Business Development Manager

Capita

Business Development Manager developing new business opportunities across public sector for Capita. Collaborating with teams to drive purposeful growth and enhance public services.

Posted 6/3/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

driving year‑on‑year revenue and margin growth across the Public Sector
identifying, qualifying and closing new business opportunities that will enable our growth ambitions as a business
developing compelling win strategies that align to customer needs and our CPS propositions
building relationships with key customer stakeholders across public sector organisations
embedding our technology enabled solutions at the heart of our new business opportunities by working collaboratively with market development, Win Centre and technology teams across Capita
using data, insight and sales tools to manage your pipeline, forecast accurately and inform strategic planning
collaborating across CPS teams to ensure seamless transition of new business into delivery and account management

Requirements

What you’ll need

Essential: experience working with in the Public Services Sector with an experience in and passion for selling Contact Centre, Tech Sales, BPO, and Case Management propositions.
good experience managing a business development or sales pipeline, with a track record of achieving targets
confident engaging with senior stakeholders and building trusted client relationships
commercially astute, able to qualify opportunities and shape tailored solutions
skilled at using insight, research and market intelligence to drive sales decisions
strong understanding of business development best practice - account planning, pipeline discipline, reporting and risk management
Desirable: salesforce experience highly advantageous

Benefits

Comp & perks

Offers a competitive salary + bonus plan, rewarding your success in driving new business and growth
23 days’ holiday (rising to 27) with the opportunity to buy extra leave
The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more
Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
Flexible, home-based working with occasional travel for client and team meetings

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business developmentsales pipeline managementaccount planningrisk managementmarket intelligencesales forecastingBPOCase ManagementTech SalesContact Centre

Soft Skills

relationship buildingstakeholder engagementcommercial acumenstrategic planningcollaborationcommunicationtrust buildinginsight-driven decision makingproblem solvingadaptability