Cloudflare

Engineer

• Act as the hands-on technical build partner across a portfolio of strategic customers building on the Cloudflare platform, driving engagements from idea to launch
• Shape scalable, resilient architectures on Cloudflare and guide customer design decisions
• Develop alongside customer teams to prototype, configure, and build reference implementations
• Review customer code and share best practices for quality, performance, and security
• Diagnose and resolve technical problems across the stack
• Write reference code, samples, and technical guidance
• Support Cloudflare Workers, KV, R2, D1, Durable Objects, Workers AI, AI Gateway, Vectorize, security, networking, and observability
• Join design reviews, planning sessions, and technical working sessions
• Surface customer edge cases, friction, and product gaps to Product and Engineering teams
• Maintain trusted technical relationships with customer engineers and technical leaders
• Identify opportunities to accelerate adoption of Cloudflare services

Senior Forward Deployed Engineer

Security Engineer

• Design, implement, and maintain software systems comprising Cloudflare’s Application Security Product Offering, including Rate Limiting and Web Application Firewall
• Participate in all stages of the software development lifecycle, from system design and documentation through coding, automated testing, and production deployment monitoring
• Collaborate with security, network engineering, SRE, and product management teams to design scalable solutions
• Review peer work throughout the development lifecycle to ensure high-quality, maintainable code
• Mentor team members and work with support teams to ensure customer delight
• Debug issues in complex systems and improve operational health
• Work with Rust, Go, databases, Docker, and Kubernetes

Software Engineer – Security Rules

Account Executive

• Own and execute a comprehensive territory plan to achieve and exceed sales and revenue targets
• Cultivate strategic relationships with key accounts and partners
• Lead executive-level transformation narratives and architecture conversations
• Co-sell with top partners and drive forecast and pipeline cadences
• Understand customer network architectures and translate Cloudflare solutions into successful platform sales
• Manage contract negotiations and structure multi-year, multi-product, outcome-anchored platform commitments
• Stay engaged through onboarding, adoption, and the first renewal
• Partner with Customer Engineers and Professional Services on deployment plans with measurable milestones
• Build and manage a robust sales pipeline using internal tools, AI-assisted research, BDR, Channel, and Marketing sources
• Maintain pipeline discipline, CRM hygiene, and forecasting accuracy

Senior Territory Account Executive

Implementation Specialist

• Partner with Account Executives to lead technical discovery
• Build bespoke architectures and deliver product demonstrations and Proofs of Concept across Security, Networking, and Developer Platforms
• Lead or oversee technical onboarding and implementation
• Serve as the primary executive and engineering contact for customers
• Own discovery, demos, onboarding, technical health, risk, and expansion strategy with Account Executives
• Monitor customer health scores and telemetry to accelerate time-to-value and resolve integration bottlenecks
• Carry a variable quota tied to new business acquisition and/or account growth
• Drive platform adoption, revenue retention, and strategic cross-sell and up-sell opportunities
• Lead technical Quarterly Business Reviews for C-level executives
• Maintain trusted technical relationships through onboarding, maturity, renewal, and expansion
• Use AI agents and internal platforms to automate RFP/security questionnaire responses, sandbox provisioning, and telemetry monitoring

Senior Customer Engineer, Named

• Partner with Account Executives to lead technical discovery
• Build bespoke architectures and deliver product demonstrations and Proofs of Concept across Security, Networking, and Developer Platforms
• Lead or oversee technical onboarding and implementation
• Serve as the primary executive and engineering contact for customers
• Own discovery, demos, onboarding, technical health, risk, and expansion strategy with Account Executives
• Monitor customer health scores and telemetry to ensure rapid time-to-value and resolve integration bottlenecks
• Carry a variable quota tied to new business acquisition and/or account growth
• Drive platform adoption, revenue retention, and strategic cross-sell and up-sell opportunities
• Lead technical Quarterly Business Reviews and translate platform capabilities into ROI for C-level executives
• Act as a trusted technical advisor throughout onboarding, maturity, renewal, and expansion
• Use AI agents and internal platforms to automate RFP/security questionnaire responses, sandbox provisioning, and telemetry monitoring

Senior Customer Engineer – Named

Full-stack Engineer

• Design, develop, and operate transactional microservices supporting metering, subscriptions, invoicing, payments, and financial workflows
• Drive initiatives from requirements and technical design through implementation, testing, deployment, and ongoing operation
• Build fault-tolerant systems that safely handle retries, failures, concurrency, and high transaction volumes while preserving financial correctness
• Monitor production services, investigate billing issues, improve observability, and address underlying causes of recurring incidents
• Participate in architecture reviews, make pragmatic technical trade-offs, and improve engineering standards across the billing platform
• Work with Product, Finance, Accounting, Support, and engineering teams to turn complex business requirements into maintainable solutions

Senior Software Engineer – Fintech

Procurement

• Drive strategy, solution architecture, and execution for Cloudflare’s global procurement technology ecosystem
• Define and maintain long-term technical architecture for the procurement ecosystem, ensuring scalability, security, and interoperability between Zip and Oracle Fusion
• Design and optimize the global Source-to-Pay process
• Act as functional lead for Oracle Fusion Procurement
• Build complex intake workflows and configure Requisitioning, Purchasing, and Supplier Portals in Oracle
• Own the functional health of Oracle procurement integrations
• Monitor data flow for requisitions, purchase orders, supplier master data, and compliance screening
• Lead discovery sessions with Global Procurement, Legal, and Accounting
• Translate business policies into precise logic within the technology stack
• Ensure Oracle remains audit-ready and manage mapping of category codes, cost centers, and tax attributes between Zip and Oracle GL
• Manage quarterly Oracle update cycles and conduct impact assessments
• Lead adoption and functional governance of Oracle embedded and custom AI agents
• Oversee Oracle Fusion lifecycle management, including requisitioning, purchase orders, receipts, and invoice matching
• Configure and maintain Oracle Fusion supplier master data, trade management workflows, and approval hierarchies

Procurement Lead

Hardware Engineer

• Drive the selection and qualification process for network devices used in Cloudflare's Global Network
• Manage the New Product Introduction (NPI) process for network devices
• Evaluate and qualify new production network operating system images and versions
• Reproduce bugs to assist Operations with TAC cases
• Test new features and major configuration updates
• Participate in requirements gathering, device selection, Device Validation Testing (DVT), Production Validation Testing (PVT), and Operational Acceptance
• Create and automate test plans aligned with operational needs and hardware limitations
• Improve testing efficiency
• Lead introduction of new network hardware systems, including engineering validation in lab environments
• Contribute to network architecture and execute hardware design and product validation
• Partner with Network Engineering & Operations, Datacenter Engineering & Operations, and other operational teams
• Develop tools and automation to evaluate network hardware performance
• Troubleshoot, reproduce, and resolve network hardware issues
• Document and share results and updates through blog/wiki posts, ticketing systems, and internal presentations

Network Hardware Engineer

Technical Customer Success

• Coach and enable the Customer Engineering team
• Shadow and improve the team’s technical expertise while working with prospects and customers
• Support and onboard new team members
• Distribute workloads evenly across the team
• Provide constructive feedback and support team development
• Identify and escalate issues quickly and efficiently
• Coordinate with other team leads and the regional lead
• Step into the field when needed and lead by example
• Partner with peer sales leaders and drive revenue targets
• Collaborate with Sales, Product, Engineering, Customer Support, and other Cloudflare teams to create scalable customer solutions
• Cultivate cross-team and cross-office coordination
• Facilitate knowledge transfer and prevent repeated mistakes
• Maintain relationships with Account Executives and Customer Success leads
• Monitor team morale, productivity, performance, strengths, and development goals
• Cultivate positive culture and open communication
• Conduct one-to-one meetings with team members
• Act as escalation point for team issues
• Recruit, interview, and onboard new team members
• Report on individual Customer Engineer strengths and weaknesses
• Maintain and manage relationships with key customers in the territory

Manager, Customer Engineering

• Build bespoke architectures with Korean Field Customer Engineers and the Sales team
• Deliver product demonstrations and Proofs of Concept across Cloudflare's Developer, Security, and Networking Platforms
• Act as a trusted technical advisor throughout the customer lifecycle
• Maintain deep relationships with key stakeholders from onboarding through maturity, renewal, and expansion
• Leverage AI agents and internal platforms to automate RFP and security questionnaire responses, sandbox provisioning, and basic telemetry monitoring
• Carry a variable quota tied directly to regional revenue
• Drive deep platform adoption and retain revenue
• Identify strategic cross-sell and up-sell opportunities using product usage data
• Translate platform capabilities into return on investment for C-level executives
• Report to the Regional Customer Engineering Leader

Customer Engineer, Korean Specialist

• Build bespoke architectures with ASEAN Field Customer Engineers and Sales teams
• Deliver product demonstrations and Proofs of Concept across Cloudflare’s Developer, Security, and Networking Platforms
• Act as a trusted technical advisor throughout onboarding, maturity, renewal, and expansion
• Maintain deep, continuous relationships with key customer stakeholders
• Leverage AI agents and internal platforms to automate RFP and security questionnaire responses, sandbox provisioning, and basic telemetry monitoring
• Carry a variable quota tied to regional revenue
• Drive platform adoption, retain revenue, and identify strategic cross-sell and up-sell opportunities using product usage data
• Translate platform capabilities into return on investment for C-level executives
• Report to the Regional Customer Engineering Leader

Customer Engineer, ASEAN Specialist

• Partner with Account Executives to lead technical discovery
• Build bespoke architectures
• Deliver product demonstrations and Proofs of Concepts across Security, Networking, Zero Trust, and Developer Platforms
• Act as a trusted technical advisor throughout the customer lifecycle
• Maintain deep relationships with key stakeholders from onboarding through maturity, renewal, and expansion
• Own long-term technical relationships and align customer business goals with Cloudflare's product roadmap
• Carry a variable quota tied to new business acquisition and/or account growth
• Drive platform adoption, retain revenue, and identify cross-sell and up-sell opportunities using product usage data
• Lead technical Quarterly Business Reviews for C-level executives
• Use AI agents and internal platforms to automate RFP and security questionnaire responses, sandbox provisioning, and basic telemetry monitoring

Senior Customer Engineer, iGaming

• Work on Cloudflare’s globally distributed Quicksilver large-scale key-value store
• Write new features in Go and review pull requests
• Improve performance, including CPU and memory usage
• Improve monitoring and tooling written in Go
• Debug and investigate hard-to-reproduce problems
• Own and support the full stack, including code, unit and integration tests, deployment and rollback plans, operations, monitoring, alerting, debugging, and on-call
• Handle challenges involving network issues, hardware failures, kernel bugs, and reliable data delivery to the edge

Senior Software Engineer – Distributed Key Value

• Partner with Account Executives to lead technical discovery, build bespoke architectures, and deliver product demonstrations and Proofs of Concept across Cloudflare’s Security, Networking, and Developer Platforms
• Tailor solutions to public sector procurement and compliance standards
• Lead or oversee technical onboarding and implementation
• Serve as the primary executive and engineering contact for customers
• Own discovery, demos, onboarding, technical health, risk, and expansion strategy with Account Executives
• Monitor customer health scores and telemetry to accelerate time-to-value and resolve integration bottlenecks in municipal and educational IT infrastructures
• Carry a variable quota tied to new business acquisition and/or account growth
• Drive platform adoption, revenue retention, cross-sell, and up-sell opportunities
• Lead technical Quarterly Business Reviews and translate platform capabilities into ROI for C-level executives
• Act as a trusted technical advisor throughout onboarding, maturity, renewal, and expansion
• Leverage AI agents and internal platforms to automate RFP/security questionnaire responses, sandbox provisioning, and telemetry monitoring
• Report to the Regional Customer Engineering Leader

Senior Customer Engineer, SLED West

• Serve as the primary technical lead for the Vulnerability Management team and provide architectural guidance and mentoring
• Lead architecture, systems design, technology evaluation, and systems integration for the global vulnerability management program
• Conduct advanced vulnerability scanning and validate findings, filter false positives, and triage and prioritize critical risks
• Collaborate with technology owners and engineering teams to drive remediation or mitigation of complex vulnerabilities
• Manage and track the remediation backlog and report on systemic security trends
• Design and implement AI-driven solutions to automate the vulnerability lifecycle and repetitive operational tasks
• Improve global vulnerability management standards, procedures, and playbooks
• Act as the technical liaison for the GRC team and translate vulnerabilities and mitigations into compliance context
• Own technical reporting and evidence generation for internal and external audits
• Interpret evolving regulatory requirements into technical scanning policies and integrate mandated checks into the scanning program