Cloudflare

Manager

• Orchestrate Strategic Deal Architecture: Lead the structuring and execution of non-standard, high-value enterprise deals, providing high-judgment guidance that balances competitive differentiation with long-term business health.
• Sales Co-pilot & Strategic Influence: Serve as a strategic partner to Sales leadership, utilizing AI-driven data to maximize deal velocity, improve LTV, and ensure discovery reflects true customer needs. Perform analysis on pricing and deal terms, leveraging AI insights to recommend "next best action" for deal structuring and margin optimization.
• Curate and Tune AI Agents: Manage the enterprise deal approval ecosystem by tuning automated agents and models to ensure compliance and accuracy at scale.
• Drive Process Iteration: Partner with cross-functional teams (Legal, Finance, Product) to build, streamline, and automate deal desk processes, architecting autonomous approval workflows and focusing on reducing field friction through relentless automation.
• Champion AI & Automation Integration: Champion the integration of LLMs and generative AI tools to automate deal desk workflows, significantly reducing deal cycle times. Identify bottlenecks and implement AI-powered productivity solutions.

Deal Desk Manager

Project Manager

• Project manage a team of professionals that provide technical consulting, implementation, and support services to customers.
• Establish and maintain relationships with key customers, partners, and vendors to drive customer satisfaction.
• Drive customer satisfaction by ensuring that professional services engagements are delivered on-time, within budget, and meet customer expectations.
• Develop and implement processes and methodologies that improve the efficiency and effectiveness of professional services delivery.
• Support development of proposals for Services engagements from inception through delivery for new and upgraded services
• Resolving conflict between the proposal team and other organisational units in a satisfactory manner, including engaging management as necessary
• Collaborate with internal and external stakeholders to ensure a seamless project delivery.
• Collect feedback and document lessons learned from completed engagements for continuous improvement.

Professional Services Project Manager

Account Manager

• Create and implement strategic partner account plans for Service Providers that align with overall business objectives and automated growth targets.
• Identify opportunities for joint ventures, co-marketing initiatives, and solutions integration that leverage the strengths of each partner.
• Build joint go-to-market services and solution stack offerings, ensuring alignment with modern cloud architecture.
• Drive high-level engagement between Cloudflare leadership and the SP’s senior executives, industry leads, and delivery teams to establish long-term market competitiveness.
• Partner with internal teams to support the creation of scalable implementation practices, including automated training frameworks, certifications, and reusable reference architectures.
• Own and run business and quarterly planning reviews, utilizing internal data layers to track partner performance metrics, revenue attribution, and market impact.
• Leverage automated reporting pipelines to accurately forecast SP business weekly and drive pipeline development across multiple SP partners.

Principal Partner Account Manager – Service Provider, APAC

Engineer

• Cloudflare’s Forward Deployed Engineer (FDE) program provides customers with a dedicated, hands-on technical expert embedded directly within their environment. This is not a traditional support or purely advisory engagement—it is a staff-augmentation model where you act as an extension of the customer’s team, taking the lead in managing, optimizing, and evolving their Cloudflare solutions.
• As a Forward Deployed Engineer, you are a recognized subject-matter expert in your specialization and a trusted advisor to both the customer and Cloudflare leadership. You will own the most complex, high-stakes customer engagements, and contribute to the evolution of Cloudflare's service methodologies and offerings. You operate with a high degree of autonomy, make architectural decisions that impact mission-critical infrastructure, and partner with executive stakeholders to align technical outcomes with business objectives.
• This role is ideal for senior technologists who have a proven track record of owning end-to-end customer transformations, leading through influence, and scaling expertise across teams.

Forward Deployed Engineer, Professional Services

Artificial Intelligence

• Own and exceed regional revenue targets, driving both high-velocity new logo acquisition and strategic account expansion within the Northeast Digital Native ecosystem.
• Recruit, coach, and develop a world-class field sales team, driving the local hiring needs and instilling a high-tempo culture tailored to technical buyers and engineering leaders.
• Act as a hands-on trusted advisor to CTOs and Engineering leaders, guiding them on setting up modern, secure network architectures and AI platforms utilizing Workers AI and R2 storage.
• Effectively articulate Cloudflare’s value proposition across our entire portfolio, including Workers AI, R2 storage, advanced network security, and developer platforms.
• Partner closely with global functional leadership across Product, Customer Success, Solutions Engineering, and Field Marketing to design and execute regional go-to-market strategies.
• Act as a key executive sponsor for high-growth accounts, maintaining a tight business cadence for forecast calls, deal reviews, and customer account audits while personally helping close complex deals.

Director, Enterprise Sales – AI, Digital Natives

• Own and exceed regional revenue targets, driving both high-velocity new logo acquisition and strategic account expansion within the SF Bay Area Digital Native ecosystem.
• Recruit, coach, and develop a world-class field sales team, driving the local hiring needs and instilling a high-tempo culture tailored to technical buyers and engineering leaders.
• Act as a hands-on trusted advisor to CTOs and Engineering leaders, guiding them on setting up modern, secure network architectures and AI platforms utilizing Workers AI and R2 storage.
• Effectively articulate Cloudflare’s value proposition across our entire portfolio, including Workers AI, R2 storage, advanced network security, and developer platforms.
• Partner closely with global functional leadership across Product, Customer Success, Solutions Engineering, and Field Marketing to design and execute regional go-to-market strategies.
• Act as a key executive sponsor for high-growth accounts, maintaining a tight business cadence for forecast calls, deal reviews, and customer account audits while personally helping close complex deals.

Compliance

• Develop and implement automated solutions to improve GRC processes and operations, integrating with existing security, engineering, and AI tools
• Architect and maintain a technical governance framework for the safe deployment of autonomous AI agents
• Support Cloudflare’s security assessments (e.g., SOC 2, ISO 27001, PCI DSS, FedRAMP)
• Work cross-functionally with Legal, People, Engineering, and Finance teams to integrate security into the fabric of the company

GRC Engineer

Business Intelligence Developer

• Fundamental understanding of the data landscape i.e tooling, tech stack, source systems etc. and work closely with the Data Engineering team to improve the data collection and quality.
• Understand business/product strategy and high-level roadmap and align analysis efforts to enable them with data insights and help achieve their strategic goals.
• Audience focused presentation and storytelling skills focused on key takeaways and recommendations in a crisp and concise manner.
• Ability to define and spot macro and micro levels trends with statistical significance on a regular basis and understand key drivers driving those trends.

Senior BI/Data Analyst

Account Executive

• Architect and execute advanced territory and account plans to consistently exceed multi-million dollar sales targets
• Lead proactive and strategic pipeline management efforts
• Develop a profound understanding of customers' IT architectures
• Orchestrate and manage multiple complex customer engagements simultaneously
• Set clear direction and lead a virtual team to collaboratively manage and close complex customer opportunities
• Act as an authority on digital transformation
• Articulate highly compelling, strategic value propositions
• Expertly lead and navigate complex contract negotiations
• Build long-term, executive-level strategic relationships
• Consistently focus on the long-term needs of the team and the business

Senior Named Account Executive – Digital Native

Marketing Operations

• Serve as a core member of the Marketing Leadership team — helping set the strategic agenda, shaping priorities, and bringing structured thinking and a steady hand to the organization's biggest decisions and most ambiguous problems
• Translate the CMO's vision into a clear, coherent strategy for the marketing organization, framing the hardest problems, developing options and recommendations
• Design and run the operating system for the marketing organization ensuring decisions happen on schedule and alignment is built in
• Own the annual and quarterly planning process and OKR discipline, translating the Marketing team’s strategic intent into clear priorities, milestones, and measurable outcomes across teams
• Own marketing budget and headcount planning in partnership with Finance/FP&A
• Champion new ways of working across marketing by harnessing AI to reinvent how a world-class marketing organization operates
• Drive strategic initiatives end to end — defining the plan, standing up the operating model, and program-managing execution from 0 to 1 on the organization's highest-priority bets
• Build and maintain strong cross-functional relationships across Marketing, Sales, Revenue Operations, Strategy team, Product, and Finance

Marketing Strategy and Operations Lead

• Conduct continuous, real-time monitoring of email threat queues to review and analyze sophisticated attacks flagged by Cloudflare Email Security automated systems.
• Investigate customer-reported submissions, execute proactive threat hunts targeting emerging patterns, and perform manual retraction or quarantine of verified malicious emails.
• Provide critical feedback to Detection Engineering to update machine learning models and contribute novel campaign data to global intelligence repositories.
• Identify nuanced threat patterns by correlating technical telemetry with behavioral indicators, generating detailed threat dossiers for impending organizational risks.
• Deliver direct crisis intervention and proactive phone notifications to customers regarding high-dollar BEC threats and active insider risks.
• Lead technical onboarding sessions for new customers, configuring internal system instances with bespoke detection rules, thresholds, and custom allow/block lists.
• Guide customers through their multi-year DMARC implementation journey toward strict "Reject" policy enforcement by conducting SPF and DKIM alignment audits.

Response Engineer – PhishGuard

Machine Learning Engineer

• Architect and evolve a highly scalable, multi-tenant AI/ML platform
• Design and implement robust production-grade AI Agents and Advanced Chatbots
• Build high-throughput, low-latency application backends and orchestration layers
• Act as a technical anchor for the Data Science team

Senior Machine Learning Engineer

Operations

• Global Payment Execution: Oversee and execute all high-volume weekly and ad hoc corporate payment runs for the Global Accounts Payable department, driving uncompromised accuracy, velocity, and strict compliance with global internal controls.
• Systems & Method Innovation: Spearhead the implementation, testing, and launch of next-generation corporate payment systems and innovative global payment methods to scale financial infrastructure and streamline multi-currency delivery.
• Banking Partner Collaboration: Work closely with our international banking partners to proactively investigate, troubleshoot, and swiftly resolve complex payment rejection reasons, structurally eliminating operational bottlenecks and friction.
• Treasury & Liquidity Alignment: Partner intimately with the corporate Treasury team to manage critical daily funding requirements and drive robust quarterly free cash flow forecasts and actuals analyses.
• Master Data Governance: Collaborate dynamically with Supplier Enablement teams to mandate and execute precise updates to vendor banking master data, maximizing straight-through processing rates and preventing transactional risk.
• Technical Optimization: Masterfully leverage and optimize our foundational financial architecture—including Oracle Fusion, Kyriba, and direct bank APIs—to continually automate, refine, and secure our end-to-end payment workflows.

Global Payment Operations Lead

Solutions Engineer

• Lead and Scale the US Named Team: Oversee the hiring, technical onboarding, continuous enablement, and pre-sales performance of a highly skilled team of Enterprise Solutions Engineers across the United States.
• Drive Strategic Revenue Goals: Partner directly with Named Account Sales Executives and leadership to effectively manage complex sales cycles, coordinate technical proof activities (PoCs), and accurately forecast pipeline progression.
• Shadow and Coach Technical Fieldwork: Step into the field as a player-coach to shadow customer engagements, establish technical best practices, and guide your team in breaking down complex concepts into digestible business value.
• Champion Cross-Functional Alignment: Build deep operational relationships with Cloudflare's core Product, Engineering, Customer Success, and Support teams to establish reliable escalation pathways and accelerate feature request implementations for top-tier accounts.
• Facilitate Hive-Mind Knowledge Sharing: Cultivate internal communication channels to ensure scalable technical solutions, architectural frameworks, and unique team discoveries are seamlessly shared across regional SE teams to prevent repeating mistakes.
• Manage Team Health and Morale: Keep a constant pulse on your team's individual capacity, strengths, and career development goals, maintaining an open environment where transparent feedback and critical insights are actively welcomed.
• Driving Enterprise Adoption: Accelerating the sales cycle by helping customers move past "AI hype" into production-ready, high-ROI use cases.
• Technical Excellence: Building a team that is viewed by customers not just as vendors, but as trusted consultants with thorough understanding of AI and how Cloudflare can be positioned to help.

Senior Solutions Engineering Manager, Named

• Serve as a trusted advisor to key enterprise customers
• Design and configure comprehensive, tailored solutions with a focus on Application Security
• Support the account team by navigating and managing complex configurations
• Serve as a high-speed conduit between the customer and internal Cloudflare teams
• Manage complex, fast-moving technical discussions primarily through Slack
• Leverage your deep knowledge of AI/LLM concepts to align Cloudflare’s capabilities with customer’s goals
• Stay with the account post-migration as a trusted advisor to identify future strategic initiatives