Capital One

AI Engineer

• Partner with engineers, research scientists, technical program managers, and product managers to deliver AI-powered products
• Design, develop, test, deploy, and support AI software components
• Work on foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability
• Leverage open-source and SaaS AI technologies including AWS Ultraclusters, Hugging Face, VectorDBs, NeMo Guardrails, and PyTorch
• Invent and introduce state-of-the-art LLM optimization techniques
• Improve scalability, cost, latency, and throughput of large-scale production AI systems
• Contribute to the technical vision and long-term roadmap of foundational AI systems at Capital One

Senior Lead AI Engineer, AI Foundations, VLM Customization

Business Analyst

• Lead, coach and develop a team of recruiters and Recruiting Leads responsible for identifying and hiring top Business Analyst talent
• Partner with the BA Recruiting Leader and BA Recruiting Leads to translate recruiting priorities and strategies into execution
• Support overall recruiting season management, including planning through execution, monitoring progress against goals, identifying risks and opportunities, coordinating across teams, and addressing emerging needs
• Build and maintain relationships with internal HR partners, Students & Grads teams, business stakeholders, and external partners as needed
• Provide consultation, share recruiting insights, and ensure strong connectivity across partners
• Contribute to recruiting strategy through innovative ideas, market insights, and recruiting practices
• Leverage recruiting data, trends, and insights to understand performance and inform recommendations
• Support executive-level reporting and communication as needed
• Guide and coach the team in sourcing and recruiting strategies and candidate management from initial engagement through offer acceptance
• Collaborate on forecasting, selection logistics, interviewer engagement, and interview readiness
• Stay abreast of early talent trends and innovative recruiting practices to improve recruiting effectiveness and candidate experience
• Leverage Workday and other recruiting technologies

Business Analyst Recruiting Manager – S&G

• Partner with engineers, research scientists, technical program managers, and product managers to deliver AI-powered products
• Design, develop, test, deploy, and support AI software components including foundation model training, LLM inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability
• Leverage Open Source and SaaS AI technologies including AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, and PyTorch
• Invent and introduce state-of-the-art LLM optimization techniques to improve scalability, cost, latency, and throughput of production AI systems
• Contribute to the technical vision and long-term roadmap of foundational AI systems at Capital One

Senior Lead AI Engineer – Gen AI Platform Services, Agentic AI, Guardrails, Evaluation

• Partner with engineers, research scientists, technical program managers, and product managers to deliver AI-powered products
• Oversee design, development, testing, deployment, and support of AI software components, including foundation model training, LLM inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability
• Make build-vs-buy decisions across open-source and SaaS AI technologies
• Invent and introduce LLM optimization techniques to improve scalability, cost, latency, and throughput of production AI systems
• Contribute to the technical vision and long-term roadmap of foundational AI systems
• Attract and retain AI talent and nurture the personal and professional development of the team
• Foster a culture of learning and staying abreast of the state of the art in AI

Senior Manager, AI Engineer – Gen AI Platform Services, Agentic AI, Guardrails, Evaluation

Full-stack Engineer

• Lead, manage and grow multiple teams of product-focused software engineers
• Mentor and guide the professional and technical development of engineers
• Work with product managers to understand desired application capabilities and testing scenarios
• Continuously improve software engineering practices
• Design, develop, test, implement, and support technical solutions across full-stack development tools and technologies
• Lead the craftsmanship, availability, resilience, and scalability of solutions
• Stay current with technology trends, experiment with and learn new technologies, and participate in internal and external technology communities
• Encourage innovation, cutting-edge technology adoption, inclusion, teamwork, self-organization, and diversity
• Improve the velocity of the team and other teams
• Lead deployment of new and existing applications into AWS environments
• Break monolithic applications into microservice architectures and build new microservices

Director, Software Engineer

Project Manager

• Lead, coach, and develop a high-performing team
• Own and operate end-to-end processes; identify failure modes; maintain controls for compliance and risk reduction
• Partner with stakeholders across Risk, Product, Tech, and Data to align requirements and influence project outcomes
• Identify and automate repetitive processes and implement strategic changes for efficiency and operational excellence
• Monitor process health, resolve complaints and risk events, and incorporate audit/testing outcomes into continuous improvement
• Translate high-level intent into resilient, pragmatic implementation plans while managing the team and well-managed agenda
• Transform the “Well Managed” control suite to make it more automated, effective, and resilient
• Provide L2 Process oversight for core platforms supporting marketing, credit line management, and balance transfer programs

Senior Manager, Project Management – Customer Service Platforms

• Provide L2 Process oversight for core platforms supporting marketing, credit line management, and balance transfer programs
• Help transform the Well Managed control suite to make it more automated, effective, and resilient
• Solve complex problems, influence product design, and consult on new initiatives
• Translate high-level intent into pragmatic requirements and implementation plans
• Own, operate, and document end-to-end processes
• Identify failure modes and develop or maintain controls for compliance and risk reduction
• Build stakeholder relationships across Risk, Product, Tech, and Data to drive transparency, buy-in, and outcomes
• Drive process improvements and automation using emerging technology
• Lead resolution of complaints and risk events
• Monitor process health through metrics and operational resilience practices
• Ensure testing outcomes and observations are incorporated into operational resilience and continuous improvement cycles
• Serve as leader and subject matter expert for well-managed delivery execution

Manager, Project Management – Customer Service Platforms

Client Partner

• Partner with key external stakeholders, including C-suite contacts, to grow and cultivate Capital One Ad Solutions
• Integrate Capital One Ad Solutions products and services with merchant partners
• Leverage data and analytical methodologies to optimize and grow the book of business
• Teach, support, and train agencies, industry partners, and other stakeholders on Capital One Ad Solutions
• Work with Product, Revenue Management, and other stakeholders to drive the business
• Own a broad portfolio of enterprise relationships
• Create and deliver executive-level decks and materials
• Successfully execute merchant marketing campaigns from start to finish
• Travel onsite for merchant visits and/or industry conferences
• Use analytic platforms, APIs, and proprietary tools

Senior Manager, Client Development Ad Sales

Operations

• Influence, manage, and own process management activities for Shopping, including PLA/PRA assessments, process and control creation and validation, and audit activities
• Lead Shopping’s adherence to email governance, sanctions processes, external data sharing, and script governance
• Lead risk assessments, solve problems to remediate issues, create efficiencies, and reduce risk
• Document risks, results, and issues and work with internal partners on remediation plans
• Partner with Shopping team leads and enterprise partners to ensure clear communication of project requirements
• Serve as point of contact for risk and audit partners
• Provide subject matter expertise on processes when representing the department in projects and meetings
• Advise on risk, process, and data management requirements for new initiatives and Enterprise requests
• Apply inquiry and analysis to make recommendations and decisions
• Question the obvious, explore options, and develop alternatives

Senior Manager, Process Management

Financial Planning and Analysis

• Lead, develop, and support Card Tech Finance associates
• Support specific leaders within the Card Tech organization
• Leverage financial insights to influence strategy, prioritization, and outcomes
• Analyze current financial results, socialize drivers and impact, and provide recommendations
• Act as a strategic advisor to the Tech organization and integrate into supported leadership teams
• Tell the story of financial results and forecasts in the context of business priorities
• Build relationships across the organization to deliver on Card’s agenda
• Communicate analytic insights through clear, high-impact, executive-ready presentations
• Attract, manage, coach, and develop direct reports
• Create connections across the team and organization to drive collaboration
• Own budget and forecast accuracy for areas of responsibility
• Evaluate analytical results and formulate recommendations using sound business judgment
• Analyze and explain key cost drivers and annual financial trajectory
• Provide strategic insights and suggest actions to business and finance partners

Senior Finance Manager, Card Tech

Platform Engineer

• Package, test, and schedule routine patches for business software when vulnerability patch fixes are released
• Review vulnerability management reports and investigate devices with active vulnerabilities to reduce vulnerable endpoints
• Engage with vulnerability management partners to debug false positives and obtain vulnerability information
• Escalate vulnerabilities and patching operations requiring exceptions due to potential user impact
• Assist with business-as-usual packaging requests for new software and software updates
• Research and suggest improvements to endpoint vulnerability management posture and compliance metrics
• Periodically review automation processes to ensure they work as expected and automatically update client software
• Assist with testing and validating new software and agents planned for deployment
• Improve vulnerability observability with telemetry from Mac endpoints to inform decisions and alert on emerging problems
• Support other members of the engineering team with software testing and validation

Lead Mac Platform Engineer

• Establish and automate software reclamation using SAMPro and other tools
• Identify software non-use, communicate reclamation actions, revoke entitlements, and remove software installations
• Perform routine compliance reconciliations to establish Effective License Positions (ELPs) for assigned software vendors
• Analyze entitlement data against active installations to identify compliance gaps, financial exposure, or over-licensing
• Compile technical data, reports, and documentation to support lead SAMs during formal vendor software audits
• Normalize and match raw software discovery data from Jamf, SCCM, Intune, and Aternity
• Resolve discrepancies between discovery feeds, procurement repositories, and user directories
• Maintain software asset record integrity
• Update software catalog entries, publisher names, and SKUs in the SAM repository
• Author and maintain SOPs, process maps, operational guidelines, and end-to-end workflows for software requests, reclamation cycles, and license allocation

Lead Platform Engineer – SAM

• Identify business challenges and opportunities for improvement and make strategic or tactical recommendations using analysis
• Perform modeling and analytics to support internal Compliance product development
• Frame problems, develop hypotheses, test and analyze solutions, assess operational feasibility, lead implementation efforts, and develop monitoring plans
• Use data to empower compliance testing, drive the enterprise complaint program, and improve customer experience
• Partner with senior business and compliance leaders, Technology, Product, Risk Office, Legal, Risk Management, and other colleagues
• Support Compliance organizations through strategic and analytical work
• Ensure products remain innovative, compliant, and customer-centric

Senior Business Analyst – Compliance

Chief of Staff

• Manage key operational workflows and leadership forums
• Build sustainable and scalable solutions addressing associate friction points and improving customer outcomes
• Structure ambiguous problems and independently execute plans to answer high-level questions
• Establish and socialize timelines and workback schedules
• Develop data-driven presentations for senior audiences
• Communicate business value to team members, stakeholders, and partners
• Act as a thought partner and step in for the manager in strategic conversations when necessary
• Use data, logic, and evidence to influence decisions
• Build relationships and collaborate with partners to understand customer needs
• Maintain a responsive service mindset and manage stakeholder expectations
• Collaborate with peers, share best practices, train teammates, and build community
• Support colleagues outside the immediate scope when bandwidth allows

Principal Associate, Chief of Staff – Global Payments Network

General

• Execute high-volume cash transactions, including deposits, withdrawals, and complex negotiable instrument processing
• Maintain accuracy and comply with security, audit, BSA/AML, and federal regulatory standards
• Educate clients on mobile banking, remote deposit capture, and contactless payments
• Identify clients’ personal or business goals and recommend appropriate digital tools or banking solutions
• Greet customers and provide hospitality throughout the branch space
• Balance high-volume operational efficiency with community-focused service
• Support surrounding branches within a 50-mile radius and occasionally assist other regional locations
• Attend required training sessions
• Help customers, teammates, and the community while contributing to professional growth