Circana

Account Manager

• Consult with clients to understand their key objectives and challenges, to identify what is most important to them.
• Work collaboratively with clients in translating data and analysis into insight and action, providing optimum value from Circana tools and solutions.
• Drive usage and adoption of our products and services, through client onboarding, training and support.
• Build high quality relationships and Joint Business Plans to drive value delivery.
• Document value delivered through Scorecards and Success Stories.
• Delivery of contract renewals (in partnership with Commercial Directors) and igniting growth through business consultancy and identifying opportunity for expansion.
• Core KPIs – Client Health Scores, Contract Retention, Revenue & EBITDAC growth.

Strategic Account Manager – FMCG Supply Chain

Sales

• Identify and pursue opportunities to expand client relationships
• Translate complex data into actionable insights
• Partner with internal teams to deliver integrated solutions
• Stay current on trends in CPG
• Develop and maintain strong relationships with key stakeholders
• Demonstrated ability to conceive, manage, and deliver fact-based analyses

Manager, Client Sales and Insights – CPG

Analyst

• Support Client Growth Across Analytics & Retail Media
• Assist the commercial lead in identifying opportunities in both traditional analytics and retail media by preparing materials, conducting background research, and helping position Circana’s solutions for client needs.
• Translate Data & Retail Media Insights Into Simple, Actionable Takeaways
• Work with senior team members to interpret shopper, sales, and retail media performance data and help craft clear stories that support client conversations and commercial proposals.
• Contribute to the Sales Process (Analytics + Retail Media)
• Support key steps in the sales cycle—including prospecting research, preparing needs assessments, assisting with proposals, and contributing to follow-ups for both analytics programs and retail media opportunities.
• Collaborate Across Teams
• Partner closely with Client Insights, Product, Retail Media Measurement, and Analytics to gather inputs, validate numbers, and help deliver cohesive client solutions.
• Build Foundational Retail Media & Industry Knowledge
• Develop understanding of retail, CPG, and retail media trends—such as audience strategy, activation, measurement, and cross‑channel dynamics—to strengthen client discussions and improve solution alignment.
• Maintain & Strengthen Client Relationships
• Help manage ongoing communication through meeting prep, capturing notes and action items, tracking deliverables, and ensuring timely responses across analytics and retail media conversations.

Senior Analyst, Retail Media

• Provide high quality client service while supporting client use of data, analysis, and Circana products.
• Understand the client’s business initiatives and assist in establishing critical metrics to measure and grow their business.
• Transform raw data into actionable stories that drive strategic decisions across the organization.
• Support team achieving and exceeding revenue targets through high quality and service on projects and deliverables.
• Identify selling opportunities using knowledge of Circana products and client business needs.
• Work cross functionally within Circana, our client service and insights teams, and our Global Operations Centers (GOC).
• Handle client communication to resolve data issues and partner with internal teams to ensure data quality.
• Self-direct learning and developing the subject matter expertise necessary to train others.
• Produce coherent, convincing narratives from data analyses and communicate them using data visualization accompanied by written commentary.

Manager, Client Sales and Insights – Retail

• Serve as the Primary Client Partner
• Lead Strategic Client Conversations
• Own Project Management Across Workstreams
• Grow and Deepen Existing Relationships
• Support New Client Acquisition
• Leverage Circana’s Platform Suite
• Build and Maintain Industry Knowledge
• Maintain Organized and Efficient Operations

Senior Account Manager – Client Sales & Insights – Media Commercial

• identify and pursue opportunities to expand client relationships
• lead end-to-end sales processes including prospecting, needs assessment, solution development, negotiation, and closing
• partner with cross-functional teams to design and deliver integrated measurement solutions
• develop and maintain strong relationships with key stakeholders across client organizations
• utilize Circana’s proprietary platforms to support client engagements and solution delivery
• meet or exceed individual and team sales goals
• serve as the voice of the Softlines market internally

Senior Account Manager – Client Sales & Insights

• Work with a paper goods and packaging CPG manufacturer as a trusted advisor leveraging data, analytics, and insights to inform growth strategies.
• Address critical business issues for a dynamic and successful company.
• Use advanced analytic skills to deliver fact-based analyses providing actionable insights for client strategy.
• Apply consultative selling knowledge and manage the selling process effectively.

Client Sales & Insights Director – Account Lead

Client Services Representative

• Serve as the primary client service contact for the Broker and Military clients
• Own day-to-day service execution across assigned accounts
• Support ongoing maintenance and growth initiatives
• Ensure data accuracy and consistency through regular quality checks
• Engage clients to understand business objectives and priorities
• Collaborate cross-functionally across analytics, technology, and delivery teams
• Provide subject matter expertise on tools and processes
• Contribute to continuous improvement initiatives

Client Service Consultant

• Identify and pursue opportunities to expand client relationships by aligning Circana’s data and software solutions with their strategic goals
• Translate complex data into actionable insights that help clients make informed decisions and achieve measurable outcomes
• Lead end-to-end sales processes including prospecting, needs assessment, solution development, negotiation, and closing
• Partner with internal teams to deliver integrated solutions and ensure client success
• Stay current on trends in CPG to position Circana as a thought leader and trusted advisor
• Develop and maintain strong relationships with key stakeholders across client organizations

Senior Director, Client Sales – Insights

• Support and enhance the Kraft Heinz team’s understanding of their performance relative to the market and competitors.
• Help Kraft Heinz better understand the dynamics of the competitive marketplace, customers, and macro trends.
• Utilize a variety of Circana tools to create compelling insights-based stories and help socialize various Circana solutions with the client.
• Collaborate Cross-Functionally: Partner with internal teams (e.g., Client Insights, Product, and Analytics) to deliver integrated solutions and ensure client success.
• Build Strategic Relationships: Develop and maintain strong relationships with key stakeholders across client organizations, including decision-makers and influencers.
• Utilize Sales Tools and Platforms: Leverage Circana’s proprietary platforms (e.g., Unify+, Liquid Data, Intelligence Suite) to support client engagements and solution delivery.
• Champion Client Success: Ensure client satisfaction by proactively addressing challenges, identifying growth opportunities, and delivering consistent value.

Client Sales & Insights Consultant

Marketing

• Manage regional and global Marketing Mix programs (multi-country Marketing Mix client)
• Partner with clients to design and implement tailored delivery processes, governance frameworks, and reporting during program setup and ongoing maturity
• Leading the design of best practices within Circana Delivery teams to support the standardization of deliverables globally
• Accountable for ensuring consistency across all projects and adherence to client program guidelines
• Provides guidance on complex or non-standard scopes
• Serves as the Solution Delivery escalation point, managing conflict resolution when required
• Support and participate in the local teams critical client presentations
• Closely collaborate with Circana’s commercial counterpart (commercial client Mix lead)
• Identifies major risks and recommends mitigation strategies
• Represents Solution Delivery in regional and global and complex Marketing Mix pitches
• Recommends approaches to RPF’s technical questions
• Support pricing structure (understand cost structures)
• Translates technical Marketing Mix concepts for both expert and non-expert audiences
• Liaises with commercial and Product (and data Science) to foster continuous improvement of deliverables for the Marketing Mix solutions and programs in a scalable manner
• Identifies Marketing Mix capability gaps from the client perspective and recommends solutions, including driving new feature design and enhancements
• Defines and proposes UAT criteria for newly developed features
• Collaborates across Solutions Delivery teams to standardize processes and deliverables
• Proposes and drives automation initiatives and the development of new deliverables
• Proactively identifies opportunities to scale delivery and improve efficiency
• Lead Proof of Concept Marketing Mix projects (e.g., new industries, new data, new approaches, etc.)
• May need to perform or coordinate Meta analyses to develop regional/global learnings

Marketing Mix Director

Program Manager

• Manages regional and global Marketing Mix programs (multi-country Marketing Mix client)
• Partners with clients to design and implement tailored delivery processes, governance frameworks, and reporting during program setup and ongoing maturity
• Leading the design of best practices within Circana Delivery teams to support the standardization of deliverables globally
• Ensure consistency across the deliverables and adherence to client program guidelines
• Provides guidance on complex or non‑standard scopes
• Serves as the Solution Delivery escalation point, managing conflict resolution when required
• Support and participate in the local teams critical client presentations
• Closely collaborate with Circana’s commercial counter part (commercial client Mix lead)
• Identifies major risks and recommends mitigation strategies
• Collaborates across Solutions Delivery teams to standardize processes and deliverables
• Proposes and drives automation initiatives and the development of new deliverables
• Proactively identifies opportunities to scale delivery and improve efficiency
• Manage the delivery of complex Marketing Mix projects and delivering the client insights
• Participate or lead Proof of Concept Marketing Mix projects (eg new industries, new data, new approaches etc)
• Support her/his team manager in Solutions Desing team to foster continuous improvement of deliverables for the Marketing Mix solutions and programs in a scalable manner through collaboration with Circana’s Commercial and Product partners (and data Science)
• May need to perform or coordinates Meta analyses to develop regional / global learnings

Marketing Mix Program Manager

• Manage IRIS ticket workflows : ensuring timely resolution, appropriate follow‑up, and clear communication with cross‑functional teams.
• Execute User ID change management : including access setup, modifications, and deactivation to maintain accurate permissions and security compliance.
• Lead onboarding of clients using the Unify Checkout platform : ensuring all setup steps, configuration inputs, and validation processes are completed accurately.
• Utilize the Circana Scoping Tool : to support client setup needs, data mapping, and requirement documentation.
• Perform daily model validation QC : identifying anomalies, confirming accuracy of data outputs, and escalating discrepancies to technical partners as needed.
• Collaborate with internal partners: across Operations, Product, Engineering, and Client Service to resolve issues, clarify requirements, and align on process improvements.
• Contribute to continuous improvement : identifying inefficiencies and recommending enhancements to processes, documentation, and tools.
• Support stakeholders and the Sam’s Club account team : providing updates, insights, and operational status to ensure transparency and readiness.

Retail Client Service Operations Specialist

Administrative Assistant

• Deliver exceptional support to 2 executives across 6 verticals on all administrative matters including scheduling meetings, managing calendars, submitting expenses, tracking invoice payments, understanding the budget, working in DocuSign and Adobe, Concur
• Manage inquiries regarding Circana procedures and association memberships; navigate corporate sponsorships and events with trade associations, as well as help support any event planning needed across the practices
• Manage other miscellaneous requests or issues that arise.
• Develop and maintain a rapport with the executives and stakeholders through strong lines of communication
• Demonstrate professionalism and strict confidentiality through all interactions, and with all materials, and exercise discretion at all times
• Assist with various tasks, including, but not limited to maintaining distribution lists and Team calendars
• Cross functional training /meeting coordination
• Sponsorship management & Coordination Team event planning
• Plan meetings (physical or virtual), building PowerPoint content, taking and transcribing minutes, following-up on action items/deliverables, planning events, arranging travel, and accommodation
• Maintain and refine processes that support the organization.

Procurement

• Execute end‑to‑end sourcing activities (RFQs, RFPs, renewals) for assigned spend categories in line with procurement policy and category strategies.
• Support supplier evaluation, commercial analysis, and negotiations within delegated authority.
• Prepare sourcing recommendations supported by data, rationale, and documented approvals.
• Act as the primary procurement contact for designated business stakeholders, providing guidance on process and governance.
• Support supplier performance management, including issue resolution and service reviews.
• Identify and flag supplier, financial, or operational risks with recommended mitigation actions.
• Ensure purchase orders, requisitions, and contracts are processed accurately and compliantly.
• Track and report savings, benefits, and sourcing outcomes in line with procurement standards.
• Maintain audit‑ready documentation and proactively surface policy exceptions or control gaps.
• Collaborate with Finance, Legal, and business partners to meet organizational needs.