CHS Inc.

Communications

• Assist with development of internal and external communications.
• Support communications execution for functional teams and business lines.
• Create and help publish content for employee newsletters, intranet, websites, and social platforms.
• Contribute to content that supports CHS purpose, priorities, culture, values, and reputation.
• Participate in special projects, including research, content audits, technology implementations, etc.
• Collaborate with communications team and internal partners across the organization as needed.
• Learn and follow CHS brand standards, editorial guidelines, and digital best practices.

Communications Intern

Customer Support

• Handle a variety of customer service inquiries and problems received by telephone, fax, email, text or other web/internet media.
• Provide support to lower level staff on non-standard cases.
• Review and troubleshoot customer problems and initiate action for repair, replacement return or field service.
• May promote alternative products or services.
• Other duties and responsibilities as needed or assigned.

Customer Support Representative

Operations

• Independently carry out general labor responsibilities promptly and efficiently.
• Act as a working lead, providing general work direction, guidance and assistance, and fostering communication and a strong customer service mentality.
• Assist in the management of elevator functions to meet budget goals and maximize profitability.
• Coordinate incoming shipment information with location management, and assist in determining the daily market position.
• Assist in marketing grain and buying grain from farmers.
• Oversee preparation of trucks and railcars for loading/unloading, which may require sampling, loosening large nuts, opening hatches, and attaching and/or detaching flexible hoses.
• Load and unload agricultural inputs from railcars and/or trucks using heavy or light duty machinery/equipment. May include bulk and or packaged material.
• Control and monitor all load out functions.
• Conduct and properly record daily, weekly and monthly maintenance tasks including but not limited to lubrication of pumps, valves, and loading arms.
• Inspect in-use equipment looking for seeps and leaks of process equipment.
• Monitor and maintain quality of inventory (may include blended, bulk or packaged product).
• Deliver products such as fertilizer, chemical, seed, feed and others to customer sites.
• Keep all work areas in a clean, orderly and safe condition.
• Conduct regular housekeeping duties such as sweeping, shoveling, power washing, scraping and cleaning up spills.
• Complete appropriate record keeping.
• Perform grounds maintenance including snow removal.
• Perform warehouse work including driving loader, loading/unloading inventory, forklift operation, and general maintenance.
• Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations.
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.
• Follow all company policies, procedures, and safety requirements.
• Perform other duties as needed or assigned to ensure facility operates smoothly and customers receive excellent customer service.

Operations Specialist

IT Support

• Initiate new customer set up and portal access
• Monitor set up process and address delays
• Provide customer information on how to do business with CHS
• Provide customers with posted bids and price sheet quotes
• Facilitate customer inquiries related to customer and settlement payments
• Intake all types of customer disputes

Technical Customer Support Representative

• Onboarding & Customer Portal Support: Initiate new customer set up and portal access. Monitor set up process and address delays to ensure safety and compliance requirements are completed. Initiate account changes (bank account, address, etc.) as needed. Provide customer information on how to do business with CHS and utilize digital tools.
• Contracting & Order Support: Provide customers with posted bids and price sheet quotes. Work with customers to ensure contract policy is followed, including gathering contract signatures, following up on unfulfilled contracts and over-applied bushel designation, etc. Also, general pricing and invoice/ticket application ownership and questions. Support and facilitate activities related to product delivery, order fulfillment, contract amendments and confirmation, and billing/payment balances.
• Billing & Grain Payment Inquiries: Facilitate customer inquiries related to customer and settlement payments, prepay balance, invoice and payment/contract status and reprinting documents upon request. Intake payments and provide explanation of how to apply.
• Disputes & General Support: Intake all types of customer disputes such as delivery issues, invoices, contract and pricing discrepancies, and quality. Provide general support including location wait times, where to send payment, and hours of location operation. Provide support for 1099 and patronage statement inquiries.
• Contract Administration: Review contract details provided by sales team to ensure accuracy. Precisely execute contract creation and amendments. Electronic document management. Compile and distribute relevant reports for stakeholders. Monitor contract performance and track form status for compliance.
• Other duties and responsibilities as needed or assigned.

Accounting Manager

• Support terminal operations through accurate payroll processing, accounts payable, and invoice management, ensuring compliance with internal controls and approval processes.
• Maintain daily grain accounting, inventory reporting, and data reconciliation for rail, barge, and truck movements to ensure accurate operational and financial records.
• Coordinate rail documentation, billing, and logistics activities, including tracking railcars, and resolving discrepancies with rail partners and internal teams.
• Partner closely with operations, accounting, inventory, vendors, and rail partners to investigate issues, correct data variances, and maintain timely reporting.
• Prepare and distribute daily, monthly, and ad hoc reports to support operational visibility and decision-making.
• Provide general administrative and operational support, including record management and participation in special projects as needed.

Terminal Accounting and Operations Coordinator

• Loading and unloading seed, chemical and other agronomy products
• Loading and unloading trucks and operating equipment in the yard
• Performing maintenance tasks on equipment and facilities
• Prepare trucks and railcars for loading/unloading
• Load and unload agricultural inputs from railcars and/or trucks using machinery/equipment
• Conduct and properly record daily, weekly and monthly maintenance tasks
• Monitor and maintain quality of inventory
• Deliver products such as fertilizer, chemical, seed, feed, and others to customer sites
• Maintain and promote a strong safety culture

Seasonal Specialist, Operations

Product Manager

• Define and continuously refine a clear product vision, strategy, and roadmap aligned to CHS objectives, customer needs, and measurable outcomes
• Partner with customers, stakeholders, and cross-functional teams to gather insights, validate needs, and ensure the product delivers meaningful business value
• Use customer feedback, market knowledge, and performance data to make informed prioritization and trade-off decisions
• Own and prioritize the product backlog, ensuring work is clearly defined, actionable, and focused on the highest customer and business value
• Lead creation of epics and features and partner with business analysts and team members to decompose work into right-sized user stories with clear acceptance criteria
• Establish quality expectations by ensuring stories align to acceptance standards and Definition of Done, and maintain accountability for prioritizing and resolving defects
• Support release readiness and product launches by aligning stakeholders, confirming business acceptance, and communicating release value and outcomes
• Translate emerging risks, audit findings, and compliance needs into backlog priorities and ensure they are addressed appropriately
• Review delivery, quality, and product outcome metrics to guide continuous improvement and optimize customer and business value
• Mentor team members in product ownership practices, prioritization, and agile ways of working to strengthen team effectiveness
• Facilitate cross-team collaboration to manage dependencies, improve alignment, and support shared outcomes

Senior Product Owner

QA Engineer

• Conduct analytical testing to monitor control of processes and ensure final products meet specifications
• Perform routine testing on inbound, in-process, and finished products in a timely manner
• Conduct testing and routine maintenance on water treatment systems
• Maintain and promote a strong safety culture and follow all safety policies, procedures and regulations
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions
• Utilize lab equipment (HPLC, IC, GC, Cell Counter, IR, NIR, Titrators)
• Perform additional testing as needed
• Participate in training opportunities to further product safety and quality knowledge
• Collaborate with plant leadership team to identify and make final decisions on product quality challenges
• Adhere to feed safety and good manufacturing policies at all times
• Ability to work independently and as a part of a team
• Maintain clean and safe work area at all times
• Ability to work overtime or holidays if needed

Quality Assurance Technician

• Under general supervision, carry out general labor responsibilities promptly and efficiently
• Develop and maintain knowledge of the commodities handled at the location and comply with company policy and government regulations pertaining to commodities
• Work with customers in a courteous and professional manner
• Prepare trucks and railcars for loading/unloading, which may require sampling, loosening large nuts, opening hatches, and attaching and/or detaching flexible hoses
• Load and unload agricultural inputs from railcars and/or trucks using heavy or light duty machinery/equipment
• Control and monitor all load out functions
• Understand and operate automated scale/dump systems
• Conduct and properly record daily, weekly and monthly maintenance tasks including but not limited to lubrication of pumps, valves, and loading arms
• Inspect in-use equipment looking for seeps and leaks of process equipment
• Monitor and maintain quality of inventory (may include blended, bulk or packaged product)
• Deliver products such as fertilizer, chemical, seed, feed and others to customer sites
• Keep all work areas in a clean, orderly and safe condition
• Conduct regular housekeeping duties such as sweeping, shoveling, power washing, scraping and cleaning up spills
• Complete appropriate record keeping
• Perform grounds maintenance including snow removal
• Perform warehouse work including driving loader, loading/unloading inventory, forklift operation, and general maintenance
• Promptly report any customer complaints, repair or maintenance needs, or safety concerns to supervisor
• Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions
• Follow all company policies, procedures, and safety requirements
• Perform other duties as needed or assigned to ensure facility operates smoothly and customers receive excellent customer service

Manager

• Lead multiple product teams to deliver Features/Stories against the roadmap
• Align team capacity (velocity and predictability) against milestones and manage dependencies with the Product Owner
• Ensure technical design decisions are made effectively by fostering the right forums, bringing in the right partners, reinforcing best practices (definition of done, standards, quality)
• Oversee deployments and production cutovers, publishing delivery health reports (flow/quality KPIs, trends) and communicate risk, capacity constraints, and release readiness
• Remove systemic blockers, mitigate risks, and manage cross-team dependencies that impede delivery

Senior Manager, Product Delivery

• Define and continuously refine a clear product vision, strategy, and roadmap aligned to CHS objectives, customer needs, and measurable outcomes
• Partner with customers, stakeholders, and cross-functional teams to gather insights, validate needs, and ensure the product delivers meaningful business value
• Own and prioritize the product backlog, ensuring work is clearly defined, actionable, and focused on the highest customer and business value
• Lead creation of epics and features and partner with business analysts and team members to decompose work into right-sized user stories with clear acceptance criteria
• Establish quality expectations by ensuring stories align to acceptance standards and Definition of Done
• Mentor team members in product ownership practices, prioritization, and agile ways of working to strengthen team effectiveness
• Translate emerging risks, audit findings, and compliance needs into backlog priorities

• Lead Product Execution & Delivery
• Lead multiple product teams to deliver Features/Stories against the roadmap and maintain stable team and product operations.
• Align team capacity (velocity and predictability) against milestones and manage dependencies with the Product Owner.
• Ensuring incremental value delivery while governing a balanced backlog flow with platform work, security risks, and technical enablers land without disrupting commitments.
• Ensure technical design decisions are made effectively by fostering the right forums, bringing in the right partners, reinforcing best practices (definition of done, standards, quality), and ensuring design and implementation standards are embedded in team workflows.
• Oversee deployments and production cutovers, publishing delivery health reports (flow/quality KPIs, trends) and communicate risk, capacity constraints, and release readiness.
• Remove systemic blockers, mitigate risks, and manage cross-team dependencies that impede delivery.
• Ensure effective cross product incident response and that blameless postmortems are conducted by the appropriate technical owners with clear actions and follow through, driving durable improvements.
• Oversee risk & compliance across the product teams by identifying, communicating, and resolving risks where possible.
• Ensure audit readiness and evidence coordination with a strive to be audit defensible.
• Manage Team Health and Cultivate Agile Mindset
• Cultivate high trust, continuously improving environment, by enabling clarity of roles, effective cadences, and adaptive ways of working across teams while adhering to our technology delivery framework.
• Foster psychological safety and continuous learning.
• Directly manage Business Analysts and Software Engineers (hire, coach, manage performance) and partner with Product Owners on budgets and resourcing.
• Coach and develop Business Analysts and Software Engineers to strengthen role-specific capabilities, deepen product and technical judgment, and foster a culture of innovation, curiosity, and continuous learning.
• Encourage thoughtful experimentation with new practices, tools, and technologies that improve team effectiveness, delivery outcomes, product quality, and business value.
• Partner with engineers and technical stakeholders to raise the bar on modern engineering practices, including maintainability, scalability, automation, resiliency, and secure-by-design delivery.
• Foster self-managing teams that continuously improve planning, decomposition, flow, and quality through light-touch coaching and clear guardrails.
• Use delivery and reliability metrics to improve team outcomes, predictability, and continuous improvement.

Project Manager

• Lead the planning, development, and execution of multiple capital construction projects simultaneously.
• Develop, review, and manage approved project scopes, schedules, cost estimates, and budgets.
• Coordinate contractor bidding, selection, and contract execution.
• Maintain accurate construction records and databases for active and completed projects.
• Conduct inspections and oversee construction activities to ensure work meets approved plans, specifications, and quality standards.
• Monitor job sites to ensure safe construction practices are followed.
• Work aligns with project schedules.
• Contractors meet contractual scope and quality requirements.
• Manage change orders and resolve construction issues to minimize schedule and cost impacts.
• Ensure projects comply with CHS standards, local building codes, and regulatory requirements.
• Coordinate contracts with contractors, suppliers, and service providers.
• Develop and maintain strategic supplier and contractor relationships.
• Negotiate pricing, equipment discounts, and service terms.

Senior Construction Project Manager

• Load and unload grain, agronomy, and feed products
• Work with your hands by performing scheduled maintenance and repairs
• Acquire knowledge on how to monitor and maintain grain qualify, mix/load fertilizer/chemical products, and assist in loading trains
• Obtain certifications to operate equipment including the opportunity to obtain your CDL
• Develop and maintain knowledge of the commodities handled at the location and comply with company policy and government regulations pertaining to commodities.
• Work with customers in a courteous and professional manner.
• Prepare trucks and railcars for loading/unloading, which may require sampling, loosening large nuts, opening hatches, and attaching and/or detaching flexible hoses.
• Load and unload agricultural inputs from railcars and/or trucks using heavy or light duty machinery/equipment.
• Control and monitor all load out functions.
• Understand and operate automated scale/dump systems.
• Conduct and properly record daily, weekly and monthly maintenance tasks including but not limited to lubrication of pumps, valves, and loading arms.
• Inspect in-use equipment looking for seeps and leaks of process equipment.
• Monitor and maintain quality of inventory (may include blended, bulk or packaged product).
• Deliver products such as fertilizer, chemical, seed, feed and others to customer sites.
• Keep all work areas in a clean, orderly and safe condition.
• Conduct regular housekeeping duties such as sweeping, shoveling, power washing, scraping and cleaning up spills.
• Complete appropriate record keeping.
• Perform grounds maintenance including snow removal.
• Perform warehouse work including driving loader, loading/unloading inventory, forklift operation, and general maintenance.
• Promptly report any customer complaints, repair or maintenance needs, or safety concerns to supervisor.
• Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations.
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.
• Perform other duties as needed or assigned to ensure facility operates smoothly and customers receive excellent customer service.