Capita

Security Engineer

• Identifying and reporting weaknesses in cyber security controls
• Leading Cyber Health Checks and support remediation activity
• Investigating and documenting security incidents in line with policy
• Chairing cyber security working groups (internal/external) and support Change Advisory Boards
• Managing compliance with partner standards and codes of connection
• Contributing to the development and maintenance of cyber security policy
• Maintaining the information security risk register and treatment plans
• Promoting cyber security awareness across teams and accounts
• Conducting internal and second-party audits
• Supporting and maintaining ISO 27001 and Cyber Essentials certification

Information Security Manager

Manager

• oversee the delivery and performance of the members of staff that make up your Capita FM Team
• manage stakeholder relationships, acting as the primary point of contact for clients and partners
• monitor financial performance, budgets, and forecasts to ensure cost efficiency
• contribute to contract reviews, audits, and reporting to maintain compliance and transparency
• identify risks and implement mitigation strategies to protect service continuity
• drive continuous improvement initiatives to enhance operational effectiveness

FM Contract Manager

Business Development Rep

• Identifying opportunities through proactive market scanning and customer insight to support business development plans
• Building awareness and generating leads across schools and trusts using calls, email outreach, Teams and face‑to‑face engagement
• Showcasing CPS products and services to existing education customers, using prepared collateral and support from subject matter experts
• Maintaining up‑to‑date knowledge of CPS products and propositions to effectively position, showcase and demonstrate value, driving upsell and cross‑sell opportunities
• Generating qualified pipeline and progressing opportunities through Salesforce, ensuring accurate forecasting, robust qualification, adherence to sales governance and effective closing of new business
• Nurturing existing client relationships to identify needs, drive upsell and cross‑sell opportunities, and ensure a smooth transition into Business Development, Client Engagement or Account Management teams

Business Development Executive

Analyst

• Analyse Calculation requirements
• Undertake system configuration, data analysis, and testing
• Upload and download system data
• Participate in client meetings and project status calls
• Liaise with clients, third parties and Capita departments
• Support the technical development of our technology platforms through participation in new and/or enhanced developments
• Provide support to the line manager in the effective management of any staff under their direct control
• Support the production of requirements documentation
• Facilitate internal and external system training when required

Senior Implementation Analyst, Configuration

Implementation Specialist

• Gathering and interpreting client requirements and processes, and translating these into system solutions
• Managing system configuration activities and quality
• Delivering calculation automation
• Leading client implementation projects
• Facilitating internal and external system training, and providing appropriate documentation
• Troubleshooting and resolving client queries and issues
• Mentoring and coaching Implementation Analysts
• Conducting system configuration and testing quality control activities
• Supporting technical development of technology platforms through participation in analysis and design, and specification production for new and/or enhanced developments
• Undertaking system configuration and checking
• Undertaking data analysis activities and checking
• Undertaking project management activities including risk and issue identification and mitigation

Information Security Manager

FM Contract Manager

Business Development Executive

Senior Implementation Analyst, Configuration

Implementation Consultant Level 3, Configuration