Cisco

Software Engineer

• lead the end-to-end vision, strategy, and delivery of the Cisco Cloud Control Marketplace
• define what it means for an enterprise operations platform to have a premier marketplace
• own the Publisher Experience
• design the discovery, installation, entitlement, and lifecycle management experience for Cisco Cloud Control customers
• define Monetization strategy
• build the GTM playbook
• drive alignment across Cisco's AI, automation, and platform engineering teams

Engineering Product Manager

Sales

• Deliver year-over-year bookings growth above the segment baseline; defend and expand share in accounts
• Build and execute a Horizon 2 plan focused on converting strategy into committed pipeline
• Engage with CTOs, CIOs, CPOs, VPs of Infrastructure, and CISOs; support executive relationships in top-tier accounts and own specific engagements
• Partner with Business Units (Internet & Mass-Scale Infrastructure, Compute, Networking, Security, Splunk), Channels, Customer Experience, leadership, and Service Provider teams where customer overlap exists
• Drive forecast accuracy, MEDDPICC discipline, and maintain pipeline hygiene

Sales Leader – Service Provider, Carriers

Solutions Engineer

• designing and implementing cutting-edge technology solutions that support Amazon’s global operations
• providing critical technical expertise across a diverse range of environments
• designing and deploying network infrastructure
• integrating advanced automation and robotics systems
• ensuring that all systems are resilient and capable of supporting Amazon’s logistics operations
• collaborating with cross-functional teams, including warehouse operations, logistics management, and software engineering

QA Automation Engineer

• Design, develop, and maintain automation for log ingestion, normalization, enrichment, and transformation across diverse data sources and formats
• Engineer, test, deploy, and maintain automated detections in SIEM/SOAR ecosystems
• Leverage AI and data science techniques to improve detection coverage
• Develop reusable playbooks and workflows in SOAR and workflow tools
• Automate case and ticket lifecycle management in systems such as ServiceNow, Jira, or Mission Control
• Build robust integrations with APIs, webhooks, and event buses
• Implement CI/CD practices for automations and detections
• Monitor and improve automation reliability and performance using metrics
• Collaborate with SOC analysts, incident responders, and threat intelligence teams

AI Automation Engineer

Strategy

• Support the development and execution of pricing and monetization strategies across Cisco’s product portfolio
• Analyze customer buying behaviors, price elasticity, and willingness to pay to inform and optimize pricing strategies
• Conduct competitive and market analysis to benchmark pricing and pricing trends within the high-tech industry
• Support annual pricing reviews to identify improvement opportunities across monetization models and packaging structures
• Contribute to the development of scalable pricing capabilities and tools for the organization
• Monitor key pricing and discounting KPIs, reporting trends and actionable insights to the leadership team
• Continuously test, refine, and optimize pricing logic based on performance and external trends

Pricing & Strategy Manager

• Lead the Technical Vision for the account
• Define and execute the long-term technical strategy for customer’s hyperscale infrastructure
• Mentor and develop a multi-layered organization
• Champion a culture of empathy, agility, and innovation
• Act as the technical advisor to the customer’s VP/CxO level

Director, Solutions Engineer

Consultant

• Provide technically competent Loss Control Services in accordance with company policies and procedures
• Provide support services within the territory to help acquire and retain profitable business
• Conduct loss control services and training for customers to help reduce losses
• Maintain specialized state-of-the-art professional capabilities in loss control support for workers' compensation products
• Accomplish risk improvement by providing management consultation services
• Develop recommendations for hazard control
• Survey and service commercial risks of any size and/or complexity for workers' compensation coverage
• Meet or exceed all service standards

Loss Control Consultant

• Conducts complex risk assessments for insured properties and operations to inform underwriting decisions
• Identifies potential risk exposures and formulates strategic recommendations to mitigate identified risks
• Interprets and analyzes loss data to identify patterns and designs and implements loss prevention programs tailored to client-specific needs
• Provides advanced technical guidance and conducts training for clients on safety practices and regulatory compliance
• Monitors the effectiveness of loss control measures and makes strategic adjustments to enhance outcomes as needed
• May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports

Safety and Loss Control Consultant

Data Analyst

• Use analytics tools to measure the effectiveness of audience growth strategies and identify user trends
• Make recommendations on segmentation, profiling and engagement
• Utilize analytics tools (Google Analytics, Google Tag Manager, Tableau CRM) to capture campaign & ongoing engagement data visualizations
• Resolve business associated challenges by performing audit on data for ‘digital briefs’
• Acquire data from (primary or secondary) data sources and build and maintain “campaign” analytics dashboards
• Utilize SQL to store, process and handle and analyze structured data
• Partner with Audience Specialist for data stewardship
• Provide support to all data analysis for overall Marketing performance measurement (ROI)
• Identify new process or areas for improvement opportunities

Customer Experience Data Analyst

Full-stack Engineer

• provide impactful solutions to customer challenges
• onboard and enable customers through workshops
• assess account health, especially at renewal time
• engage with Customer Success Executives on opportunities
• guide account teams and customers on optimal platform use
• deliver strategic technical consulting within 90 days
• contribute to practice KPIs and process improvements

Customer Success Technical Leader – TAM, Splunk Core Platform, DoD/INTEL

Customer Support

• Drives strategic, technical and complex adoption strategies across large, strategic customer segments, managing high-complexity enterprise deployments where AI-analytics inform both planning and execution
• Regularly leads customized technical enablement initiatives such as executive briefings, architecture-specific workshops, and cross-functional onboarding programs
• Acts as a trusted advisor to senior customer leaders, helping them align Cisco technologies with long-term business outcomes
• Oversees TAP execution and integration across multiple teams, ensuring adoption plans are integrated with broader account strategies and lifecycle motions
• Demonstrates deep knowledge across several products in a secondary architecture
• Runs adoption business reviews (state of usage, blockers, market trends) and updates TAPs, integrating AI analytics to highlight trends and forecast needs
• Partners with Sales and CX leadership to co-create adoption journeys for high-value accounts, ensuring alignment with renewal and expansion goals
• Manages adoption across multiple stakeholders and teams, ensuring consistency and quality of customer experience
• Communicates complex details in meetings or workshops, tailoring content for varied audiences to achieve clear understanding
• Participates in events like roadshows or technical sessions, using advanced setups to demonstrate solutions and follow through on action items
• Designs and leads 1:many series; measures reach and impact
• Leads technical strategy across customer success programs, aligning product capabilities and architecture choices with lifecycle delivery and business outcomes; explains trade‑offs to stakeholders
• Integrates advanced telemetry and AI models, designs and runs complex labs (multi‑domain, multi‑site) to de‑risk deployments; documents “known good” patterns; adapts them dynamically to address specific customer technical challenges
• Acts as Technology Evangelist, turns field signals into product improvements, owns some high‑value asks, builds the case, and follows through to resolution, collaborating with other Cisco teams on service enhancements and adoption strategies
• Sets vision and direction for customer success programs across multiple teams or regions, integrating AI-driven productivity insights to accelerate results
• Leads cross-functional initiatives to scale best practices globally and improve customer outcomes
• Mentors senior IC talent, team leads, and managers, providing guidance on complex customer situations and organizational strategy
• Represents CSS community and interests in planning and decision-making forums

Customer Experience Success Specialist – Splunk

• Drives strategic, technical and complex adoption strategies across large, strategic customer segments
• Regularly leads customized technical enablement initiatives such as executive briefings
• Acts as a trusted advisor to senior customer leaders
• Oversees TAP execution and integration across multiple teams
• Demonstrates deep knowledge across several products in a secondary architecture
• Runs adoption business reviews and updates TAPs
• Partners with Sales and CX leadership to co-create adoption journeys

Customer Experience Specialist, Customer Success – Splunk

Account Executive

• Drive revenue growth calling on large SLED accounts in the NE region covering (RI, CT, NYC and NJ)
• Deliver license, support, and service revenue targets
• Land, adopt, expand, and deepen sales opportunities
• Explore the full spectrum of relationships and business possibilities across the client’s entire org chart
• Become known as a thought-leader in machine learning and predictive analytics
• Expand relationships and orchestrate complex deals across more diverse business stake-holders
• Holistically embrace, access, and apply the channel to identify and open new, unchartered opportunities
• Provide timely and informative input back to other corporate functions

Account Executive – Splunk SLED NE

Technical Account Manager

• Provide high-quality guidance and mentorship on enterprise-level architecture, configuration, and data governance in Splunk Enterprise and Splunk Cloud environments to ensure optimal system performance.
• Execute strategic adoption activities, including regular meetings and documentation, to demonstrate valuable, measurable outcomes to our customers.
• Design and prioritize solutions that address scalability, performance, integration, and technical debt to optimize customer workloads.
• Build outcome-focused assessments to drive cost reduction, mitigate risks, and improve overall operational efficiency.
• Assist customers with capacity and upgrade planning to ensure complete readiness for key events and major projects.
• Serve as the dedicated point of contact for adoption, enablement, and technical escalations to streamline the customer experience.
• Monitor and lead interactions with technical support teams to resolve high-priority cases quickly and prevent future incidents.
• Collaborate continuously with Customer Success Managers, Sales teams, and Professional Services to align on comprehensive account strategies.
• Contribute to team scaling by building repeatable processes, developing collateral, and implementing new tools to improve our internal workflows.
• Drive high customer satisfaction (CSAT) by identifying success stories and uncovering opportunities for product upsell and expansion.

Engineering Product Manager

Sales Leader – Service Provider, Carriers

Solutions Engineer

AI Automation Engineer

Pricing & Strategy Manager

Pricing & Strategy Manager

Director, Solutions Engineer

Loss Control Consultant

Safety and Loss Control Consultant

Customer Experience Data Analyst

Customer Success Technical Leader – TAM, Splunk Core Platform, DoD/INTEL

Customer Experience Success Specialist – Splunk

Customer Experience Specialist, Customer Success – Splunk

Account Executive – Splunk SLED NE

Technical Account Manager – Splunk Platform