Senior Specialist, Organisation Design
BT Group
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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Job Level
About the role
- Drive and manage complex, outcome‑focused organisation design initiatives across multiple business units or functions, ensuring coherence and alignment across the in‑scope organisation(s).
- Collaborate with business leaders to define organisational visions, design principles and strategic roadmaps.
- Support senior stakeholders and P&C Partners through Operating Model Transformations, including current‑state assessments, defining and designing target operating models, and developing transformation roadmaps (covering structures, ways of working, governance, decision‑making, skills and capabilities).
- Provide organisation design and effectiveness expertise and coaching to senior stakeholders and P&C colleagues, including interventions to address organisational, team or leadership challenges.
- Apply deep specialist knowledge to advise, interpret and guide on organisation design practices, processes and methodologies.
- Apply specialist understanding of Agile practices and methodology within organisation design activity.
- Lead the delivery of specialist organisation design services in partnership with the business, P&C Directors and transformation leaders.
- Act as a subject matter expert, partnering with P&C Partners, other P&C CoEs and business stakeholders, and representing BT with external organisations to apply best practice.
- Lead regular and ad‑hoc reviews of industry standards and best practice to ensure continuous improvement.
- Work collaboratively, adapting your style for different audiences, to deliver impactful results within a global, matrixed organisation.
Requirements
- Develops and implements organisation design solutions that improve effectiveness and ensure alignment with business strategy.
- Designs how the organisation and its resources should be structured to best deliver strategic goals.
- Understands complex systems as interconnected components, recognising how changes in one area influence the whole when solving problems.
- Communicates insights in a compelling, tailored narrative that resonates with different audiences and influences their thinking.
- Applies strong business understanding to inform decision‑making and ensure organisation design solutions support commercial priorities.
- Promotes and embeds agile ways of working within HR practices, encouraging flexibility, prioritisation, continuous improvement and collaboration.
- Actively seeks opportunities to build new and existing skills, demonstrating a commitment to continuous learning and reflection.
- Uses data and insights to make well‑reasoned trade‑offs and provide clear recommendations when faced with competing priorities.
- Harnesses diverse perspectives and inclusive thinking to strengthen teams, processes, policies and organisational outcomes.
- Conducts job research and evaluation to inform role classification, clarity and organisational structure.
- Excellent written and verbal communication skills, with the ability to translate complex data into clear insights for business and People & Culture stakeholders.
- Experience in management consulting or an internal consulting role (preferred but not essential).
- Experience within HR or the People & Culture domain (preferred but not essential).
Benefits
- 15% on target bonus
- Private Health Care
- Car Allowance
- BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
- From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
- Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
- 25 days annual leave (not including bank holidays), increasing with service
- 24/7 private virtual GP appointments for UK colleagues
- 2 weeks carer’s leave
- World-class training and development opportunities
- Option to join BT Shares Saving schemes.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
organisation designoperating model transformationAgile practicesdata analysisrole classificationstrategic roadmapscurrent-state assessmentstarget operating modelsgovernancedecision-making
Soft Skills
collaborationcommunicationproblem-solvinginfluencingcontinuous learningadaptabilitycoachingstakeholder managementteamworkcritical thinking