Charlotte Tilbury Beauty

Manager

• Manage all marketplace related operations including inventory planning, listing and catalog management, brand store updates, PDP optimization, account health and other relevant business operations
• Manage cross-functional communication between marketplace and internal teams and lead recurring calls as the main account owner
• Develop and execute short- and long-term strategies to accelerate marketplace growth while maintaining brand equity and profitability
• Develop assortment, promotions, and pricing strategies
• Drive forecasting needs, revenue planning, and sell in/sell through analysis
• Lead planning and execution of new product launches and effectively executing the go-to-market launch process and collaborating cross-functionally with internal and external stakeholders
• Monitor and improve online retailer-specific KPIs, including but not limited to, NetPPM, ASP, buyability, conversion rate, in-stock %, chargebacks, Share of Voice, and content compliance
• Analyze category and competitive insights through data analytics tools and identify growth opportunities for Charlotte Tilbury on Digital Marketplace
• Partner with internal marketing and creative teams to support online retailer merchandising and marketing campaigns
• Monitor and report infringements in Brand Registry
• Implement testing strategies (A/B testing) to improve conversion rates and customer retention

Senior Manager, Digital Marketplace

Financial Planning and Analysis

• Report to the Senior Finance Manager – UK, Pureplayer & Australia and act as a trusted advisor to stakeholders
• Assist with the budget and forecasting process of Retail Sales to Net Sales, working closely with Commercial and Demand Planning functions
• Forecast Retail Staffing costs for doors within the UK region
• Prepare month end commentary for actuals vs forecast for Revenue to Gross Margin, and Retail Staffing
• Create, identify, and communicate Risks and Opportunities to forecast and maintain a schedule to challenge teams on resource efficiency
• Prepare weekly trade reports and actively participate in weekly trade meetings to analyse monthly sales performance for the regions
• Build and analyse business case models to contribute to new commercial opportunities
• Support post-investment appraisals and ROI analysis for commercial initiatives
• Work closely with Accounts Receivable to ensure retailer contributions, DIF testers and returns are accurate and consistent with contractual obligations
• Provide ad hoc analysis to support the Senior Finance Manager – UK, Pureplayer & Australia

Finance Analyst, Pureplayer

• Finance business partnering with UK, Pureplayer, Australia, and New Zealand regional teams to drive insight and support strategic decision-making.
• Ensure timely and accurate month-end closing activities, reviews of sales and cost GL accounts, and variance analysis.
• Perform monthly Balance Sheet accrual reviews and resolve aged or material items.
• Lead monthly SLT P&L review meetings, prepare pre-reads and distribute agendas.
• Explain variances against forecasts and prior year results, highlight risks and opportunities, and follow up on actions.
• Collaborate with Global Shared Services to improve transactional accounting processes.
• Provide weekly sales reports, engage in SISO meetings, and assess sales and weeks of cover assumptions.
• Oversee weeks of cover reporting and monitor retailer performance and trends.
• Lead budgeting and forecasting processes, schedule review meetings and ensure alignment with global deadlines.
• Review and challenge budget and forecast submissions, verify assumptions and identify risks and opportunities.
• Coordinate with commercial and supply chain teams to align financial budgeting with regional demand plans.
• Develop and maintain collaborative stakeholder relationships and promote transparent communication.
• Support preparation and post-review of business cases for distribution, marketing and promotional investments.
• Evaluate marketing ROI and perform in-depth analyses of P&L cost lines for cost control.
• Promote team coaching and professional development, lead process improvement initiatives, and ensure strong financial control environment.

Finance Manager

Procurement

• Own commercial relationships with suppliers across Raw Materials and Active ingredients with a global remit
• Lead sourcing and cost reduction activities for high-volume and specialist raw materials across multiple Third Party Manufacturers (TPMs)
• Negotiate direct deals with RM suppliers and with TPMs on unit cost of key raw materials to deliver directed buy cost management and savings
• Project manage ad-hoc support projects and define sourcing strategy for Raw Materials and Actives across the business
• Work closely with Product, Regulatory, Supply Chain Planning, and Activation teams to source in line with strategy and minimise risk from crash reforms
• Provide Activation Gate support and investigate TPM-driven RM change requests to protect existing materials
• Horizon scan via manufacturer/distributor relationships to map RM risks and plan regulatory impacts with suppliers and regulatory team
• Support Packaging Procurement Category Manager on plastic commodity cost trends
• Ensure sustainable and competitive sourcing solutions for NPD with minimum 3-year lifecycle from RM supplier/distributor perspective
• Define and manage VAVE pipeline for key raw materials in coordination with Regulatory and Product teams
• Act as key commercial relationship holder (SRM), assess supplier performance, and hold suppliers accountable
• Redefine onboarding processes for directed buys ensuring regulatory and ESG compliance
• Lead contract negotiations with new and existing suppliers in collaboration with Legal and internal stakeholders
• Develop and implement comprehensive category strategy including market analysis, supplier evaluation, and gap/risk mitigation
• Proactively identify cost-saving opportunities, monitor market indices and commodity pricing trends
• Support operations as first point of escalation after TPM supply chain, quality and NPD for quality and cost claims/issues
• Drive sustainable sourcing initiatives and stay updated on import/export tariffs and industry regulations
• Collaborate cross-functionally with Marketing, NPD, Pack Development, ESG, Quality, Regulatory, Supply Chain, Legal, Finance and Tax
• Work with PUIG teams to identify and implement sourcing synergies, joint MSAs and business reviews

Category Manager – Direct Materials, Raw Materials & Actives

Public Relations

• Develop and implement comprehensive PR strategies to achieve brand goals, including brand awareness, reputation management, and sales targets
• Promote and respect core brand values and collaborate with global and local departments and partners to deliver integrated campaigns
• Work closely with marketing to devise and deliver record-breaking launch activity for new launches, products or regions
• Create and manage communication strategies and plans across print, online, broadcast, and social media
• Lead development and execution of launch plans for new products, markets, and campaigns
• Oversee and manage relationships with global PR agencies, ensuring alignment with brand strategy and focus on ROI
• Develop plans for in-person moments, exclusive interviews and celebrity-led initiatives to build brand image
• Analyse press and influencer KPIs, track results, and report PR performance to senior leadership
• Manage, coach and inspire a team of 3 members and multiple agencies to deliver annual plans
• Collaborate with the VIP & Partnerships team to secure long term partnerships, brand purpose-led moments and create local muses in market
• Report directly to the Marketing Director, North EU and work closely with Global PR, EU Marketing and Commercial teams

Head of PR

Machine Learning Engineer

• Partnering with stakeholders to scope problems and identify the right solution
• Designing and implementing agentic systems using RAG, grounding, prompt engineering, and orchestration on a GCP-first stack
• Building and maintaining production ML pipelines and services for non-GenAI use cases (recommender systems, customer segmentation, marketing optimisation)
• Developing APIs and microservices for AI/ML solutions, ensuring security, scalability, and observability
• Implementing CI/CD for ML services, writing infrastructure as code, and monitoring for model/data drift and performance
• Establishing robust guardrails for safe AI usage, including prompt security, practical evaluation frameworks, and privacy compliance
• Driving and evangelizing best practices, reusable templates, and documentation to scale AI/ML delivery
• Collaborating with data engineers, data scientists, front & back-end engineers, product managers, legal & infosec colleagues to deliver end-to-end solutions

AI/ML Engineer

Account Manager

• Proactively grow and manage the Charlotte Tilbury commercial Affiliate Ambassador programmes, Magic Beauty Stars – crafting new opportunities, whilst leveraging existing. All within set KPI, objectives and against budget
• Owning the ‘always on’ of Magic Beauty Stars recruitment, incentive & rewards plan - inclusive of owning supplier relationships and SaaS platforms, while having the technical ability and in practice know-how of Affiliate network SaaS platforms
• Drive ambassador recruitment growth 2X
• Drive ambassador Revenue growth 3X
• Establishing and maintaining strong relationships with Magic Beauty Stars stakeholders, both internal and external to the business
• Researching and outlining new potential partners, platforms, or direct relationships with the aim to grow and diversify the brand's ambassador programme, Magic Beauty Stars
• Working with manager to consistently review and improve the Ambassador programme inclusive of, but not limited to providing feedback on SaaS platform roadmap
• Review and approve Magic Beauty Stars content on a weekly basis
• Complete Magic Beauty Stars commission reporting on a monthly basis
• Provide ad hoc daily, weekly and monthly product seeding and gifting to Magic Beauty Star ambassadors
• Shape strategies across regional markets (UK, US, APAC, EU), working to deliver customer growth, brand exposure and Revenue in market via Influencer partners, such as LTK RewardStyle, Metapic and ShopMy - driving strong CVR
• Oversee and manage partner deliverables ahead of ‘go live’ activity, always considering industry and ASA compliance guidelines
• Manage campaigns from creating briefs to post-campaign analysis, making sure talent casting, briefs, content etc all ladder up to a cohesive, aligned Traffic and Revenue driving campaign
• Commercial knowledge and in-job expertise of engaging and cultivating hard KPI performance from Ambassador and Influencer communities (Traffic, Revenue, AOV, CVR, ROAS, CPO), inclusive of setting up commission rates and Affiliate networks
• Analysis of campaigns, reporting ROI results & devising strategies to optimise or replicate campaigns
• Monitoring, analysing results and crafting reports of all campaigns, including daily, weekly and monthly reports
• Provide regular, actionable recommendations to ensure maximum Revenue and Traffic
• Partner with relevant internal and external colleagues, such as the Data Analytics, Brand Influencer and Trade teams, to test and refine acquisition and retention strategies
• Maintain high level of knowledge across the industry, as well as Affiliate, Influencer & Ambassador networks, tools and software
• Understanding and knowledge of how to drive Traffic and Conversion from Social channels, Instagram, YouTube, TikTok, and Pinterest to CharlotteTilbury.com, across global regions
• Support with budget management on a weekly, monthly, and quarterly basis.
• Report and present to Senior colleagues on campaign performance, as well as pitching new ideas.
• Share content across the wider marketing team, providing social and CRM teams with engaging and on-brand content.
• Gifting - sending influencers ambassadors products as part of paid campaigns or gifting schemes with Magic Beauty Stars
• Creating briefs for influencers for different, seasonal campaigns.
• Ad hoc responsibilities such as creating contracts, raising POs, and invoicing

Affiliate and Partnerships Specialist, Influencers

• Establish and maintain relationships at all levels within designated accounts, including Buying/Trading, Merchandising, and Marketing.
• Conduct commercial negotiations on terms, pricing, distribution, space and location, in-store availability, and support with Buying and Merchandising.
• Understand retail context, category and individual store performance to identify retail opportunities and strategic needs.
• Own all net sales forecasting for defined retailers, meeting financial deadlines and budget submissions, flagging risks and opportunities.
• Deliver strategic plans to maintain and drive #1 ranking across the estate.
• Ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management, in collaboration with Supply Chain and Demand Planning.
• Support development and performance of National Account Managers, building expertise and relationship management with trade.
• Coach and motivate National Account Managers, support decision making, leading with autonomy and accountability.

Senior National Account Manager

Project Manager

• Manage all internal cross-functional teams during the lifecycle of all brand campaigns and new product launches, integrating brand creative, PR, social content, digital content, digital builds, and events
• Understand marketing channels and functions and ensure teams hit milestones across strategy + creative, planning + tactics, and aligned execution
• Communicate with internal teams about budget, timelines, process and deliverables; schedule project kickoffs, brainstorms, and deliverable reviews
• Develop Scope of Work tasks, timelines, and budgets; manage vendor agreements and contract documents
• Provide mentorship to team members and work closely with in-house creative team and production
• Report on resourcing, budgeting, and revenue realization
• Project execution: manage budgets and actual expenses, track scope changes, manage schedules, and collaborate with creative leads and producers to build holistic budgets and timelines
• Project wrap: consolidate working and final assets on server/Dropbox, ensure contracts are signed, sign off on project expenses with Finance, and complete project wrap documents (completion reports)

• Streamline IT procurement processes to ensure cost-effectiveness and strategic sourcing
• Develop and execute sourcing strategies for IT hardware, software (including Digital Marketing and SaaS), and services
• Maintain a forward-looking IT category plan aligned with business and technology roadmaps
• Identify and implement innovative procurement solutions and drive continuous improvement
• Track and report savings performance (cost avoidance, cost reduction, value-add) against targets and align with finance and budget owners
• Collaborate with IT, Legal, Finance, and other departments to define requirements and priorities
• Support cross-functional initiatives such as Order Management Systems, Legal Management Systems, and Source-to-Contract platforms
• Lead supplier evaluations, negotiations, and contract finalisation
• Manage service levels, performance reviews, and risk mitigation strategies
• Promote ethical sourcing, sustainable procurement practices, and ensure compliance with internal policies and external regulations

IT Category Manager

Chief Marketing Officer

• Charlotte Tilbury Beauty: global beauty brand founded in 2013, operating across 50+ markets and scaling rapidly
• Responsible for developing and delivering marketing campaigns for new product launches across Southern Europe to maximise brand awareness and customer loyalty
• Drive trade execution of the marketing calendar and create/source all marketing support per Global Marketing direction
• Build collaborative relationships with Global Marketing, Sales & Education, Retail Operations, external suppliers and retail partners
• Drive local eventing including coordination of Masterclasses and support store/market launches across the region
• Develop, implement and measure promotional campaigns, special events and tactical opportunities; prepare reports and share results
• Manage budgets and timely/accurate raising of Purchase Orders to deliver activity within agreed budgets
• Provide creative and administrative support to the marketing department and act as point of contact for marketing queries
• Prepare marketing communications, weekly updates and Launch Activation Packs for head office and field teams