrossFit.
• Superviser le travail des sous-traitants et corriger là où nécessaire.
• Effectuer des réparations mineures, remplacer les tuiles acoustiques et les lampes/tubes.
• Garder les trottoirs propres en tout temps pendant l'été et appliquer du sel en hiver.

Operations

• Guide team members in the resolution of issues arising during day-to-day business
• Act as initial point of escalation for operational issues
• Monitor and analyze compliance and performance of carriers and suppliers
• Attend customer meetings on operational topics where required
• Support the onboarding of suppliers to ensure SOP compliance
• Monitor KPIs, identify continuous improvement opportunities

Operations Supervisor

Project Manager

• Managing the data adjustment process following the migration from SUN to JDE
• Conducting in-depth data reconciliation and financial reporting
• Collaborating with cross-functional teams for smooth integration
• Providing analytical insights and recommendations

Project Analyst – Data Adjustment Process Management

• Managing the master customer and supplier data cleaning and completeness process across various countries in the Asia-Pacific region.
• Coordinating with local teams to validate and update master data, ensuring accuracy, consistency, and compliance with global standards.
• Identifying and resolving data discrepancies and gaps through detailed analysis and collaboration with stakeholders.
• Supporting the implementation of standardized processes and tools for master data management.
• Providing regular updates and reports on the progress of data cleaning and validation activities to project stakeholders.
• Developing and maintaining documentation related to master data processes and guidelines.

Project Analyst, Master Data Cleaning and Validation

Sales

• Air&Ocean Europe BD’s Sales performance measurement vs sales targets : Regularly assessing performance to ensure we meet or exceed our goals
• Sales Compensation calculation : Ensuring accurate and timely compensation for BD’s team based on their achievements
• Monthly dedicated Air&Ocean Head reporting KIT : Providing comprehensive monthly reporting to facilitate informed decision-making
• Monthly Pipeline monitoring : Tracking the sales pipeline to identify opportunities and address potential bottlenecks
• Monitor Sales challenges to motivate teams : Supporting, monitoring, and motivating the BD’s team in overcoming Sales challenges.
• Targets Lines : Support and guide BD’s managers in defining budget lines after portfolio’s relocation

Sales Effectiveness Specialist

Payroll

• Responsible for preparing the monthly payroll, taking into account contractual, social security and tax regulations.
• Point of contact for colleagues on income tax, social security and payroll-specific questions.
• Maintenance and updating of payroll-relevant data, including handling notifications and certification processes.
• Preparation of reports, statistics and analyses for internal and external purposes.
• Correspondence with authorities, agencies and health insurance providers is also part of the role.
• Participation in payroll tax and social security audits as well as other examinations.
• Recording and maintenance of personnel movement and master data as well as absence tracking, including verification of continued payment of wages.

Payroll Specialist

Engineer

• Ontwerpen, initiëren en implementeren van warehouse processen
• Proactief aandragen van oplossingen op het gebied van mechanisatie, automatiseringen en het warehouse management systeem (WMS)
• Creatief inrichten en actualiseren van de warehouse lay-out en fysieke werkplekken
• Aansluiten in een multidisciplinair projectteam waarbij je samenwerkt met zowel CEVA Logistics als bol. collega’s
• Opstellen van procesbeschrijvingen en functionele specificaties
• Het maken van business cases ter verantwoording van projecten

Logistics Engineer – Reverse Logistics

• Ontwerpen, initiëren en implementeren van warehouse processen;
• Proactief aandragen van oplossingen op het gebied van mechanisatie, automatiseringen en het warehouse management systeem (WMS);
• Creatief inrichten en actualiseren van de warehouse lay-out en fysieke werkplekken;
• Aansluiten in een multidisciplinair projectteam waarbij je samenwerkt met zowel CEVA Logistics als bol. collega's;
• Opstellen van procesbeschrijvingen en functionele specificaties;
• Het maken van business cases ter verantwoording van projecten.

• Ensure operational continuity
• Support new responsibilities assigned to the department
• Optimize workflow processes
• Contribute to the effective management of the driver fleet

Logistics Operations Professional

• The mission of the Commercial Director is to align the company's customer-focused strategies with its overall business objectives, in order to promote customer satisfaction and revenue growth in the maritime transport sector.
• Establish, organize, and lead the sales teams to ensure management of the client portfolio and to identify growth opportunities within their scope.
• Develop commercial activities in line with the objectives set by the Group.
• Validate and challenge the commercial action plan developed by the Sales Manager.
• Implement management tools to monitor the performance of sales teams according to the Group's strategy, and proactively apply corrective actions when necessary.
• Promote products and services to clients and prospects.
• Regularly analyze market statistics and report findings to Executive Management and Regional Office teams.

Senior Sales Management Supervisor

Customer Support

• Serve the customer in all queries and requirements and inform him/her on any shortcomings based on initial conditions (cost, delay...), according to Group business requirements
• Coordinate internally and/or respond to customer queries related to shipment
• Monitor shipment according to customer status and track & trace upon delivery
• Record and update information on customer profiles

Customer Service Professional

• Develop and implement cross-selling strategies for non-maritime products (e-commerce, intermodal, value-added services, CEVA solutions) aligned with global and regional objectives.
• Identify and convert cross-selling opportunities by collaborating with sales teams and participating in customer visits.
• Provide training and guidance to commercial teams on product knowledge and integrated solutions.
• Analyze market trends and customer needs to design tailored offers and pricing strategies.
• Coordinate with internal stakeholders (Operations, Finance, Marketing) to ensure seamless execution of cross-selling initiatives.
• Monitor performance through dashboards and KPIs (conversion rate, revenue per product, customer retention) and report to senior management.
• Drive digital adoption and process automation to enhance reporting and sales efficiency.
• Represent cross-selling function in strategic forums, contributing to product development and commercial planning.
• Ensure compliance with company policies, safety standards, and sustainability objectives.

Cross Sales Manager

Manager

• Developing market analyses and identifying growth targets
• Overseeing all stages of M&A transactions
• Leading development projects within cross-functional teams

M&A Manager

People Operations

• On a fixed-term contract (maternity cover), the Human Resources Officer is responsible for the operational management of HR activities within their scope.
• Support managers and employees on a daily basis and contribute to the implementation of HR processes and projects, in coordination with the HR Manager.
• Implement HR processes and policies within their scope in coordination with the HR Manager.
• Manage employee administrative processes throughout the entire employee lifecycle.
• Ensure compliance with internal HR procedures and the legal framework.
• Participate in the management of individual employee relations (disciplinary matters, follow-up on individual cases).
• Respond to first-level HR questions from employees and managers (contracts, absences, training, careers, internal rules).
• Assist managers in applying basic employment law and HR procedures.
• Refer to HR specialists (payroll, employee relations, training) when necessary.
• Collect and analyze recruitment needs from managers.
• Draft job advertisements.
• Organize the administrative and operational onboarding of new employees.
• Monitor probationary periods.
• Manage employee departures: coordinate the exit process, conduct exit interviews, and transmit information to payroll.
• Participate in identifying training needs.
• Contribute to the implementation and monitoring of the skills development plan.
• Update HR dashboards and metrics.

Human Resources Officer

• Overseeing IT controlling activities within the Finance organization
• Ensure accurate monthly and quarterly financial closing
• Conduct variance analysis against budget
• Provide strategic insights to top management
• Drive process improvements including offshoring tasks
• Manage and develop a team of 9 IT Controllers and Admin

Administrative Assistant

Operations Supervisor

Project Analyst – Data Adjustment Process Management

Project Analyst, Master Data Cleaning and Validation

Sales Effectiveness Specialist

Payroll Specialist

Logistics Engineer – Reverse Logistics

Logistics Engineer – Reverse Logistics

Logistics Operations Professional

Senior Sales Management Supervisor

Customer Service Professional

Cross Sales Manager

M&A Manager

Human Resources Officer

Global Business Control Senior Manager