Customer Experience Data Analyst

Cisco

Customer Experience Data Analyst utilizing analytics tools to measure audience growth strategies and identify user trends at Chevron. Collaborating with Audience Specialist and providing support for marketing performance measurement.

Posted 6/9/2026full-timeMakati City • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Use analytics tools to measure the effectiveness of audience growth strategies and identify user trends
Make recommendations on segmentation, profiling and engagement
Utilize analytics tools (Google Analytics, Google Tag Manager, Tableau CRM) to capture campaign & ongoing engagement data visualizations
Resolve business associated challenges by performing audit on data for ‘digital briefs’
Acquire data from (primary or secondary) data sources and build and maintain “campaign” analytics dashboards
Utilize SQL to store, process and handle and analyze structured data
Partner with Audience Specialist for data stewardship
Provide support to all data analysis for overall Marketing performance measurement (ROI)
Identify new process or areas for improvement opportunities

Requirements

What you’ll need

Bachelor’s degree or higher in business or other relevant fields
4+ years of marketing operations experience
Experience working in a global operations organization
Strong skills with the ability to analyze, organize, collect and disseminate data with accuracy
Technical knowledge in database design, data models, data mining and segmentation techniques using SQL
Bachelor's degree with an emphasis on statistical and analytical skills, such as math or computer science
Tableau Certified Data Analyst Certification

Benefits

Comp & perks

Competitive salary
Allowances, medical and optical reimbursements
Health care coverage for you and your eligible dependents
Robust employee centered programs for health and wellness
Time-off to promote healthy work-life balance or to care for your family
Annual corporate incentive bonus when the company meets established goals
Recognition & awards program
Life insurance
Career development opportunities to all employees through onboarding, training and development, mentoring, volunteering opportunities and employee networking groups

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQLdata analysisdata miningdatabase designdata modelssegmentation techniquesanalyticsdata visualizationaudience growth strategiescampaign analytics

Soft Skills

analytical skillsorganizational skillsdata stewardshipproblem-solvingcommunication

Certifications

Tableau Certified Data Analyst Certification