Senior Customer Engineer – Named

Cloudflare

Customer Engineer guiding enterprise architecture, adoption, and expansion for Cloudflare’s Internet security, networking, and developer platforms. Partnering with sales teams across the full customer lifecycle.

Posted 9/2/2026full-timeLos Angeles • California • 🇺🇸 United StatesSenior💰 $202,000 - $278,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer-facing technical roles, with a strong focus on web security, networking, and cloud infrastructure. Proven ability to drive platform adoption and revenue growth through effective stakeholder management and technical advisory.

Highest-signal resume keywords

Customer-Facing Technical Role ExperienceBroad Technical Expertise in Web Security and NetworkingProven Track Record in Quota-Carrying EnvironmentCloudflare Developer Platform ExperienceProficiency in Python or JavaScript

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Web SecurityNetworkingCloud InfrastructureEnterprise ArchitectureSaaS MetricsPrompt EngineeringLLM OrchestrationRAG ArchitecturesPythonJavaScript

Soft Skills

Exceptional Presentation SkillsStakeholder Management

Tools & Technologies

Cloudflare Workers AIAI GatewayVectorize

Industry Keywords

Technical DiscoveryProduct DemonstrationsProofs of ConceptTechnical OnboardingCustomer Health MonitoringRevenue RetentionCross-Sell OpportunitiesQuarterly Business ReviewsTechnical AdvisorIntegration Bottlenecks

Tech Stack

Tools & technologies

CloudDNSJavaScriptPython

About the role

Key responsibilities & impact

Partner with Account Executives to lead technical discovery
Build bespoke architectures and deliver product demonstrations and Proofs of Concept across Security, Networking, and Developer Platforms
Lead or oversee technical onboarding and implementation
Serve as the primary executive and engineering contact for customers
Own discovery, demos, onboarding, technical health, risk, and expansion strategy with Account Executives
Monitor customer health scores and telemetry to ensure rapid time-to-value and resolve integration bottlenecks
Carry a variable quota tied to new business acquisition and/or account growth
Drive platform adoption, revenue retention, and strategic cross-sell and up-sell opportunities
Lead technical Quarterly Business Reviews and translate platform capabilities into ROI for C-level executives
Act as a trusted technical advisor throughout onboarding, maturity, renewal, and expansion
Use AI agents and internal platforms to automate RFP/security questionnaire responses, sandbox provisioning, and telemetry monitoring

Requirements

What you’ll need

Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineering; years required vary by leveling
Broad technical expertise spanning web security, networking, routing, DNS, DDoS mitigation, cloud infrastructure, and enterprise architecture
Proven track record in a quota-carrying or revenue-aligned environment
Strong understanding of SaaS metrics, business value translation, and enterprise sales cycles
Exceptional presentation and stakeholder management skills
Cloudflare developer platform and AI ecosystem experience, specifically Workers AI, AI Gateway, and Vectorize (strongly preferred)
Experience with prompt engineering, LLM orchestration, or RAG architectures (strongly preferred)
Proficiency in Python, JavaScript, or similar languages (strongly preferred)
Offer may be conditioned on authorization to receive software or technology controlled under U.S. export laws without sponsorship for an export license

Benefits

Comp & perks

Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
Variable incentive compensation under Cloudflare’s Sales Compensation Plan
Equity plan participation