Client Service Representative
CIBC US
part-time
Posted on:
Location Type: Office
Location: Sarnia • Canada
Visit company websiteExplore more
About the role
- Work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs.
- Answer questions, assist with transactions, and proactively connect clients with the right team members.
- Flexible to work our banking centre hours which may include evenings and weekends.
- Enable the work environment most optimal for you to thrive in your role.
- Be on-site full-time and work at multiple banking centres within a reasonable travel distance.
Requirements
- Client engagement - Help clients manage their accounts and products.
- Problem solving - Listen, ask questions, and put yourself in the client’s shoes.
- Leveraging technology - Become a technology expert and share your knowledge with clients.
- Engage with other team members to connect clients with the right solutions.
Benefits
- Competitive salary
- Incentive pay
- Banking benefits
- Benefits program*
- Defined benefit pension plan*
- Employee share purchase plan
- Vacation offering
- Wellbeing support
- MomentMakers, our social, points-based recognition program
- Purpose Day; a paid day off dedicated for you to use to invest in your growth and development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
client engagementproblem solvingactive listeningteam collaboration