BT Group

Cloud Engineer

• Design, build and support VMware-based private cloud infrastructure.
• Contribute to High Level and Low Level Designs aligned to BT architecture and engineering standards.
• Support the deployment and lifecycle management of VMware Cloud Foundation environments.
• Operate and optimise compute and storage platforms, including performance, availability and capacity planning.
• Troubleshoot and resolve complex, high-severity infrastructure issues.
• Work closely with network and security teams to integrate compute platforms with NSX and underlay networks.
• Contribute to automation and infrastructure-as-code initiatives to improve consistency and efficiency.
• Produce and maintain technical documentation, diagrams, runbooks and operational procedures.
• Drive standardisation across platforms to ensure operational consistency and reliability.
• Provide technical guidance and support to other engineering teams and stakeholders.
• Undertake additional tasks as required in support of wider Network Cloud objectives.
• On-call support: Participation in an on-call rota (approximately 1 week in every 3), providing out-of-hours cover on a 24x7 basis.

Cloud Engineering Specialist – VMware

Mechanical Engineer

• Design, build and support data centre network infrastructure for private cloud platforms.
• Contribute to High Level and Low Level Designs aligned to BT architecture and network standards.
• Design and operate EVPN/VXLAN network fabrics.
• Support and develop Cisco ACI or equivalent data centre network solutions.
• Integrate underlay networks with VMware NSX overlays and services.
• Troubleshoot and resolve complex, high-severity network issues.
• Support routing, switching and control plane technologies including BGP.
• Contribute to network automation and standardisation initiatives.
• Produce and maintain technical documentation, diagrams and operational procedures.
• Collaborate with compute, security and platform teams to deliver end-to-end solutions.
• Provide technical guidance to engineering teams and stakeholders.
• Undertake additional tasks in support of wider Network Cloud objectives.
• On-call support: Participation in an on-call rota (approximately 1 week in every 3), providing out-of-hours cover on a 24x7 basis. This is an on-call responsibility and does not mean continuous working during that period.

Network Cloud Infrastructure Design Engineer – Network

Solutions Engineer

• Acting as the lead solution architect on major bids, taking ownership of end‑to‑end technical design to meet customer outcomes.
• Applying deep specialist expertise to advise on a range of complex, high‑impact solutions across 5G, IoT, Edge, AI and XR technologies.
• Serving as a trusted technical point of contact for both internal teams and customer stakeholders.
• Providing thought leadership and signing off medium‑scale, high‑profile technical changes across BT’s portfolio.
• Driving sales pipeline with solution sales specialists—using your technology insight to close opportunities and deliver on BT’s commitments.
• Developing, delivering and evolving innovative solutions that integrate 5G private networks with AI, IoT and immersive (XR) technologies.
• Working in challenging technical environments with new or non‑standard components, ensuring alignment with BT strategy and customer objectives.
• Collaborating across BT’s business units and with external suppliers/partners to shape best‑in‑class solutions.
• Managing reporting on risk, solution design and bid status using BT tools.
• Delivering complex, high‑value work that pushes boundaries and delivers measurable customer impact.

Solution Architect – 5G Enabled Solutions

Designer

• Designing optimal service models for complex and non‑standard customer solutions, from requirements definition to pricing and forecasting.
• Leading the service design workstream within bid teams, producing high‑quality proposal documents and aligning third‑party service components.
• Building strong senior‑level customer relationships, providing trusted service‑strategy leadership and influencing operational decisions.
• Negotiating service components such as SLAs and contractual schedules with customers and partners.
• Bringing innovation to service design by applying deep knowledge of BT’s products, services, and industry best practice.
• Collaborating with multiple internal teams—Managed Service, Finance, Legal, Security, Commercial, Service Delivery, Service Management—to shape and agree service models.
• Contributing to continuous improvement by enhancing design methodologies, policies, and processes across the Service Design function.
• Representing Service Design within market units, directly influencing BT’s ability to win and deliver complex new business.

Service Designer – 5G Enabled Solutions

Onboarding Specialist

• Accountable for delivering network connectivity required to onboard tenants onto the Network Cloud platform, enabling secure and reliable consumption of platform services.
• Designs, builds, tests, and validates tenant network connectivity, including firewalling, routing, and inter-site connectivity, in line with Network Cloud standards and architectures.
• Acts as the primary network engineering point of contact during tenant onboarding, working directly with tenants and internal teams to understand and deliver end to end connectivity requirements.
• Provides ongoing technical support to tenants for network connectivity, including changes, enhancements, and issue resolution post-onboarding.
• Works closely with Omninet, 21C, and internal network services to deliver end-to-end connectivity solutions across data centres, cloud platforms, and external networks.
• Integrates network changes into CI/CD pipelines and automated workflows to improve consistency, quality, and speed of connectivity delivery.
• Ensures all network implementations align with security principles, platform controls, and risk management requirements within the Network Cloud environment.
• Produces and maintains network design documentation, onboarding artefacts, and operational handover material to support transition into live operations.
• Supports complex connectivity incidents and escalations, contributing to troubleshooting, root cause analysis, and service improvement actions.
• Engages with internal stakeholders including service management, security, platform, and operations teams to ensure network connectivity is delivered and supported effectively.
• Contributes to the continual improvement of Network Cloud networking standards, onboarding processes, and connectivity patterns.
• Supporting the delivery of new products and service on the platform, following the AIS and ITIL frameworks.

Tenant Onboarding Specialist

Procurement

• Manage purchasing activities across internal projects and external customer requirements, ensuring timely and accurate processing of requests.
• Act as a key point of contact for external customer purchasing queries, providing guidance, updates, and resolution of issues.
• Support wider business unit teams in preparing and reviewing supplier quotes, pricing models, and customer-facing proposals.
• Oversee the receipting process for goods and services, ensuring accurate tracking, timely approvals, and alignment with financial controls.
• Maintain strong relationships with suppliers to ensure service levels, delivery timelines, and quality standards are met.

Purchasing Analyst, Commercial

Manager

• Lead end-to-end delivery of complex, multi-year strategic change programmes from discovery through implementation and benefits realisation, applying learning from trials to in-life operations.
• Define and own programme scope, governance, plans and KPIs, translating strategic objectives into clear workstreams, milestones and success measures.
• Align with stakeholders across the business and wider BT (up to MD and Director level), building trusted relationships and inspiring brilliant outcomes.
• Partner with business architects and project managers to convert high-level goals into detailed designs, roadmaps and executable plans, identifying enablers, risks and roadblocks.
• Lead and develop a high-performing programme team, role-modelling confident decision-making, solving delivery issues at peer level and escalating to senior leadership where required.
• Track performance against KPIs, proactively identify opportunities to improve operations, and recommend process, systems and operating model improvements to senior stakeholders for implementation.

Senior Manager – Programme Delivery

Risk

• Proactively identify, assess, and monitor risks across major contracts, frameworks, and commercial programmes, ensuring alignment with BT’s risk appetite and strategic goals.
• Implement and maintain governance frameworks that ensure compliance with BT’s internal policies, regulatory requirements, and contractual obligations.
• Act as a subject matter expert on BT’s commercial governance policies, including Delegation of Authority (DoA), contract governance, and risk escalation protocols.
• Produce regular risk and governance reports for senior leadership, highlighting emerging risks, control effectiveness, and compliance trends.
• Collaborate with Client Partners, Commercial Operations, Legal, Finance, and Delivery teams to embed governance and risk awareness into day-to-day operations.

Risk and Governance Specialist

Full-stack Engineer

• Define the long-term tooling strategy for automation and related design/engineering workflows
• Own and evolve standards, guidelines, and approval flows that govern automation delivery
• Lead governance for process registration across all LoBs, ensuring every automation is correctly catalogued, approved, and monitored
• Improve identification of reusable components, frameworks, and accelerators
• Build and manage dashboards that provide visibility into licensing, process inventory, utilization, failure trends, automation health, delivery performance and more
• Maintain strong relationships with architecture, delivery leads, product owners, and automation managers across all federated teams

Software Engineer

Infrastructure Engineer

• Undertake routine daily activities and be accountable for system design, build, testing, validation, maintenance, and ongoing support of components within Network Cloud
• Undertake the implementation of new and enhanced technology that aligns to customers’ strategic direction
• Performance Optimization: Identify and address performance bottlenecks in the Linux environment, including system, application, and network components, to ensure optimal system efficiency.
• System Security: Implement and maintain security measures and best practices to protect Linux servers from potential threats, vulnerabilities, and unauthorized access.
• Automation and Configuration Management: Develop and maintain Ansible playbooks and automation scripts to streamline administrative tasks, configuration management, and deployment processes.
• Containerization and Orchestration: Utilise containerisation and Kubernetes for orchestration to manage and scale containerised applications effectively.
• Participate in technology lifecycle planning, including contributing to the development of the technology roadmaps and Platform Health Assessments.
• Deliver the required documentation, knowledge transfer and training to successfully land new solutions into the support organisation.
• Drive the implementation of core and cloud infrastructure security to manage risks and exposure.
• Provide support for platform incidents
• Mentor other Engineering professionals, helping to improve the team’s abilities by acting as a technical resource.
• Continuously develop and share knowledge with the team on emerging trends and changes.

Infrastructure Engineering Specialist

Business Development Rep

• Identifying new business opportunities by shaping and recommending the pipeline based on market trends, industry insights and white space.
• Focusing on early-stage opportunity identification and qualification, with full sales cycle ownership.
• Building and influencing relationships with stakeholders across relevant verticals, including senior manager and C‑suite audiences.
• Designing value propositions and feeding insight to refine messaging for nurture and ABM (Account-Based Marketing) activity.
• Conducting market research and analysis to stay informed about industry trends, competitor behaviour and customer needs.
• Identifying procurement routes and timelines to help shape early positioning.
• Driving stakeholder engagement across regions or verticals to build net‑new relationships—including with well‑known high street brands and multi‑million‑pound organisations.
• Leveraging industry tools such as LinkedIn Sales Navigator, nCino and similar technologies to support effective prospecting and pipeline development.

Business Development Manager

Security Engineer

• Leads the development and implementation of the Cyber Security strategy, developing and maintaining a current road map including new features and subservices required to meet commercial demand as well as changes to the security landscape, the sector and technologies.
• Leads the deployment, integration and configuration of the most complex security solutions and enhancements to existing security solutions in accordance with standard best operating procedures.
• Leads the execution of threat modeling and security assessments, determining security requirements and specifications, and developing security solutions to satisfy design requirements.
• Leads the provision of information and cyber security advice and guidance to key stakeholders across the BT Group including multiple senior stakeholders.
• Leads the creation of policy for the Cyber Security function relating to the compliance, validation and assessment of major information technology systems, developing and providing security and governance reviews.
• Leads the design and implementation of information and cyber security controls and change initiatives across the BT Group.
• Leads the reporting of the status of risk exposure and control maturity against the relevant policies and standards.
• Operates as an SME in cyber security, providing expertise and analysis in the development of the Business Continuity Management Programme and Disaster Recovery Plan.
• Ensures product compliance with applicable security standards, group policies and industry best practices.
• Mentors and coaches experienced professionals to develop current and future team capabilities and ensure performance.
• Leads the implementation of continuous improvement opportunities to improve cyber security processes.

Cyber Security Consultant – AWS

• Executes a range of workstreams in creating end-to-end technical designs
• Ensures business requirements are translated into deliverable solutions
• Captures detailed customer technical requirements
• Helps determine optimum solution design for customers
• Drives consistency in architecture and technical processes
• Undertakes customer migration planning and implementation
• Resolves complex solution and service issues
• Champions and shares knowledge on emerging trends

Customer Solutions Design Specialist

Operations

• Supports the implementation of related people strategies and standard operating procedures to support the achievement of the overall organisational strategic and operational objectives.
• Supports in the delivery of processes and procedures for the organisation and ensures timely and accurate reporting of information.
• Contributes to the implementation of standard operating procedures, aligning people practices with business and operational objectives.
• Assists in the delivery of timely and accurate HR reporting, supporting data integrity and decision-making.
• Undertakes end-to-end processes and systems to best requirements, operational needs and best value.
• Undertakes activities that contribute to the implementation of organisational policies and procedures, ensuring required updates in policy are included, and the mission and strategic vision are clearly communicated.
• Contributes to process improvement initiatives, identifying opportunities to enhance efficiency and consistency in HR operations.
• Contributes to the delivery of specified function personnel record keeping related to matters such as new hires, employee reviews, promotions, transfers and separations. Ensures that personnel records meet all standards of accreditation.
• Collaborates with P and C colleagues and stakeholders, supporting the delivery of people programmes and ensuring smooth execution of operational tasks.
• Maintains awareness of operational trends and tools, contributing to the evolution of HR service delivery.

Learning Operations Professional

Paralegal

• Drafting legal materials related to entities in the region
• Supporting Board personnel changes and business license renewals
• Coordinating with Finance teams for compliance
• Managing legal team's filing systems
• Responding to business queries professionally