Capital One

AI Engineer

• Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.
• Oversee the design, development, testing, deployment, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.
• Make high judgment build-vs-buy decisions across a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more.
• Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.
• Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.
• Attract and retain top talent in the AI industry and nurture personal and professional development for your team.
• Foster a culture of learning and staying abreast of the state-of-the-art in AI.

Senior Director, AI Engineering

Administrative Assistant

• Strategic Calendar Management: Prioritizing complex scheduling requests and adjusting to frequent last minute changes.
• Detailed Travel Coordination: Handling travel arrangements and creating timely expense reports.
• Active Team Support: Driving key team activities and events (such as all-hands meetings and social events) to promote a fun and team-oriented work environment.
• Communication & Ambassadorship: Circulating information, answering questions and acting as a team ambassador, fostering strong relationships with other Administrative Assistants and teams.

Senior Administrative Assistant – Administrative Support Assistant III, Personal Loans

• Help build next-generation data and AI-powered products that transform how GEA teams access insights and generate narratives
• Design intuitive, self-service experiences that enable users to explore, query, and synthesize both structured and unstructured data into decision-ready outputs
• Define how Capital One leverages data and technology to understand and communicate its community impact

Senior Associate, Product Manager – Global Enterprise Affairs, Data & AI Platforms

Business Analyst

• Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations
• Perform modeling/analytics to assist new product and pricing strategies for various lending products
• Support direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel
• Help build targeted insights to inform the design and development of new customer experiences
• Support step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior
• Develop hypotheses, test and analyze, lead implementation efforts and develop a monitoring plan
• Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others

Senior Business Analyst

Manager

• Manage the Strategic Intent and Change Management function for the Enterprise Payments Program Management Office
• Collaborate closely with business leaders to develop and track against strategic prioritization and planning frameworks
• Oversee the change management process to ensure operational readiness and to mitigate risk impacts
• Execute planning and prioritization processes for key leaders and stakeholders
• Lead a high performing team of project and process managers
• Drive the execution of resource capacity planning exercises in collaboration with business partners
• Manage large scale change management processes
• Demonstrate strong communication skills
• Manage a large group of stakeholders
• Track organizational priorities against KPIs/OKRs
• Drive complex planning strategies while providing strategic direction
• Own reporting and escalations structure

Enterprise Payments Manager – Strategic Intent & Change Management

Project Manager

• Drive large-scale, complex projects by gathering and synthesizing requirements, and tracking commitments through to delivery
• Design, develop, and manage project documentation, adjusting plans in a dynamic environment to meet changing requirements
• Leverage problem solving and influencing skills to drive stakeholders with differing points of view toward a common goal, establishing program consensus and delivering on intent
• Put organizational structure in place to manage work in a complex environment, providing strategic direction to stakeholders
• Navigate and speak comfortably within the data ecosystem, partner cross-functionally and bridge the gap between technical execution and business strategy
• Identify, monitor, and mitigate program delivery risks, ensuring robust documentation is in place and establishing clear paths for the direct escalation of risks when necessary
• Establish and facilitate clear, standardized communication channels across technical, product, and enterprise stakeholders
• Build relationships and collaborate across a broad set of stakeholders to ensure delivery of commitments

Manager, Project Management – Card Data, Model Ready Data

Data Analyst

• leverage analytic and technical skills to innovate, build, and maintain well-managed data solutions and capabilities to tackle business problems
• Use Open Source/Digital technologies to mine complex, voluminous, and different varieties of data sources and platforms
• Build well-managed data solutions, tools, and capabilities to enable self-service frameworks for data consumers
• Demonstrate ability to explore and quickly grasp new technologies to progress varied initiatives
• Partner with the business to provide consultancy and translate the business needs to design and develop tools, techniques, metrics, and dashboards for insights and data visualization
• Drive analysis that provides meaningful insights on business strategies
• Drive an understanding and adherence to the principles of data quality management including metadata, lineage, and business definitions
• Work collaboratively with appropriate Tech teams to manage security mechanisms and data access governance
• Build and execute tools to monitor and report on data quality

Senior Data Analyst – Enterprise Risk

Operations

• Onboard inventory suppliers in accordance with Capital One Travel policies and best practices
• Follow-up with suppliers on outstanding onboarding tasks
• Validate financial information with suppliers
• Ensure supplier inventory invoices are ingested and properly routed for approval in the Coupa system
• Liaise with internal stakeholders to ensure timely approvals of supplier invoices
• Assist with research around discrepancies
• Review supplier list to ensure invoices are received and follow-up with suppliers to submit invoices
• Create accurate and timely payment batches for approval for check runs
• Monitor all payments inboxes and respond to all internal & external questions
• Produce comprehensive and real-time risk reporting and monitoring, including payment health metrics
• Manage risks of incorrect payments by ensuring team processes are governed by enhanced controls that meet updated payment standards
• Support risk management activities over enhanced control environment
• Coordinate with Capital One Travel Risk Management, Finance Risk Management and other risk offices on best payment practices across Enterprise
• Partner with Finance, Operations, Product, and Business teams to streamline processes and resolve issues impacting payments processing
• Reduce operational exceptions and drive efficiencies via automation and elimination of manual touchpoints
• Assist with ad-hoc projects as necessary
• Proactively identify, investigate, and drive solutions for process and control enhancements

Senior Analyst, Payments Operations

• Validate inventory supplier invoice accuracy using the VIP invoice validation tool.
• Troubleshoot any discrepancies discovered during invoice validation and connect with the proper teams to resolve issues.
• Work with leadership to create and maintain a dispute process for inventory supplier invoices.
• Understand contractual terms of suppliers and the dispute processes outlined in supplier contracts.
• Create detailed invoice dispute packages and communicate with suppliers to quickly resolve disputes.
• Serve as a payment processing backup to the Senior Associate.
• Understand and review our financial reconciliation data and reporting processes.
• Support risk management activities over enhanced control environment, including procedures maintenance, control testing, and process-level assessments.
• Coordinate with Capital One Travel Risk Management, Finance Risk Management and other risk offices on best revenue practices across Enterprise.
• Partner with Finance, Operations, Product, and Business teams to streamline processes and resolve issues impacting supplier payments.
• Reduce operational exceptions and drive efficiencies via automation, elimination, and transfer of processes away from manual touchpoints.
• Lead ad-hoc projects as necessary, such as developing and leading new Finance-managed services or other initiatives.
• Proactively and independently identify, investigate, and drive solutions for process, data quality inefficiencies and control enhancements.

Principal Analyst, Payment Operations

Backend Engineer

• Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company
• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community, and from time to time, be asked to code or evaluate code
• Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment
• Utilize programming languages like Java, Python, SQL, Node, Go, and Scala, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services

Lead Software Engineer, Python, Scala, Spark, AWS

Senior Lead Software Engineer, Python, Scala, Spark, AWS

Data Scientist

• Partner with a cross-functional team of data scientists, software engineers, and product managers to deliver a product customers love
• Leverage a broad stack of technologies — Python, Conda, AWS, H2O, Spark, and more — to reveal the insights hidden within huge volumes of numeric and textual data
• Build machine learning models through all phases of development, from design through training, evaluation, validation, and implementation
• Flex your interpersonal skills to translate the complexity of your work into tangible business goals

Manager, Data Scientist – Model Risk Office

Risk

• Support development and execution of the NPRM testing and monitoring strategy
• Perform testing & monitoring of the first line network participant risk management including detailed data analysis to identify risks, problem areas, and development/completion of remediation plans
• Help serve as subject matter expert to Business Risk Office (BRO) and Independent Risk Management (IRM) functions in the assessment of operational risk
• Effectively challenges and is a thought leader in providing guidance to implementing Network Participant risk management practices
• Supports management and ownership of related policies and/or standards with regard to the Network Participant Risk Oversight Program
• Executes challenge activities to provide elevated areas of suspected risk and to gain assurance that risk-taking groups are appropriately representing their control environments
• Ensure results of challenge activities are properly documented and communicated, and perform and support detailed validation data analysis to include trending, problem identification, and development/completion of remediation plans
• Consults on Issue/Event analysis and reporting functions to observe trends and provide insights on changes to the Network Participant risk environment
• Collaborates effectively with stakeholders across multiple organizations to achieve objectives
• Demonstrates problem-solving and analysis skills with attention to detail
• Balances multiple priorities to help drive business value and support team objectives

Risk Manager – Network Participant Risk Oversight, Testing & Monitoring

• As a Senior Business Analyst at Capital One, you will apply your strategic and analytical skills to major company challenges.
• You will team with world-class professionals to develop and test strategies that ultimately impact the bottom line.
• Drive innovation by leveraging models and AI tools, including Gemini, to uncover deeper insights, develop new strategies, and ensure our business is positioned for profitable growth
• Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations
• Perform modeling/analytics to assist new product and pricing strategies for various deposit products
• Support direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel.
• Help build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go to market strategies
• Support step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis
• Involve problem frame-works, develop hypotheses, test and analyze, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan
• Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
• A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytics & risk management
• Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business.
• Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills.

Senior Business Analyst, Commercial Deposit Strategy

• Handle inbound calls related to fraud and disputes
• Communicate effectively with customers to resolve issues
• Exercise good judgment and decision-making skills
• Maintain sufficient reliable private internet connection for remote work