Catena

Customer Support

• Work Arrangement: Fully remote
• Job Type: Full-time
• Work Schedule: 40 hrs/week, Monday–Friday, 8:00 AM – 5:00 PM PST
• Locations: Remote, open to LATAM candidates
• About Pearl Talent: Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.
• Hear why we exist, what we believe in, and who we’re building for: Watch here
• Why Work with Us?: We’re not just another recruiting firm—we focus on placing candidates with exceptional US and EU founders who prioritize the long-term success of their team members. We also provide retention bonuses at 3, 6, 9, and 12 months, as well as community-driven benefits like an annual retreat.
• About The Company: Our client is a clean-tech startup unlocking solar billing for the multifamily housing market. By enabling landlords to sell solar energy directly to tenants, they eliminate the friction in monetizing rooftop solar for tenant-occupied buildings—creating a win-win where property owners earn back their investment and tenants save on energy costs.
• The company is scaling quickly after signing a series of major contracts, and is now seeking its first full-time Customer Service Representative (CSR) to ensure tenant satisfaction and reduce internal load on the operations team. The company culture is lean, impact-driven, and centered on building trust at scale—one conversation at a time.
• Role Overview: We are looking for a bilingual Customer Service Representative (English/Spanish) to serve as the voice of the company for incoming tenant solar billing questions. This person will be the frontline of tenant experience—balancing warmth with clarity and ensuring every interaction is professional, empathetic, and accurate.
• As the company's first dedicated support hire, you’ll play a foundational role in improving SLA performance, handling complex tenant inquiries, and maintaining the trust of both landlord and tenant stakeholders during a period of rapid growth.

Customer Service Representative, Bilingual – English/Spanish

Operations

• Work Arrangement: Fully Remote – Must have overlap with U.S. Eastern Time
• Job Type: Independent Contractor, Full-time
• Work Schedule: Monday–Friday, 9 AM – 5 PM EST
• Location: Remote, open to candidates globally
• Holidays Observed: U.S. Holidays + 14 PTO days
• About Pearl Talent: Connects top global candidates with US/EU startups; offers retention bonuses and retreats
• About the Client: High-growth AI startup transforming U.S. pharmacy operations with an AI Pharmacy Assistant
• Position Overview: Data Operations supporting marketing, internal ops, and sales; manages content, analysis, and invoices
• Marketing & Content Execution: create, edit, and manage blog, social, and website copy with SEO; produce LinkedIn/Instagram content; edit decks and videos
• Sales & Admin Support: manage inbound lead tracking and CRM hygiene; prepare sales decks and pre-call briefs; assist scheduling
• Internal Operations: track and send invoices; follow up on outstanding payments; vendor research and admin tasks; ad hoc research and documentation
• Monitoring & Reporting: monitor databases and dashboards; read and interpret data summaries; participate in SOP drafting and business writing

Healthcare Data Operations

Project Manager

• Work Arrangement: Fully remote
• Work Schedule: Monday – Friday, 7:00 AM – 3:00 PM EST; 12:00 PM - 8:00 PM EST
• Job Type: Independent Contractor, Full-time.
• Salary Range: Based on experience, to be discussed during the interview
• About Pearl Talent: Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.
• Hear why we exist, what we believe in, and who we’re building for: Watch here
• Why Work with Us? We’re not just another recruiting firm—we focus on placing candidates with exceptional US and EU founders who prioritize the long-term success of their team members. We also provide retention bonuses at 3, 6, 9, and 12 months, as well as community-driven benefits like an annual retreat.
• About the Partner Company: They help growing companies build founder-led content engines that fuel business growth. In less than a year, they've partnered with over 120 executives, launching thought leadership programs that have generated over $1M in attributed revenue.
• Role Overview: The Project Manager will drive operational excellence across our content production pipeline, ensuring the efficient delivery of high-quality content to our clients. This role demands exceptional organizational skills, a strong eye for process optimization, and the ability to coordinate effectively across multiple stakeholders. You’ll work closely with Content Leads and writers to streamline workflows and uphold consistent delivery standards.
• Key Responsibilities: Client & Workflow Management (60%), Internal Operations & Special Projects (40%)
• Onboarding Timeline (First 30 Days): Weeks 1–2: Shadow existing PMs, train on Notion, tools, and observe real client workflows. Weeks 3–4: Co-manage accounts under supervision; begin handoff of responsibilities. Exposure to both AM-heavy and PM-heavy shifts to ensure coverage across time zones.

Project Manager - Notion Experience

Chief Operating Officer

• Work Arrangement: Fully remote
• Job Type: Full-time
• Work Schedule: 40 hours per week. Monday to Friday with core hours between 9 AM – 5 PM EST
• Locations: Remote, open to candidates in US and CA
• Join a rocket ship in need for an operational beast to help our execution reach our wild growth.
• Read below to see if you fit the mold to join our rapidly growing company! We’re hyper focus on building the right culture, first principled thinking, taking aggressive bets, and delivering years of individual growth within quarters.
• We’re hiring a COO for Pearl Talent—which places top 1% talent from around the world into operational roles at startups and incredible orgs.
• Pearl bootstrapped our company to millions in revenue and profitability within our first year.
• We’re now on year three with 10x growth in the last calendar year.
• Joining Pearl is for the hungry, relentless, extreme owners, and team over everything individuals.
• We live by our values (below)— if the values do not 100% align with you, do not apply— you will fail here.
• At Pearl, we know that although opportunities aren’t created equal in the world, ambitious talent is. And it’s our mission to give hires from around the world who are sharp and hungry the opportunity to earn far more than they would in their home countries while learning from founders and Entrepreneurs who have raised and made tens of millions to billions.
• Our clients are fast-growing startups and phenomenal US based businesses that have raised over $3B in funding from Sequioa, a16z, Founders Fund, Y Combinator, and other top VC firms.
• I’m a 3x founder and most recently was investing into deep tech companies as COO of a fund in SF: https://www.linkedin.com/in/montyngan/
• My cofounder is a 3x founder as well. Pearl was born out of a 3 year project solving our own hiring needs for our last tech companies.
• This is a completely WFH opportunity, where you’ll come in and help us lead and set the direction of our fast-growing company. We’ll need someone who can work ET hours.
• About the role: We are looking for a COO to help lead and scale our fast-growing company. You will be the operational backbone, driving strategic execution, ensuring we maintain our culture at scale, and making sure every part of Pearl is running at peak performance.
• Metrics Accountable For: - Company revenue growth and profitability targets
- Client retention and satisfaction rates
- Talent placement success and retention rates
- Operational efficiency metrics (time-to-fill, process optimization KPIs)
- Team performance and engagement scores
• Purpose of Your Role: Help our department heads lead their departments with speed, precision, and quick iterations. Remove founders involvement in week to week department work so they can build one year into the future while you guide the day to day.

Backend Engineer

• Train and evaluate ML models using common machine learning frameworks in Python. Examples include TensorFlow, Keras, scikit-learn, or PyTorch.
• Develop and refine NLP pipelines (e.g., tokenization, entity recognition, similarity models).
• Perform fine-tuning and prompt engineering for LLMs (GPT, Claude, etc.).
• Create semantic search and recommendation models using vector embeddings and clustering techniques.
• Conduct experiments, hyperparameter tuning, and performance benchmarking.
• Collaborate with software engineers to integrate models into backend systems.
• Prepare clear documentation, model cards, and evaluation reports

Machine Learning Engineer, Python

SEO Marketing

• Lead Generation and Paid Media
• Manage Google and Meta Ads campaigns for multiple service properties
• Prioritize campaigns with < $25 CPL and 30+ high-quality leads/month
• Launch, test, and scale PPC campaigns using Search, Performance Max, and Meta Lead Ads
• Build and iterate landing pages with Webflow, Replit, and CMS integrations
• SEO and Site Optimization
• Optimize GBP listings, citations, backlinks, and internal linking for local SEO
• Collaborate with AI tools to deploy and QA optimized content
• Standardize SEO best practices across 60+ sites
• Analytics and Attribution
• Clean and unify data across GA4, Tag Manager, and WhatConverts
• Build attribution infrastructure to track form submissions, calls, and ad conversions
• Implement tracking SOPs and scalable dashboards
• AI and Automation
• Use Zapier, Make, and Python scripts to build growth automations
• Automate repetitive tasks like GBP posting, lead scoring, and content deployment
• Contribute to an automation-first playbook for scaling digital properties
• Innovation and Strategy
• Launch Next-Gen AI-powered landing pages and test for viability
• Upsell and optimize existing properties based on lead volume and CPL
• Create SOPs for niche-based SEO and PPC systems

"Growth & Lead Systems Manager"

Customer Success Manager

• Job Type: Full-time (40 hours/week)
• Salary Range: based on experience, with performance-based bonuses.
• Work Schedule: Monday to Friday, ideally 9:00 AM – 6:00 PM EST
• Locations: Remote — candidates must be in EST or have 4+ hours overlap
• About Pearl Talent: Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.
• Hear why we exist, what we believe in, and who we’re building for: Watch here
• Why Work with Us? We’re not just another recruiting firm—we focus on placing candidates with exceptional US and EU founders who prioritize the long-term success of their team members.
• About the Company: The company is a fast-growing, design-driven startup at the intersection of social commerce and mobile tech. Backed by strong early traction, they empower creators to express their personal style through a visually rich, community-first experience. The team moves fast, values clean design and code, and gives every collaborator a visible impact on product direction.
• Role Overview: We’re seeking a Latin America-based high-performing Account Manager / Customer Success Representative to scale the vendor experience and build white-glove relationships with clients. This role is instrumental in owning post-sale success, ensuring long-term client happiness, and identifying growth and referral opportunities across an expanding network of clients and connectors.
• Key Responsibilities: Own and manage post-sale relationships with 20–30 vendor accounts; Build detailed onboarding plans, SOPs, and CRM documentation (HubSpot, Notion, etc.); Conduct structured onboarding and re-onboarding processes that feel personalized and elite; Capture and maintain detailed vendor insights—understanding their needs, tone, and preferences; Act as the internal voice of the vendor, surfacing feedback and performance blockers to product and connector teams; Run regular check-ins, collect NPS, initiate feedback loops, and subtly request referrals; Ensure vendors receive immediate value through prompt matching with active connectors; Track all account data, performance metrics, and interaction notes in HubSpot and internal dashboards; Assist with referral generation or upsell motions as appropriate; Support events and community initiatives (e.g., founder dinners, intro strategy planning); Collaborate with Connector Success teammates to align vendors with ideal connector profiles

(Latin America) Account Manager / Customer Success Representative A040

Full-stack Engineer

• Flutter Full Stack Mobile Engineer role building and maintaining a high-performance mobile app using Flutter and Firebase; implement UI from Figma designs; manage backend services with Firebase; contribute across the full development cycle
• Front-End Development: Own the Flutter mobile app end to end; translate Figma designs into clean, maintainable Dart code; collaborate with product and design teams
• Back-End Development: Manage all Firebase services; optimize database structure and queries; implement secure serverless functions
• Deployment & QA: Maintain a clean codebase with version control, CI/CD pipelines, and testing standards; lead debugging and ensure stable releases to iOS and Android
• Cross-functional Collaboration: Collaborate with product and design stakeholders to align on priorities and technical feasibility

Full Stack Mobile Developer - Flutter & Firebase

Artificial Intelligence

• Role: Patient Engagement Specialist
• Work Arrangement: Fully remote, overlapping EST working hours
• Job Type: Independent Contractor, Full-time
• Work Schedule: Mon to Fri, 9:00 AM – 6:00 PM EST (flexibility to align with patient activity)
• Locations: Remote
• About Pearl Talent: Pearl matches top 1% candidates with US/EU startups; clients backed by OpenAI, a16z, Founders Fund
• About the Company: The company is transforming how physicians engage with patients by offering advanced support across triage, pre-enrollment, patient communications, and clinical expansion
• Role Overview: As a Pre-Enrollment & Patient Engagement Specialist, you’ll be the first voice patients hear setting the tone for their care journey. You’ll guide them through intake, earn their trust, and help them take that first step toward better health. It’s a unique mix of warmth, precision, and proactive coordination.
• Every call you make could change someone’s life.
• Career path: pathway to promotion within 6–12 months to AE, team lead, customer success, or operations roles.
• Training & coaching: Weekly coaching, clear goals, and real-time feedback.
• Core Responsibilities: 1) Engage & Guide New Patients – Reach out via calls, SMS, and email to kickoff the patient onboarding process; 2) Build Trust & Personal Connection – Be a calm, confident voice and explain timelines; 3) Coordinate Smoothly Behind the Scenes – Keep patient info up to date in CRM and health tools.

Patient Engagement Specialist (US Based Health-AI Company)

Paralegal

• Document Management: Create and maintain digital client files, adhering to organizational standards.
• Organize electronic document storage and ensure proper naming and maintenance of files.
• Remove duplicates and outdated templates from client files.
• Client Interaction & Case Management: Gather, organize, and verify client documents for case preparation.
• Communicate with clients to obtain missing information and provide updates on their cases.
• Draft client communications, including approval and congratulatory letters.
• Form Preparation: Draft and complete government forms, questionnaires, and petitions related to immigration cases.
• Assemble exhibit lists and ensure accuracy in document submissions.
• System Updates: Maintain and update client profiles in Salesforce and other database systems.
• Record client communications and update case notes consistently.
• Administrative Support: Submit requests for translation and educational evaluations.
• Coordinate with clients and team members to determine daily and weekly goals.
• Compliance & Organization: Stay updated on immigration law developments and ensure all procedures adhere to current standards.

Paralegal, Imigration Law

• Job Type: Full-time (40 hours/week)
• Salary Range: based on experience.
• Work Schedule: Monday to Friday, ideally 9:00 AM – 6:00 PM EST
• Locations: Remote
• About Pearl Talent: Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.
• Hear why we exist, what we believe in, and who we’re building for: Watch here
• Why Work with Us? We’re not just another recruiting firm—we focus on placing candidates with exceptional US and EU founders who prioritize the long-term success of their team members. We also provide retention bonuses at 3, 6, 9, and 12 months, as well as community-driven benefits like an annual retreat.
• About the Company: Dynamic, fast-growing tech startup operating at the intersection of business wind-down services, compliance, and automation. We’re not a law firm or an accounting firm — but our work often touches legal, tax, and regulatory processes. Our mission is to help business owners navigate these often complex situations with speed, precision, and empathy.
• Role Overview: We’re looking for a Client Success Manager (CSM) who thrives in a fast-paced, operationally complex environment. You’ll work closely with clients and internal teams to manage cases from onboarding to resolution, anticipate needs before they arise, and help us continue to improve our processes and client experience. You’ll liaise with clients, gather and organize documentation, coordinate with accountants, engineers, and other stakeholders, and spot opportunities for operational improvements.
• Key Responsibilities: Client Case Management: Own assigned client cases from onboarding to completion, starting with simpler workflows and scaling up in complexity.
• Client Communication: Provide empathetic, clear, and timely updates, tailored to each client’s situation and tone.
• Documentation & Filing: Collect, review, and track all necessary forms and documents, ensuring accuracy and completeness.
• Stakeholder Coordination: Communicate with internal teams, accountants, and other partners to keep cases moving forward.
• Pattern Recognition: Identify recurring client situations and proactively address potential roadblocks based on past cases.
• Operational Improvements: Suggest and help implement process improvements that reduce turnaround time and increase accuracy.
• Product Feedback: Work with our engineering team to test new features, flag issues, and suggest enhancements to our proprietary platform.

Client Success Manager (US- Based Legal-Adjacent Tech Startup)

Supply Chain

• Role Overview — We’re hiring a Fulfillment & Logistics Coordinator to keep our growing operations running smoothly. In this role, you’ll be at the center of their supply chain — making sure products get from our fulfillment centers to customers, retail partners, and distributors quickly, accurately, and cost-effectively. You’ll manage outbound orders, freight logistics, and 3PL partnerships while keeping compliance, timelines, and customer expectations top of mind. This is a hands-on role perfect for someone who thrives on problem-solving, organization, and finding smarter, faster ways to get things done.
• Fulfillment & Freight Execution: Manage all Sales Orders (SOs) from receipt to delivery across DTC, wholesale, Amazon, and broker channels.
• Oversee day-to-day domestic outbound freight coordination and shipping workflows.
• Troubleshoot real-time shipping and fulfillment issues with carriers, 3PLs, and partners.
• Ensure OTIF (On-Time, In-Full) compliance for all outbound shipments.
• Maintain accurate inventory movement records and reconcile discrepancies.
• Ensure packaging, labeling, and routing compliance for key retailers and distributors.
• Fulfillment & Vendor Relationships: Serve as day-to-day contact for fulfillment and warehouse partners.
• Manage and build strong relationships with freight forwarders and carriers, ensuring SLA adherence.
• Track, evaluate, and improve 3PL KPIs and performance.
• Develop and maintain SOPs to scale outbound fulfillment and 3PL workflows.
• Cost Tracking & Optimization: Own freight cost tracking, reporting, and optimization strategy.
• Report on freight KPIs and performance metrics regularly.
• Audit carrier and fulfillment invoices and resolve discrepancies.
• Cross-Functional Collaboration & Special Projects: Partner with sales, distributors, and retailers to meet requirements and timelines.
• Resolve shipping issues and escalations quickly.
• Support product and operations teams with compliance checks, new items, and systems updates.
• Forecast shipping needs for new product launches and retail campaigns.
• Own fulfillment technology platforms and ensure smooth functionality.
• Support operations team with special projects and cross-functional initiatives.

Supply Chain Coordinator (US-Based Snack Brand)

• Job Type: Full-time (40 hours/week)
• Salary Range: based on experience.
• Work Schedule: Monday to Friday, ideally 9:00 AM – 6:00 PM EST
• Locations: Remote
• Pearl Talent works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.
• Hear why we exist, what we believe in, and who we’re building for: Watch here
• Why Work with Us? We’re not just another recruiting firm—we focus on placing candidates with exceptional US and EU founders who prioritize the long-term success of their team members. We also provide retention bonuses at 3, 6, 9, and 12 months, as well as community-driven benefits like an annual retreat.
• About the Company: Dynamic, fast-growing tech startup operating at the intersection of business wind-down services, compliance, and automation. We’re not a law firm or an accounting firm — but our work often touches legal, tax, and regulatory processes. Our mission is to help business owners navigate these often complex situations with speed, precision, and empathy.
• Role Overview: We’re looking for a Client Success Manager (CSM) who thrives in a fast-paced, operationally complex environment. You’ll work closely with clients and internal teams to manage cases from onboarding to resolution, anticipate needs before they arise, and help us continue to improve our processes and client experience. You’ll liaise with clients, gather and organize documentation, coordinate with accountants, engineers, and other stakeholders, and spot opportunities for operational improvements.
• This is not a “sit back and wait” role, we need someone proactive, curious, and willing to get their hands dirty. You’ll help us refine our SOPs, contribute to product feedback, and embrace our evolving tech tools as we automate more of our processes.
• Key Responsibilities: Client Case Management; Client Communication; Documentation & Filing; Stakeholder Coordination; Pattern Recognition; Operational Improvements; Product Feedback