Customer Engineer, Korean Specialist

Cloudflare

Customer Engineer supporting Korean customers with Cloudflare's web security, networking, and developer platforms. Designing architectures, automating technical workflows, and driving adoption and expansion.

Posted 8/25/2026full-timeSingapore • 🇸🇬 SingaporeMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer-facing technical roles, leveraging AI and automation to enhance customer engagement and drive platform adoption. Proficient in building relationships with stakeholders and translating technical capabilities into business value for C-level executives.

Highest-signal resume keywords

Native Korean SpeakerCustomer-Facing Technical Pre-Sales ExperienceAI Tool DevelopmentWeb Technologies and Internet Security KnowledgeCloudflare Developer Platform Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical TroubleshootingAutomation SolutionsComplex Issue DiagnosisPlatform Adoption StrategiesReturn on Investment Translation

Soft Skills

Exceptional Presentation SkillsStakeholder ManagementAdaptability in Fast-Paced EnvironmentsProactive Problem Solving

Tools & Technologies

Cloudflare Developer PlatformAI AgentsWorkers AIAI Gateway

Industry Keywords

Pre-Sales EngineeringCustomer EngineeringSales EngineeringForward Deployed EngineeringRevenue Alignment

About the role

Key responsibilities & impact

Build bespoke architectures with Korean Field Customer Engineers and the Sales team
Deliver product demonstrations and Proofs of Concept across Cloudflare's Developer, Security, and Networking Platforms
Act as a trusted technical advisor throughout the customer lifecycle
Maintain deep relationships with key stakeholders from onboarding through maturity, renewal, and expansion
Leverage AI agents and internal platforms to automate RFP and security questionnaire responses, sandbox provisioning, and basic telemetry monitoring
Carry a variable quota tied directly to regional revenue
Drive deep platform adoption and retain revenue
Identify strategic cross-sell and up-sell opportunities using product usage data
Translate platform capabilities into return on investment for C-level executives
Report to the Regional Customer Engineering Leader

Requirements

What you’ll need

Native Korean speaker with strong English to deal with customers in Korea
3 years or more of experience in a customer-facing technical Pre-Sales role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineering
Demonstrated experience building tools with AI
Strong focus on using automation to solve technical and customer-facing challenges
Foundational understanding of web technologies, Internet security, and computer networking
Strong technical troubleshooting skills
Willingness to work in a revenue-aligned environment
Passion for learning new technologies
Comfortable working in a fast-paced environment and navigating ambiguity
Proven ability to proactively identify and diagnose complex issues and develop sustainable, preventative solutions
Exceptional presentation and stakeholder management skills
Ability to bridge deep technical implementation details and high-level C-suite business strategy
Experience with Cloudflare's developer platform and AI ecosystem, specifically Workers AI and AI Gateway, strongly preferred

Benefits

Comp & perks

Variable quota tied directly to regional revenue
Opportunity to work with AI agents and internal platforms
In-person interview at a Cloudflare office or hub may be included at offer stage
Equal opportunity employer
Reasonable accommodations for qualified individuals with disabilities