CIBC US

Human Resources

• Manage complex, high risk and sensitive workplace issues and conflicts
• Assist business and HR partners to identify creative solution-based approaches to enterprise projects
• Ensure corporate governance is applied by ensuring compliance with CIBC policies and regulations
• Support managers and employees in successful resolution of workplace issues and conflicts
• Investigate and respond to employee relations matters escalated to executive leaders
• Investigate, and respond to pre-litigation files with internal counsel as required

Senior Employee Relations Consultant – Bilingual

Financial Planning and Analysis

• meet with clients to understand their personal and business priorities, advise them on solutions, and provide a forward-looking financial plan
• engage in marketing and outreach activities to show clients you value them and their communities
• grow your network, deepen existing relationships, and work as one team to ensure clients are connected to the right people and opportunities
• share knowledge by introducing clients to our mobile banking applications.

Financial Services Representative

Client Services Representative

• Work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs.
• Answer questions, assist with transactions, and proactively connect clients with the right team members.
• Flexible to work our banking centre hours which may include evenings and weekends.
• Enable the work environment most optimal for you to thrive in your role.
• Be on-site full-time and work at multiple banking centres within a reasonable travel distance.

Client Service Representative

Bilingual

• Provide invaluable support and customer service to the mortgage sales force
• Identify additional client needs (Cross sell opportunities)
• Liaise with mortgage specialists and advisors, clients, solicitors, underwriters, advancers
• Follow up on documentation to ensure seamless closings
• Work shifts between Monday to Friday 8am to 8pm

Closing Solutions Specialist, Bilingual

• Provide leadership and management of staff members within a medium/moderately complex operational/support unit
• Ensure operational efficiency and timely response or resolution of user inquiries
• Manage front line support needs and activities for WG users of the MyClient application
• Participate in annual planning, analyzing trends, identifying opportunities to build a high performing team
• Create a positive work environment and act as an effective role model by championing CIBC’s Vision, Mission and Values

Manager, Client Support

Attorney

• Performing legal research, including 50-state surveys
• Drafting summaries, analyses, and recommendations
• Analyzing cross-border legal issues
• Monitoring and analyzing new proposed and enacted legislation and regulatory changes, issuances from regulators, and relevant litigation
• Drafting, reviewing, editing, and/or updating legal documents, such as loan documents, account agreements, and vendor contracts
• Drafting, reviewing, editing, and/or updating internal documents, such as policies and procedures and training materials
• Monitoring technological developments in the marketplace that impact privacy and information security
• Working with law firms that serve as outside counsel to CIBC
• Working with US Corporate Secretary on Board of Directors meetings and materials
• Working with US Legal Process team to review, research, and respond to subpoenas, levies, garnishments, citations to discover assets, and court orders
• Working with US Privacy Office
• Working with US Regulatory Affairs to prepare for examinations and respond to regulatory requests
• Contributing to Continuing Legal Education (CLE) programs and banker education programs
• Interns are also encouraged to take on a summer-long research project of their own choosing, to culminate in a presentation or a writing project that can be used as a writing sample or the basis for an article

Summer Law Student Intern

Risk

• Support the risk management activities for the Deposit, Payments and Loan Operations teams
• Meet with internal clients to understand their priorities and advise them on Operational risk management solutions
• Identify risk exposures and control gaps
• Collaborate with cross-functional teams

Senior Consultant, Operational Risk

Compliance

• Prepare, review, and submit assigned U.S. regulatory reports, including FR Y-9C, FFIEC 041, and Call Reports
• Execute established regulatory reporting controls and support compliance with internal governance and control frameworks
• Manage day-to-day regulatory reporting activities, including coordination with offshore and shared service teams
• Escalate issues, risks, and interpretation questions to the Head of Regulatory Reporting and support resolution efforts
• Partner with Finance, Risk, Treasury, and Technology to investigate data issues, implement regulatory changes, and support reporting accuracy
• Assist with regulatory exams, internal audits, and management requests related to regulatory reporting
• Identify opportunities for process improvements and automation; support implementation efforts
• Provide coaching, training, and performance feedback to team members
• Maintain documentation, procedures, and support materials for assigned regulatory reporting processes

Senior Manager, Regulatory Reporting

Learning and Development

• Research, design, and deliver engaging learning programs to support employee growth
• Apply instructional design models and adult learning principles
• Conduct needs assessments and curate learning paths
• Facilitate virtual and in-person learning experiences
• Maintain knowledge of industry best practices and market trends

Learning Specialist

• Work closely with US TI&I Management and 2nd and 3rd lines of defense to manage risk practices
• Design, implement, manage and report on an Operational Risk based program for LOBs within US TI&I
• Lead Risk and Controls Self-Assessments (RCSAs) and Change Initiative Risk Assessments (CIRAs)
• Manage day-to-day deficiency and risk issue remediation, and design new controls
• Maintain risk and control inventory
• Lead, coordinate, and liaise between US TI&I LOB Management and other lines of defense
• Collaborate with business units to develop and monitor corrective action plans for Audit, Compliance, or regulatory examination findings
• Provide risk guidance in developing, reviewing and maintaining operational risk and compliance policies and procedures

Senior Manager, Risk – First Line of Defense

Operations

• Provide strong leadership and management that will meet strategic, transformational and tactical objectives for the division
• Effectively run, protect and transform the division to meet the bank’s growth, regulatory, and complexity demands
• Measure results to assess performance relative to objectives
• Develop and maintain strong reporting to manage the business, including KPIs
• Collaborate effectively with partners across TI&I and internal partners including Treasury Management
• Acquire and develop talent
• Embrace and promote a culture of diversity and inclusion

Director of Deposit Operations

Onboarding Specialist

• support clients within your portfolio on all day-to-day service and support requests
• onboard new Commercial Banking clients
• perform after-sales service support to Commercial Banking customers
• maintain relationships with various internal and external stakeholders
• coordinate and execute account maintenance and cash management solution requests
• act as the main point of contact for an assigned base of clients
• coordinate changes to account information and existing Cash Management products
• provide clients with required documentation to implement account & cash management solutions

Analyst, Client Onboarding – Sales Support

• Responsible for ensuring the delivery of service to both external and internal customers
• Identify, analyze and conduct investigations of client transactions through credit cards and debit cards
• Use banking channels to determine possible fraud or unusual activity while mitigating fraud losses to CIBC clients
• Resolve complex or difficult problems relating to Fraud Applications, Account Takeovers, Convenience Cheques, and Payments referred by other areas

Universal Fraud Agent, Bilingual

Manager

• Conduct risk assessments
• Provide advisory to TI&I Technology and Cybersecurity business leaders
• Report on operational risk and controls
• Support the identification, escalation, assessment, and mitigation of risks in Technology & Cybersecurity
• Drive continuous improvement in control compliance and procedures
• Research and apply industry and organization frameworks during the risk assessment process
• Stay updated on industry trends and regulatory changes
• Partner with the business to remediate existing deficiencies in a timely manner
• Establish and maintain robust control frameworks as an integrator and liaison with all lines of defense

Senior Manager, Technology & Cyber Risk Governance

• Building and growing Wood Gundy client portfolios through relationship management
• Providing trusted investment advice and exceptional client service
• Working closely with Investment Advisors to help manage portfolios
• Identifying business opportunities and improving client experience
• Attending local events and participating in marketing activities to elevate CIBC brand awareness