Cars Commerce

Account Executive

• Own and grow a book of dealer accounts, selling across the full Cars Commerce suite: Cars.com marketplace, Dealer Inspire digital retailing and websites, Accu-Trade, and digital media solutions
• Lead discovery conversations at the dealer principal, GM, and marketing director level to understand each dealer’s operational and growth challenges
• Build tailored, multi-solution proposals that tie Cars Commerce products to measurable dealer outcomes (leads, inventory turn, digital retailing performance, trade acquisition efficiency)
• Manage complex, multi-stakeholder sales cycles from initial engagement through close and expansion
• Develop and execute account plans across your territory to maximize penetration and revenue per rooftop
• Identify whitespace — dealers not yet leveraging the full platform — and create pathways to deeper adoption
• Partner with Customer Success and Dealer Success Managers to ensure seamless onboarding and expansion post-sale
• Stay current on automotive retail trends, OEM programs, inventory market conditions, and competitive landscape to advise dealers as a credible industry consultant
• Serve as a trusted advisor to dealer groups and multi-rooftop accounts, building long-term relationships that insulate against competitive pressure
• Maintain rigorous pipeline, forecasting, and activity data in Salesforce — daily updates, accurate stage management, and 3–5x pipeline coverage
• Operate within a structured sales methodology (Sandler, Challenger, SPIN, MEDDIC, or equivalent) and be able to articulate how you apply it
• Provide field-level market intelligence to product, marketing, and leadership teams
• Travel regularly within your territory; this is a road-warrior role with frequent in-person dealer visits expected

Senior Account Executive

Agent

• Achieving and exceeding the VBDC’s objectives with respect to customer service standards, sales objectives, call duration and other objectives.
• Demonstrate professionalism at all times: on the phone and in emails.
• Perform other duties assigned by the immediate supervisor.

VBDC Agent

• Act as point of contact for existing customers, focusing on ongoing customer success, retention, and growth.
• Sell products and/or services to existing customers via telephone and Internet (e.g., chat, email, video conferencing, etc.).
• Responsible for maintaining relationships with accounts by working with customers within assigned territory, defined by geographic area, industry, or product/service segment.
• Respond to client inquiries and offer guidance on appropriate products and services.
• Execute sales strategy, pull reports and key information.
• Provide insight to customers, identify and close upsell opportunities.
• Demonstrate expertise of retention and sales techniques and company product/service offerings.

Inside Account Executive

SEO Marketing

• Lead a small team of SEOs to provide exceptional SEO services for assigned clients, under the supervision of the Supervisor
• Inform and collaborate with Supervisor on team deliverables and performance metrics
• Assign tasks/responsibilities to team members
• Proactively monitor organic KPIs, perform analysis and deep dives of KPIs/issues, and translate findings into actionable SEO strategies and reporting
• Create monthly reporting for clients that explain the strategy, reasoning, and impact
• Communicate directly with clients; serve as a point of escalation for clients
• Mentor other SEOs to help improve their skill and knowledge
• Work with clients to understand their needs and goals, and create SEO strategies to support them
• Assist with other SEO task work as needed

SEO Specialist – III

Backend Engineer

• Analyze the needs of internal clients and translate them into technical solutions
• Design, develop and maintain software using a LAMP stack
• Build and maintain APIs, integrations and internal tools
• Use AI-assisted development tools such as Claude.ai to improve productivity, debugging, documentation and test coverage
• Review, validate and secure AI-generated code before it is used
• Design and develop in accordance with established best practices, coding standards and security guidelines

Senior PHP Developer

Account Manager

• Provide leverage to Field AEs and Sr. AEs by owning defined components of account management
• Improve portfolio coverage, responsiveness, and operational rigor across assigned accounts
• Build a strong internal bench of future Account Executives grounded in the DRIVE framework
• Create structured succession for revenue-producing roles
• Support AEs and Sr. AEs in executing strategic account plans
• Monitor account health indicators and flag risks or expansion opportunities
• Identify cross-sell and upsell signals within assigned accounts
• Maintain regular communication with designated client contacts
• Collaborate with internal teams to resolve issues and advance opportunities
• Participate in structured development plans defined by the Director, Field Sales benchmarked against the DRIVE competency model.

• Support AEs and Sr. AEs in executing strategic account plans
• Prepare materials and analysis for business reviews, renewals, and growth discussions
• Monitor account health indicators and flag risks or expansion opportunities
• Maintain disciplined pipeline tracking, CRM hygiene, and forecast preparation — daily updates, accurate records, no exceptions
• Identify cross-sell and upsell signals within assigned accounts
• Conduct preliminary discovery conversations as appropriate, building toward full consultative selling skills
• Partner with Solutions Consultants and internal teams to prepare for client engagements
• Maintain regular communication with designated client contacts
• Develop consultative selling skills by shadowing senior AE and Sales Director client conversations

• Provide leverage to Field AEs and Sr. AEs by owning defined components of account management
• Improve portfolio coverage, responsiveness, and operational rigor across assigned accounts
• Build a strong internal bench of future Account Executives
• Support AEs and Sr. AEs in executing strategic account plans
• Identify cross-sell and upsell signals within assigned accounts
• Maintain regular communication with designated client contacts
• Partner with internal teams to resolve issues and advance opportunities

• Provide leverage to Field AEs and Sr. AEs by owning defined components of account management
• Improve portfolio coverage, responsiveness, and operational rigor across assigned accounts
• Build a strong internal bench of future Account Executives grounded in the DRIVE framework
• Create structured succession for revenue-producing roles
• Support AEs and Sr. AEs in executing strategic account plans
• Prepare materials and analysis for business reviews, renewals, and growth discussions
• Monitor account health indicators and flag risks or expansion opportunities
• Maintain disciplined pipeline tracking, CRM hygiene, and forecast preparation — daily updates, accurate records, no exceptions
• Coordinate follow-ups, proposals, and documentation related to client requests
• Identify cross-sell and upsell signals within assigned accounts
• Conduct preliminary discovery conversations as appropriate, building toward full consultative selling skills
• Support pricing requests, renewal documentation, and opportunity progression
• Gradually assume responsibility for smaller accounts or transactional renewals
• Maintain regular communication with designated client contacts
• Support execution of Quarterly Business Reviews and performance reporting
• Develop consultative selling skills by shadowing senior AE and Sales Director client conversations
• Build credibility as a trusted, responsive point of contact who takes personal ownership of outcomes
• Partner with Product, Marketing, Enterprise Analytics, Operations, and Customer Care to resolve issues and advance opportunities
• Ensure internal alignment on deliverables, timelines, and client expectations
• Support onboarding, adoption, and renewal processes through disciplined coordination
• Participate in structured development plans defined by the Director, Field Sales benchmarked against the DRIVE competency model
• Demonstrate increasing ownership of account strategy and revenue initiatives over time
• Achieve competency benchmarks required for promotion to Field AE or Sales Director
• Engage actively in deal reviews, role plays, and formal training — bring specific stories, real numbers, and honest self-assessment

Account Manager – Great Lakes/Central

• Support Field Account Executives and Sr. Account Executives in managing and growing an assigned portfolio of accounts
• Prepare materials and analysis for business reviews, renewals, and growth discussions
• Monitor account health indicators and flag risks or expansion opportunities
• Identify cross-sell and upsell signals within assigned accounts
• Gradually assume responsibility for smaller accounts or transactional renewals
• Develop consultative selling skills by shadowing senior AE and Sales Director client conversations

• Act as the primary point of contact for Cars Commerce customers, focusing on ongoing customer success, retention, and growth.
• Sell products and services to existing customers.
• Maintain relationships through regular in-person visits within an assigned geographic territory.
• Respond to client inquiries and recommend appropriate products and services.
• Execute sales strategy, identify and close upsell opportunities.
• Prepare reports and deliver insights that communicate measurable value to customers.
• Demonstrate expertise in Cars Commerce products, services, and the digital automotive marketplace.
• Manage pipeline with discipline — maintain daily Salesforce hygiene, track pipeline coverage ratios, forecast accurately, and apply a structured sales methodology at every stage.
• Travel (primarily driving but occasional flights) at least 75% of the time within the assigned territory for face-to-face customer engagement.
• Partner across selling and servicing roles at Cars Commerce to ensure customers receive maximum value from the Cars Commerce Platform.

Account Executive – South New Jersey

• Support AEs and Sr. AEs in executing strategic account plans
• Prepare materials and analysis for business reviews, renewals, and growth discussions
• Monitor account health indicators and flag risks or expansion opportunities
• Maintain disciplined pipeline tracking, CRM hygiene, and forecast preparation — daily updates, accurate records, no exceptions
• Identify cross-sell and upsell signals within assigned accounts
• Conduct preliminary discovery conversations as appropriate, building toward full consultative selling skills
• Develop consultative selling skills by shadowing senior AE and Sales Director client conversations
• Partner with Product, Marketing, Enterprise Analytics, Operations, and Customer Care to resolve issues and advance opportunities
• Participate in structured development plans defined by the Director, Field Sales benchmarked against the DRIVE competency model

Account Manager – Mid South

• Support AEs and Sr. AEs in executing strategic account plans
• Prepare materials and analysis for business reviews, renewals, and growth discussions
• Monitor account health indicators and flag risks or expansion opportunities
• Maintain disciplined pipeline tracking, CRM hygiene, and forecast preparation
• Identify cross-sell and upsell signals within assigned accounts
• Conduct preliminary discovery conversations as appropriate
• Maintain regular communication with designated client contacts
• Partner with Product, Marketing, Enterprise Analytics, Operations, and Customer Care to resolve issues and advance opportunities
• Participate in structured development plans defined by the Director, Field Sales benchmarked against the DRIVE competency model

• Provide leverage to Field AEs and Sr. AEs by owning defined components of account management
• Improve portfolio coverage, responsiveness, and operational rigor across assigned accounts
• Build a strong internal bench of future Account Executives grounded in the DRIVE framework
• Create structured succession for revenue-producing roles