CIBC US

Risk

• Develop the annual audit plan by identifying business planning needs, assigned resources, and relevant budgets
• Manage a portfolio of audit entities to ensure regulatory requirements are met
• Provide guidance and oversight for the audit team
• Maintain communication with CIBC Senior Management regarding audit engagements
• Coach and mentor team members on project management skills
• Maintain partnerships with key Business leaders to solicit concerns

Audit Director, Risk Management

Sales

• Act as a single point of contact for the Mobile Advisor
• Coordinate and execute the end to end RESL application process
• Work directly with clients to manage the client experience
• Achieve sales targets and key deliverables
• Support a dedicated Mortgage Advisor portfolio
• Identify and implement opportunities to improve efficiency
• Maintain professional relationships with multiple partners and clients
• Collect required information and documentation for Mortgage Advisor appointments
• Ensure regulatory compliance adherence
• Lead end-to-end pipeline management

RESL Support Lead – Bilingual

• Coordinate and execute the end-to-end RESL application process
• Support a dedicated Mortgage Advisor portfolio
• Maintain professional relationships with clients and partners
• Apply in-depth knowledge of RESL tools to applications
• Monitor work progress and ensure operational efficiency
• Lead pipeline management and track sales pipeline progress

RESL Support Lead, Client Sales and Support

Manager

• Lead the strategic development and execution of product positioning initiatives, ensuring CIBC Asset Management’s (CAM) investment products are clearly differentiated and effectively communicated to clients and stakeholders.
• Drive collaboration across teams to enhance the market presence and competitive advantage of CAM product suite.
• Develop and execute product positioning strategies for both existing and new investment products, aligning with CAM’s business objectives and market trends.
• Lead the creation of compelling product narratives, value propositions, and messaging frameworks tailored to various client segments and distribution channels.
• Collaborate with Product Development, Marketing, Client Portfolio Management, and Global Distribution to ensure consistency and effectiveness of product positioning in all materials and communications.
• Oversee the preparation of product positioning deliverables, including product positioning briefs, pitch decks, fund profiles, commentaries, FAQs, and training materials.
• Analyze competitive landscape, client needs, and industry trends to identify opportunities for differentiation and inform positioning strategies.
• Present positioning strategies and key findings to senior leadership and other stakeholders, supporting business development and strategic initiatives.
• Ensure all positioning activities adhere to regulatory requirements and internal compliance standards.
• Continuously monitor and assess the effectiveness of positioning initiatives, leveraging feedback and analytics to drive continuous improvement.

Senior Manager, Product Positioning

Account Manager

• Reporting to Director or Senior Manager & Team Lead, Business Banking
• Providing exceptional client experience to new and existing clients
• Helping business clients meet immediate and long term goals
• Proactively manage and grow a portfolio of business connections
• Build relationships with Centres of Influence (COIs)
• Connect with existing and potential clients to identify opportunities
• Deliver trusted advice and financial solutions to meet client’s needs
• Heighten CIBC brand awareness in the community

Relationship Manager, Business Banking – Bilingual

Analyst

• Accountable for the timely and accurate processing, analysis, and flow of all incoming and outgoing wires
• Conduct investigations of transactions through additional verification steps and reporting mechanisms

Sanctions and Transactions Monitoring Analyst

Architect

• Design scalable, secure, and high-performing solutions for core banking, payments, lending, investment products, and digital platforms
• Establish and maintain architectural standards, patterns, and documentation
• Evaluate and recommend technologies to improve system performance and scalability
• Ensure compliance with regulatory, data management and security standards in all designs
• Develop strategies to mitigate risks and enhance cybersecurity and operational resilience
• Define and execute architecture aligned with strategic business objectives
• Develop long-term technology roadmaps and future-state architecture visions
• Advise senior leadership on emerging technologies and their impact
• Partner with cross-functional teams to align technology requirements with business goals
• Mentor design and development teams on architectural best practices
• Foster a culture of innovation and continuous improvement

Senior Technology Architect

Financial Planning and Analysis

• Meet with clients to understand their personal and business priorities
• Advise clients on solutions and provide a forward-looking financial plan
• Ensure clients’ investment, financial and credit related needs are met
• Engage in marketing and outreach activities to show clients you value them
• Create relationships by networking with clients’ families and friends
• Call both existing and potential clients to identify opportunities for future growth
• Engage in community and banking centre events
• Share knowledge by introducing clients to mobile banking applications

Intake Associate, Financial Advisor

Bilingual

• Assist clients with credit card inquiries and operations
• Provide information and solutions about CIBC's credit card products
• Collaborate to find solutions for clients' financial goals
• Engage in client-focused interactions to enhance experience

Contact Center Representative – Bilingual (French, English)

• Join CIBC’s Chat & Social Media Contact Centre team
• Support the Contact Centre strategic objectives
• Ensure an optimal client experience when using online and mobile banking channels
• Respond to customer inquiries, complaints, guidance and troubleshooting

Chat Specialist, Bilingual

• First point of contact for clients
• Support clients in their day-to-day banking needs
• Quickly resolve issues and provide personalized solutions
• Engage clients in meaningful interactions
• Proactively suggest banking options
• Work remotely with occasional on-site requirements

Contact Centre Representative – Bilingual (French, English)

Compliance

• Overseeing and managing all aspects of regulatory reporting for the bank’s US operations
• Leading a team, collaborating with cross-functional departments
• Serving as a key liaison with regulators and internal stakeholders
• Preparing, reviewing, and submitting all required US regulatory reports
• Ensuring accuracy, completeness, and timeliness of all regulatory filings
• Interpreting new and evolving regulatory requirements
• Managing, mentoring, and developing a high-performing regulatory reporting team
• Working closely with Finance, Risk, Compliance, Technology, and Business Units
• Identifying and implementing process enhancements and automation opportunities
• Monitoring regulatory developments and proactively addressing potential compliance gaps

Head of Regulatory Reporting

• Be the first point of contact for clients with questions or requests related to banking needs
• Assist clients with credit card operations and inquiries
• Summarize and verify client issues
• Support best practices by providing information on credit card products and services
• Make it easy for clients to bank with CIBC
• Flexible between scheduled shifts

• Ensure the delivery of service to both external and internal customers
• Investigate suspected fraudulent activities using knowledge of risk management principles
• Use sound decision making skills to react quickly to incoming calls/referrals
• Identify, refer and escalate different types of fraud to relevant areas within the Identity Theft Response Fraud Contact Center

Identity Theft Representative, Fraud, Bilingual

• Join CIBC’s Chat & Social Media Contact Centre team as a Bilingual Chat Specialist
• Ensure an optimal client experience when using online and mobile banking channels
• Respond to customer inquiries, complaints, guidance, and troubleshooting
• Manage up to two real-time chats simultaneously to help clients address and resolve concerns

• Lead the design and implementation of the model governance framework
• Build and maintain model risk policies and standards
• Oversee the model inventory including classification, documentation, and change management
• Direct activities of the model risk committee and facilitate committee operations
• Engage with stakeholders across the bank and serve as primary point of contact for model governance matters
• Produce regular risk reports for senior leadership, risk committees, and the Board
• Drive continuous improvement in model risk processes
• Lead and develop a high-performing team

Director, Model Governance

Production Engineer

• Provide investigation and second level support on client issues, technical issues, system/web site outages and questions from all internal and external application
• Maintain, prioritization and addressing to respective CIBC technology groups and vendors
• Maintain the production applications and day-to-day operational activities
• Manage escalations and modify established procedures / approaches to suit specific situations including 24 x 7 support and coordination of recovery efforts
• Investigate, define operational issues and prioritize based on severity, risk and/or strategic business needs
• Manage issue logs and Contact Centre requests
• Design and implement solutions to prevent recurrence
• Work as a regular liaison with business partners, technology partners, senior management team, internal and external clients
• Act as subject matter expert in the assessment of impacts for planned system changes and projects
• Develop and maintain productive relationships with Technology, QA, Project team and others
• Research, evaluate and support the development and implementation of new and/or revised policies, procedures and standards
• Investigate, research and provide recommendations on issues and system outages

Senior Production Support Engineer

Events

• Virtual information and networking session for CIBC Alternate Solutions Group for Summer 2026 recruitment
• Event on Sep 18, 2025 from 4:00PM–5:00PM EST via Microsoft Teams
• Invite-only; selected attendees receive email with Teams link
• Opportunity to network with industry leaders and Capital Markets Early Talent Team
• Learn about ASG: fintech-focused capital markets solutions group within CIBC
• Selection limited; sign-ups close Sep 14, 2025 at 11:59PM EST

Information Session

• Respond to incoming inquiries/requests from credit card clients regarding disputes
• Make outbound calls to resolve disputes and request additional information
• Gather information per Visa and MasterCard regulations to support chargebacks
• Request and send customer correspondence and follow up
• Resolve credit card application inquiries and process credit limit changes
• Participate in 5 weeks of training (in-class and on-the-job)

Audit Director, Risk Management

RESL Support Lead – Bilingual

RESL Support Lead, Client Sales and Support

Senior Manager, Product Positioning

Relationship Manager, Business Banking – Bilingual

Sanctions and Transactions Monitoring Analyst

Senior Technology Architect

Intake Associate, Financial Advisor

Contact Center Representative – Bilingual (French, English)

Chat Specialist, Bilingual

Contact Centre Representative – Bilingual (French, English)

Head of Regulatory Reporting

Contact Center Representative – Bilingual (French, English)

Identity Theft Representative, Fraud, Bilingual

Chat Specialist, Bilingual

Director, Model Governance

Senior Production Support Engineer

Information Session

Contact Centre Representative, Disputes, Credit Cards – Bilingual