FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Customer Service Advisor – Part-Time
CapitaCustomer Service Advisor providing excellent customer service through various channels in a hybrid setting. Join a team that values business process innovation to connect communities.
About the role
Key responsibilities & impact- Deliver excellent customer service, ensuring the best outcome for each customer
- Handle queries across phone, email, webchat, and social channels
- Identify and support vulnerable customers with care and empathy
- Manage escalations professionally, ensuring accurate logging
Requirements
What you’ll need- Previous customer service experience (social media experience advantageous)
- Excellent communication skills
- Ability to confidently use multiple systems simultaneously
- Strong listening skills and customer empathy
- Self-motivated with ownership of customer issues
Benefits
Comp & perks- 22 days annual leave (pro-rata), plus 2 company days & bank holidays
- Opportunity to buy additional holidays
- Life Assurance (x2 annual salary after qualifying period)
- Access to Capita Pension Scheme
- Employee Assistance Programme
- Discounts on tech, travel, fitness, and more
- Real opportunities for career progression – many of our leaders started as Advisors!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicecommunication skillslistening skillscustomer empathyself-motivatedownership