Cayuse Holdings

Director

• Develop and execute the overall market strategy for the Pega portfolio, aligning with corporate priorities and growth targets.
• Define differentiated Pega-based offerings, assets, accelerators, and value propositions.
• Monitor industry trends and Pega ecosystem developments to ensure the firm remains at the forefront of innovation.
• Partner with sales and account leadership to drive pipeline development, sales pursuits, proposals, and executive briefings.
• Establish strong relationships with Pega leadership to influence product roadmap alignment and co-selling opportunities.
• Achieve revenue targets, profitability goals, and market expansion objectives.
• Oversee delivery quality and ensure consistent use of methodologies, best practices, and governance standards.
• Serve as executive sponsor for major client engagements, ensuring successful outcomes and long-term partnership growth.
• Guide teams in solution architecture, complex program delivery, and multi-year modernization roadmaps.
• Build and scale a world-class Pega talent community, including recruitment, training, certification, and career development programs.
• Champion knowledge management, reusable assets, and delivery frameworks.
• Foster a collaborative, inclusive, and high-performance culture.
• Manage financial performance, budgets, resource planning, and operational KPIs for the offering.
• Drive continuous improvement across processes, tools, and delivery models.
• Ensure compliance with corporate, regulatory, and client requirements.
• Other duties as assigned.

Senior Managing Director, PEGA Service Line

Data Engineer

• Support the design, development, and operation of an enterprise data integration and analytics environment.
• Translate complex business objectives and analytical needs into technical requirements and data solutions.
• Analyze user requirements, operational procedures, and existing systems to identify opportunities for automation, process improvement, and enhanced data integration.
• Collaborate with stakeholders across multiple business and technical units to define data inputs, data transformation rules, and reporting/visualization outputs.
• Produce detailed technical specifications and documentation describing user needs, system and program functionality, and steps required to develop or modify data integration components and applications.
• Evaluate existing system capabilities, constraints, and schedules to determine the feasibility and optimal approach for requested changes and new development.
• Guide an agile development team through the full project lifecycle.
• Designing and implementing data acquisition pipelines from a variety of data sources and technologies for multiple analytic and reporting use cases.
• Developing complex SQL scripts (including Snowflake SQL) to transform source data into a dimensional model, and creating views and materialized views in relational databases (e.g., Oracle).
• Developing automated ETL/ELT processes using Informatica PowerCenter and/or Informatica Intelligent Cloud Services (IICS) to pull data from external sources and transform it into a dimensional model.
• Collaborating with other members of the Data Engineering team on the design, implementation, and optimization of data models and data flows.
• Verifying and validating SQL scripts, Informatica automation, database views, and related integration components.
• Designing and developing automated verification and validation processes to ensure data quality and integrity.
• Participating fully in agile ceremonies (e.g., sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives).
• Working closely with architects and other engineering team members on implementation designs, data acquisition strategies, and technical solution patterns.
• Developing prototypes and mockups and working directly with business and technical stakeholders to validate requirements and solution approaches.
• Collaborating with team members to investigate, troubleshoot, and resolve technical issues in a timely manner.
• Assisting with the implementation, configuration, and optimization of development tools and environments (e.g., code repositories, CI/CD pipelines, work management tools).
• Producing and maintaining technical specifications, diagrams, data models, process flows, and other documentation required to support DD&I efforts.
• Participating in requirements and design sessions with stakeholders to ensure technical solutions meet business needs.
• Interpreting new and evolving business requirements, assessing their impact on the existing data integration hub, and proposing enhancements and changes to meet these requirements.

Systems Engineer

• The Business Systems Analyst serves as a key liaison between business stakeholders and technical teams to ensure that systems effectively support business objectives and program requirements.
• Analyzing user requirements, operational procedures, and system issues to automate processing and/or improve existing computer systems.
• Assist in the development of project documentation based on requirements and standards.
• Conduct requirements gathering sessions with non-technical SMEs to understand business process needs and program requirements.
• Create and maintain use cases, process flow charts, acceptance criteria, and other documentation needed to support system enhancements.
• Serve as a technical expert responsible for working with both non-technical and technical stakeholders to ensure clear and effective communication throughout the SDLC.
• Ensure that system design, documentation, and implementation comply with Client standards, guidelines, and best practices.
• Perform necessary testing of assigned programs and system changes, including functional, integration, and user acceptance support.
• Facilitate information sharing to ensure knowledge transfer and reduce or eliminate single points of failure for the information system.
• Prepare and maintain documentation illustrating system architecture, workflows, dependencies, and other key components for project deliverables.
• Provide regular status reports on enhancement activities, testing progress, and resolution of issues impacting the system.

Business Systems Analyst

Full-stack Engineer

• Design, code, and modify complex computer programs, components, and scripts using Angular, C#, ASP.NET, and Oracle Database.
• Develop subroutines, triggers, stored procedures, objects, classes, and related artifacts.
• Perform comprehensive unit and integration testing, including generating test data, creating test scripts and execution sequences, and thoroughly examining test results.
• Debug and resolve defects identified during testing and production support.
• Apply current software development methods and techniques, adhering to established programming, documentation, and testing standards to ensure solution quality and maintainability.
• Participate in structured code reviews to validate compliance with development standards, security practices, and system/business requirements.
• Collaborate with trainers, technical support staff, network specialists, and contractor personnel to modify or update existing systems and implement new solutions.
• Identify, investigate, and resolve production problems, including diagnosis, root cause analysis, and remediation of issues impacting performance, reliability, or functionality.
• Develop, test, and implement fixes, enhancements, and configuration changes.
• Support knowledge transfer and training for technical staff and/or end users on new or updated functionality.
• Analyze business and technical requirements for new applications and enhancements to existing systems.
• Translate requirements into technical specifications, data flows, and design artifacts.
• Recommend technical approaches that align with enterprise architecture, standards, and best practices.
• Work as an integral member of a software development team, coordinating efforts with developers, UX designers, business analysts, and systems analysts.
• Assist in the development, maintenance, and version control of systems documentation, including technical specifications, design documents, data dictionaries, deployment guides, and user/operations guides.
• Ensure documentation accurately reflects current system functionality, configurations, and interfaces.
• Support continuous improvement of documentation standards, templates, and practices.
• Communicate effectively with team members to synchronize development tasks, integration points, and release activities.
• Provide regular development status updates, risks, and issues to the team lead, project manager, and other stakeholders.
• Contribute to Agile or Scrum ceremonies (e.g., stand‑ups, sprint planning, reviews, and retrospectives) as required. Other duties as assigned

Senior Software Developer

Software Engineer

• Build and maintain Power Apps (Canvas and/or Model-Driven) to support business processes, user workflows, and line-of-business solutions.
• Develop, test, and optimize cloud flows in Power Automate to automate business tasks, approvals, notifications, and system integrations.
• Design and configure Dataverse tables, relationships, business rules, forms, and views to meet application and reporting requirements.
• Integrate Power Platform solutions with Microsoft 365 services such as SharePoint, Teams, Excel, and Outlook, as well as other data sources and connectors.
• Collaborate with business analysts, product owners, and stakeholders to gather and refine requirements and translate them into functional and technical solution designs.
• Troubleshoot issues across the Power Platform stack, perform root-cause analysis, and implement fixes, enhancements, and performance optimizations.
• Create and/or support Power BI reports and dashboards, including basic data modeling, measures, and visualizations to meet business reporting needs.
• Participate in solution packaging and deployments between environments (e.g., dev/test/prod) and support basic ALM activities (e.g., solutions, pipelines, version control).
• Develop and maintain technical documentation, configuration notes, and user guides for developed solutions and integrations.
• Follow established development standards, governance practices, security guidelines, and naming conventions for Power Platform and web applications.
• Communicate project status, risks, technical decisions, and design trade-offs with team members, project managers, and stakeholders.
• Contribute to design discussions, code reviews, and architectural decisions; recommend enhancements based on best practices, platform capabilities, and user feedback.
• Stay current with Microsoft Power Platform features, roadmap, and best practices, and proactively identify opportunities to leverage new capabilities.

Web Application Developer, Mid

Backend Engineer

• Design, develop, test, and manage application development projects in support of enterprise IT infrastructure and services.
• Integrate third‑party components programmatically and introduce new custom capabilities to meet evolving functional and non‑functional requirements.
• Maintain and enhance existing applications by modifying code, improving performance, and refactoring for scalability, reliability, and maintainability.
• Identify, recommend, and implement process improvements; design and develop automation for operations and maintenance tasks to increase efficiency and reduce manual effort.
• Translate functional and technical requirements into robust, scalable software designs under the direction and guidance of lead architects.
• Design and implement solutions for large‑scale data processing, computationally intensive statistical modeling, and advanced analytics workloads.
• Participate in all aspects of the SDLC, including backlog refinement, sprint planning, requirements analysis, design, development, unit and integration testing, deployment, and ongoing quality assurance.
• Conduct and contribute to technical project milestone reviews, code and architecture review sessions, and technical design walkthroughs.
• Assist with effort and resource estimation for development tasks and projects; support planning and tracking of development activities.
• Apply and promote software development best practices, including secure coding standards, code reviews, automated testing, and continuous integration/continuous delivery (CI/CD).
• Prepare and maintain technical documentation (design specifications, interface control documents, deployment guides, and user/operations manuals).
• Collaborate effectively with cross‑functional teams including architects, business analysts, data engineers, testers, and operations staff to deliver high‑quality solutions.
• Mentor and provide knowledge transfer to junior developers and other team members through code reviews, pair programming, and technical presentations.
• Other duties as assigned.

.NET Full Stack Developer, Senior

• Lead the design, development, and modernization of DFPS Enterprise Java web applications, ensuring alignment with established DFPS standards, architectural guidelines, and quality attributes.
• Define and develop high-level design documents and architectural overviews for new and existing components.
• Review and provide expert feedback on low-level design documents, technical specifications, and configuration plans produced by other team members.
• Assess and estimate Level of Effort (LOE) for individual modules, features, and technical tasks; contribute to project planning and scheduling.
• Plan and coordinate technical activities including work breakdown, task assignments, effort estimation, enforcement of coding and design standards, code reviews, build engineering, testing, and release management.
• Track and report on SDLC activity metrics across all disciplines (Requirements, Coding, Unit Testing, Integration Testing, Defects, Usability, and other agreed metrics), ensuring transparency and accountability.
• Work closely with Business Analysis, Project Management (PMO), CTO Office, and Systems Development resources to prioritize assigned work and provide recommendations, options, and alternatives that balance scope, risk, cost, and timeline.
• Facilitate working sessions, technical discussions, and requirements workshops to elicit detailed project requirements and clarify functional and non-functional needs.
• Communicate complex technical concepts, design trade-offs, and solution options clearly and effectively to both technical and non-technical stakeholders, including DFPS leadership.
• Mentor and guide junior and mid-level developers, simplifying complex design elements and ensuring adherence to best practices and timelines.
• Lead and perform full-stack development activities across database, service, web application, and front-end components.
• Design and implement robust, secure, and scalable Java/JEE application components leveraging Spring Framework, Hibernate ORM, and related enterprise technologies.
• Develop and optimize Oracle SQL and PL/SQL components (queries, stored procedures, functions, packages) to support application functionality and performance.
• Design, consume, and integrate SOAP and RESTful web services with existing DFPS applications and external partner systems.
• Define and drive automation requirements from within the development team, including build automation, test automation, security checks, and CI/CD pipelines.
• Support and guide application deployments and configurations in enterprise application servers (e.g., IBM WebSphere, Oracle WebLogic).
• Develop and maintain high-quality technical documentation, including design documents, standards, configuration plans, and operational runbooks.
• Support and enforce development standards for accessibility compliance (WCAG / Section 508) and responsive/mobile-friendly design, in coordination with DFPS policies.
• Work with QA and test automation teams to troubleshoot integrations with test tools (e.g., Selenium, LoadRunner, HP ALM) and to ensure test coverage and defect resolution.
• Leverage static code analysis tools (e.g., SonarQube) to improve code quality, security, and maintainability.
• Implement and support Identity & Access Management capabilities, including Single Sign-On (SSO), OAuth, and JSON Web Tokens (JWT), in alignment with DFPS security requirements.
• Other duties as assigned.

Developer/Programmer Analyst

Project Manager

• Support the Project Manager in overseeing contract performance and day-to-day operations
• Serve as the primary representative responsible for contract work performance
• Oversee and coordinate mortuary affairs, funeral home, and cemetery-related activities
• Ensure compliance with Federal/State requirements and company policies
• Lead, supervise, and evaluate personnel supporting the contract
• Prepare and submit required reports and documentation
• Maintain effective communication with Government stakeholders and subcontractors

• Support enterprise Time and Attendance (T&A) and payroll reporting systems.
• Provide expert-level support and strategic oversight.
• Lead the engineering, implementation, and maintenance of enterprise applications hosted in AWS.
• Serve as the primary SME and liaison for all technical and functional matters related to the GovTA system.
• Interface directly with the GovTA software vendor to address product-related issues.
• Collaborate with other organizational and interagency groups.
• Track and report on program performance, risks, issues, and dependencies.
• Oversee testing, implementation, and deployment activities for new system features.

COTS System Engineer

• Design, develop, and optimize SQL queries, functions, triggers, and stored procedures in PostgreSQL for high-volume enterprise applications.
• Support data modeling activities, ensuring alignment with enterprise architecture, application requirements, and scalability needs.
• Collaborate with application and integration teams to support end-to-end delivery of data-driven solutions, including new features, enhancements, and defect remediation.
• Participate in code reviews, design sessions, and sprint planning as part of an Agile delivery team.
• Analyze complex datasets and data flows to ensure reliability, integrity, and accuracy across systems and interfaces.
• Troubleshoot database issues and provide root cause analysis for performance bottlenecks, data inconsistencies, and integration failures.
• Lead performance tuning initiatives, including indexing strategies, query refactoring, and database optimization techniques.
• Perform execution plan analysis and recommend changes to schema, indexing, or SQL logic to improve performance and scalability.
• Ensure all database objects, code, and processes adhere to agency policies, data governance standards, and applicable security/compliance requirements.
• Contribute to and maintain database development standards, best practices, and documentation.
• Assist in migration, upgrade, and modernization efforts involving PostgreSQL and associated data platforms (e.g., moving from legacy systems, version upgrades, refactoring for cloud).
• Support processes for backup, recovery, and environment management in collaboration with infrastructure and operations teams.
• Other duties as assigned.

Database Developer

Infrastructure Engineer

• Design, implement, and manage cloud infrastructure solutions on Microsoft Azure.
• Provision and configure Azure resources such as virtual machines, storage accounts, and networking components.
• Automate deployment and management processes using tools like Azure DevOps, ARM templates, and PowerShell.
• Monitor and optimize the performance, scalability, and availability of cloud environments.
• Implement security best practices and ensure compliance with industry standards and regulations.
• Collaborate with development and IT operations teams to support application deployment and maintenance.
• Troubleshoot and resolve cloud-related issues and incidents.
• Provide guidance and training teams on Azure services and best practices.
• Stay current with the latest Azure technologies and trends to drive continuous improvement.

Senior Azure Infrastructure Engineer

Security Analyst

• Design, implement, configure, and maintain RSA Archer solutions, with emphasis on: Assessment & Authorization (A&A) Controls Assurance Program Management Issues Management Custom Archer applications System integrations
• Perform detailed business and functional requirements gathering and analysis.
• Translate requirements into: Solution designs Configuration specifications User stories Implementation plans
• Configure and customize Archer applications including: Questionnaires and surveys Forms and data fields Workflows and approvals Calculations and data relationships Access controls and role-based permissions Data feeds and automated imports
• Develop and integrate RESTful and web services to enable API connectivity between Archer and external enterprise systems (e.g., ServiceNow or other ITSM, CMDB, or risk platforms).
• Implement client-side logic, validations, and dynamic behaviors using JavaScript and jQuery within Archer applications.
• Produce and maintain technical documentation covering: System design and configuration Integration specifications Testing plans and results Change requests and deviations Process transformation artifacts Project management documentation using standard templates
• Utilize project management and tracking tools to monitor development progress, deliverables, risks, and milestones.
• Follow established change management, release management, and governance processes for all deployments to production environments.
• Provide troubleshooting, defect resolution, and performance optimization for Archer applications.
• Support end-user adoption through knowledge transfer, training materials, and solution walkthroughs.

Network Security Analyst II – RSA Archer Specialist

Incident Response Analyst

• Serve as a member of the ITSM Service Now Incident Response team as an Analyst supporting the Incident Response Management team
• Support and respond to incidents working with the the Service Desk and Desktop support teams
• Oversee incident documentation, ensuring accuracy within RCA (Root cause analysis) and undertake an immediate effort to restore a failed IT application
• Assist with managing critical events, facilitating triage calls to engage technical support teams, coordinating service restoration activities, and communicating all relevant details to key business and client stakeholders
• Ensuring that our ITIL aligned Incident Management processes are followed so that event management is consistent throughout the organization & the Incident lifecycle
• Documenting all details related to Major Incidents; persons & teams engaged, service restoration activities, associated results, root cause results, preventative action items, for Problem Management

ITSM Incident Response Analyst

Business Analyst

• The Business Analyst will serve as a key liaison between business stakeholders, product owners, and the technical delivery team.
• Responsible for eliciting, analyzing, documenting, and validating business requirements, with a strong focus on Agile methodologies and legacy system modernization.
• Translate business needs into clear, actionable requirements, support product backlog management, and help ensure delivered solutions effectively meet organizational objectives.
• Compile, develop, and complete comprehensive Business Requirements Documents (BRDs) and related artifacts for complex initiatives.
• Use structured techniques (interviews, workshops, document analysis, etc.) to elicit and analyze business functions, processes, and requirements.
• Apply Agile methodologies (e.g., Scrum, Kanban) to analyze and document business functions and requirements throughout the product lifecycle.
• Collaborate with Product Owners to build, refine, and support the management and prioritization of the product backlog.
• Create well-structured user stories and acceptance criteria based on stakeholder requirements; capture technical requirements as needed.
• Consult with management, subject matter experts, and end users to identify, define, and document business functions, needs and objectives, operational procedures, pain points, and input/output requirements.
• Facilitate working sessions, requirement workshops, and design discussions to drive alignment and decision-making.
• Analyze the integration of business functions with existing and proposed technology solutions to ensure alignment with business objectives and constraints.
• Perform and/or facilitate business and technical analysis in support of project design, development, and implementation activities for a team of application programmers.
• Actively participate in all required team meetings and Agile ceremonies, including daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives.
• Provide ongoing clarification of requirements, support sprint activities, and contribute to continuous improvement of team processes.

Support Engineer

• Delivers daily on-site and/or remote support for end users, including workstations, peripherals, mobile devices, and standard enterprise applications
• Installs, configures, and maintains IT equipment (PCs, laptops, printers, VoIP phones, conference room systems) in accordance with approved standards and security policies
• Supports operating systems (e.g., Windows 10) and common enterprise software (e.g., Microsoft Office), including patching and configuration changes under change control
• Performs advanced diagnostics and root cause analysis, implementing long-term corrective actions to reduce repeat incidents
• Manages tickets in the IT service management (ITSM) tool, ensuring accurate logging, prioritization, documentation, and timely closure
• Maintains accurate asset and configuration records, supporting inventory, lifecycle tracking, and preparation of equipment for transfer or disposal
• Participates in IT projects and deployments (e.g., hardware refreshes, OS/application rollouts), including imaging, staging, testing, and cutover support
• Adheres to and promotes IT security, privacy, and safety policies, supporting audits and compliance requirements as needed
• Other duties as assigned.