Apprentice Sales Guide
BT Group
full-time
Posted on:
Location Type: Office
Location: Doncaster • United Kingdom
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Salary
💰 £21,620 - £25,684 per year
Job Level
About the role
- Chat with customers over the phone, helping them with everything from billing questions to tech support
- Complete a 15-month NVQ Level 2 in Customer Service
- Dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role
Requirements
- You don’t need experience, all you need is a great attitude, a friendly voice, and the willingness to learn
- Ability to listen, solve problems, and build relationships
Benefits
- A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship
- An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months)
- Huge discounts off your Mobile and Broadband packages, starting at £10 a month
- Huge discounts off other tech such as Smart watches, speakers, tv’s, gaming consoles and subscriptions
- Discount codes to give out to friends and family
- Support to carve your own career path
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front
- Online GP: Access to a private GP 24/7 for you and your immediate family
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
great attitudefriendly voicewillingness to learnability to listenproblem-solvingrelationship building
Certifications
NVQ Level 2 in Customer Service