Senior Customer Engineer, Named

Cloudflare

Senior Customer Engineer guiding enterprise customers’ Cloudflare security, networking, and developer-platform adoption. Designing architectures, leading technical validation, and driving account expansion.

Posted 9/2/2026full-timeSeattle • Washington • 🇺🇸 United StatesSenior💰 $202,000 - $278,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer-facing technical roles, with a strong focus on web security, networking, and cloud infrastructure. Proven ability to drive platform adoption and revenue growth through effective stakeholder management and technical presentations.

Highest-signal resume keywords

Customer-Facing Technical Role ExperienceWeb Security ExpertiseQuota-Carrying ExperienceSaaS Metrics UnderstandingCloudflare Developer Platform Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PythonJavaScriptWeb SecurityNetworkingCloud InfrastructureDDoS MitigationEnterprise ArchitecturePrompt EngineeringLLM OrchestrationRAG Architecture

Soft Skills

Exceptional Presentation SkillsStakeholder ManagementTechnical Relationship Management

Tools & Technologies

CloudflareAI AgentsAI GatewayWorkers AIVectorize

Industry Keywords

Technical DiscoveryProduct DemonstrationsProofs of ConceptTechnical OnboardingQuarterly Business ReviewsRevenue RetentionCross-Sell OpportunitiesUp-Sell Opportunities

Tech Stack

Tools & technologies

CloudDNSJavaScriptPython

About the role

Key responsibilities & impact

Partner with Account Executives to lead technical discovery
Build bespoke architectures and deliver product demonstrations and Proofs of Concept across Security, Networking, and Developer Platforms
Lead or oversee technical onboarding and implementation
Serve as the primary executive and engineering contact for customers
Own discovery, demos, onboarding, technical health, risk, and expansion strategy with Account Executives
Monitor customer health scores and telemetry to accelerate time-to-value and resolve integration bottlenecks
Carry a variable quota tied to new business acquisition and/or account growth
Drive platform adoption, revenue retention, and strategic cross-sell and up-sell opportunities
Lead technical Quarterly Business Reviews for C-level executives
Maintain trusted technical relationships through onboarding, maturity, renewal, and expansion
Use AI agents and internal platforms to automate RFP/security questionnaire responses, sandbox provisioning, and telemetry monitoring

Requirements

What you’ll need

Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineering; years vary by leveling
Broad technical expertise in web security, networking, routing, DNS, DDoS mitigation, cloud infrastructure, and enterprise architecture
Proven experience in a quota-carrying or revenue-aligned environment
Strong understanding of SaaS metrics, business value translation, and enterprise sales cycles
Exceptional presentation and stakeholder management skills
Ability to bridge technical implementation details and C-suite business strategy
Cloudflare developer platform and AI ecosystem experience, including Workers AI, AI Gateway, and Vectorize, strongly preferred
Prompt engineering, LLM orchestration, or RAG architecture experience strongly preferred
Proficiency in Python, JavaScript, or similar languages strongly preferred

Benefits

Comp & perks

Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
Equity plan participation
Variable incentive compensation under Cloudflare’s Sales Compensation Plan