Cross Sales Manager
CMA CGM
full-time
Posted on:
Location Type: Hybrid
Location: Istanbul • 🇹🇷 Turkey
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Develop and implement cross-selling strategies for non-maritime products (e-commerce, intermodal, value-added services, CEVA solutions) aligned with global and regional objectives.
- Identify and convert cross-selling opportunities by collaborating with sales teams and participating in customer visits.
- Provide training and guidance to commercial teams on product knowledge and integrated solutions.
- Analyze market trends and customer needs to design tailored offers and pricing strategies.
- Coordinate with internal stakeholders (Operations, Finance, Marketing) to ensure seamless execution of cross-selling initiatives.
- Monitor performance through dashboards and KPIs (conversion rate, revenue per product, customer retention) and report to senior management.
- Drive digital adoption and process automation to enhance reporting and sales efficiency.
- Represent cross-selling function in strategic forums, contributing to product development and commercial planning.
- Ensure compliance with company policies, safety standards, and sustainability objectives.
Requirements
- Bachelor’s degree in Business, Logistics, International Trade, or related field
- Minimum 5–7 years of experience in logistics or commercial roles, with proven success in cross-selling or solution-based sales
- Strong commercial acumen and ability to identify growth opportunities
- Excellent communication, negotiation, and presentation skills
- Experience in pricing strategies, revenue optimization, and customer relationship management
- Proficiency in MS Office and CRM tools; analytical mindset with data interpretation skills
- Fluency in written and spoken English (part of the interview will be conducted in English)
- Highly proactive, results-oriented, and adaptable to a fast-paced environment.
Benefits
- Working in an agile, flexible, digital, and social culture
- Flexible working hours
- Working 40 hours a week
- Hybrid working
- Birthday day off
- Fruit Day: every Wednesday
- Happy hours
- Yearly bonus
- Transportation
- Life insurance
- Meal Allowance (Cash/monthly)
- Employee Assistance Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
cross-selling strategiese-commercepricing strategiesrevenue optimizationcustomer relationship managementdata interpretationmarket analysissales efficiencyprocess automationcommercial planning
Soft skills
commercial acumencommunication skillsnegotiation skillspresentation skillsproactiveresults-orientedadaptabilitycollaborationtraining and guidancecustomer focus