Branch

DevOps Engineer

• Architect, design, and evolve complex distributed systems to improve reliability, operational efficiency, and performance at scale
• Partner closely with product, security, and data engineering teams to translate business needs into resilient and scalable system designs
• Drive reliability through automation and advanced observability
• Lead and mentor in high stakes situations
• Perform deep infrastructure cost audits
• Own and maintain key distributed data platforms
• Guide teams in defining SLIs/SLOs and operational best practices
• Continuously identify and eliminate bottlenecks
• Champion Infrastructure as Code (IaC) to automate provisioning, configuration, and lifecycle management
• Lead our GitOps and deployment strategy using Argo CD

Senior Site Reliability Engineer

Backend Engineer

• Take ownership of the system architecture to meet future requirements
• Research, create proofs-of-concept (PoCs), and introduce new technologies
• Act as a reliable technical contributor who owns, drives, and solves complex problems independently
• Own the production operation and monitoring of your systems
• Independently lead key technical projects through the full development lifecycle
• Mentor other engineers to accelerate their growth
• Challenge existing processes and identify improvements in development lifecycle and team operations

Senior Software Engineer – Backend

Product Marketing

• As the Product Marketing Specialist, you will be the driving force behind our product and partner go-to-market initiatives.
• Focus on the tactical creation and execution of high-impact marketing assets that fuel product adoption and partner success.
• Translate product features into compelling narratives and visual assets that resonate with our customers and empower our sales teams and partners.
• Collaborate across teams (Sales, Partnerships, Product, and Professional Services) to execute launch plans for new features and products.
• Equip the Sales team with accurate, compelling materials to communicate value propositions and overcome objections.
• Own the Branch presence on partners’ marketplaces.

Product Marketing Specialist

Product Operations

• Develop and maintain clear, consistent internal communications for Product initiatives, leadership updates, and cross-departmental projects
• Draft executive-level messaging, presentations, briefs, and talking points to support strategic initiatives
• Prepare regular reports and presentations on initiative status, highlighting key achievements, challenges, and opportunities for improvement.
• Support the development of comprehensive project plans, including timelines, resource allocation, and deliverables, to guide the successful execution of strategic initiatives.
• Create standardized communication templates, toolkits, and documentation to ensure consistency across the Product organization
• Serve as a communications bridge between Product and internal partners such as Sales, Marketing, Claims, Finance, and the Branch Leadership Team
• Lead and coordinate cross-departmental projects from concept through execution, ensuring timelines, deliverables and accountability are clear
• Establish and maintain project management systems, workflows, and reporting structures
• Facilitate project kickoffs, check-ins, and retrospectives to keep teams aligned and informed
• Track progress, identify risks or bottlenecks, and proactively recommend solutions
• Identify gaps in workflow, communications, or decision-making and propose practical solutions
• Act as a thought partner to Product leadership on organizational effectiveness and change management
• Translate high-level strategy into clear tactics for the Product teams
• Ensure alignment between leadership vision and day-to-day execution across Product teams

Insurance Product Operations Lead

Underwriter

• Leads and develops a high-performing team of Underwriting Operations Specialists, setting clear expectations, fostering accountability, and building a culture of trust and continuous growth.
• Shapes and refines underwriting operational processes, ensuring they are well-documented, scalable, and aligned to Branch’s philosophy, appetite, and practices.
• Partners closely with the Underwriting Practices team to translate strategic direction into operational execution that supports business goals.
• Analyzes workload trends, policy action rates, and operational metrics to identify opportunities for increased efficiency, automation, and capability enhancement—presenting data-backed recommendations to leadership.
• Oversees quality, SLA, and communication standards, proactively addressing performance gaps and implementing corrective actions where needed.
• Drives a culture of continuous improvement, ensuring operational protocols evolve with business needs and industry best practices.
• Manages relationships with third-party service providers, ensuring service levels meet Branch’s underwriting support objectives and representing Branch’s needs in vendor strategy discussions.
• Serves as an escalation point for complex or ambiguous policy scenarios, exercising sound judgment within authority and modeling effective decision-making for the team.
• Balances day-to-day task delivery with intentional talent development, coaching individuals to take on greater scope and impact.
• Partners with Technology, QA, and Data teams to design and approve test strategies that validate functional and financial outcomes of underwriting initiatives.

Underwriting Operations Manager

Product Manager

• Develop and execute a comprehensive Personal Lines Product plan through your Product team that values Product Development and Innovation, and Project & Program Delivery excellence.
• Optimize pricing and product decisions in the local markets to drive profitable growth through competitive analysis and collaboration with our Sales, Pricing, Underwriting, and Claims teams
• Manage the P&L by developing and executing profit and growth focused Product tactics, innovation, prioritization, and direction to the organization.
• Stay abreast of market cycles, trends and future developments in the PL market to guide decisions and strategy development.
• Collaborate with our Data and Finance teams to provide critical and complex business insights and solutions to support the Personal Lines profitability goals.
• Build strong internal processes for effective product management to ensure compliance with state and industry regulatory entities and leverage our exceptionally short speed to market to compete more effectively.
• Ensure the Product function supports short term profit and long term profitable growth by outperforming our competitors and improving our competitive position.
• Contribute as an active member of the Leadership Council and model thought leadership and engagement across the organization.

Senior Director – Head of Insurance Product Management

Sales

• Drive impactful conversations through inbound and outbound calls, creating a seamless and delightful experience.
• Deliver fast, accurate multi-carrier quotes grounded in strong underwriting judgment.
• Move confidently through multiple systems (rater/carrier platforms) with speed, accuracy, and efficiency.
• Manage your pipeline with proactive follow-up and a strong focus on conversion.
• Guide members through coverage choices so they feel informed, protected, and confident.
• Identify bundling opportunities and promote Branch-first solutions when they best fit the member’s needs.
• Represent the Branch brand with professionalism, positivity, and a member-first mindset.

Sales Agent

• Engage with the local commercial real estate community, meeting with brokers, designers, and other influencers in the office furniture purchase decision
• Map the local commercial real estate ecosystem and track progress vs. goals in HubSpot (e.g. number of brokers engaged within target brokerages)
• Run daily outreach across multiple channels (ie phone, email, LinkedIn, direct mail etc)
• Activate a quarterly field calendar (breakfasts, events, showroom tours etc)
• Leverage our Manhattan showroom for client tours
• Co-create broker & A&D kits (one-pagers, case studies) to drive referrals
• Launch and optimize a broker referral program (tiers, talk tracks, incentives, deal registration process)
• Run monthly market pipeline reviews, identifying opportunity areas, risks and action plans
• Co-create thought leadership activities that drive attendance and build relationships

Channel Sales Manager

Sales Development Rep

Sales Development Representative

Marketing

• Develop and own the comprehensive strategic marketing roadmap for your verticals - inclusive of goals, budget management, campaign strategy, execution, and business impact.
• Establish a strong understanding of vertical specific personas and behaviors – articulating Branch’s unique selling points tailored to the target audience and analyzing marketing resources for further optimization.
• Define the "Why Branch" for your specific audience. Create compelling, insight-driven messaging frameworks that differentiates us from competitors and direct the development of creative campaigns that drive engagement and conversion.
• Serve as the subject matter expert for your vertical. Monitor industry trends, regulatory changes, and competitor moves to produce original insights that position Branch as a visionary partner. Identify and establish relationships with key industry influencers, associations, and analysts.
• Manage and mentor a Marketing Program Manager who will lead campaign activations and ABM efforts for your assigned vertical(s). You provide the "What" and "Why" (strategy/goals), and they lead the "How" (tactics, channel selection, and campaign management), with a heavy emphasis on ABM.
• Identify high-leverage opportunities—such as key industry events, strategic partnerships, and PR moments—to elevate our brand authority.
• Partner closely with Sales and Product Marketing teams to ensure our vertical narrative aligns with the product roadmap and empowers the sales team to win. Collaborate with Creative, Content, and PR teams on vertical specific campaign positioning, thought leadership content, media opportunities, and speaking engagements.
• Track and report on brand health metrics within your vertical and use insights to refine programs.

Marketing Strategist

Data Engineer

• Architect, build, and own real-time and batch data pipelines that power attribution decisions and marketing insights.
• Deliver high-quality, reliable datasets for customer dashboards, fraud systems, and internal analytics use cases.
• Optimize ingestion and aggregation performance using tools like Flink, Spark, Kafka, and Druid.
• Partner with the Data Platform team to make infrastructure-level decisions that impact performance, latency, and cost.
• Own schema design, versioning, and deployment of datasets across Iceberg, S3, and other analytical data stores.
• Build and maintain robust monitoring, alerting, and self-healing mechanisms to ensure high system availability.
• Collaborate cross-functionally with Product, Customer Success, and Data Science to identify and deliver new data capabilities.

Senior Data Engineer

Business Development Rep

• Engage with the local commercial real estate community, meeting with brokers, designers, and other influencers in the office furniture purchase decision
• Map the local commercial real estate ecosystem and track progress vs. goals in HubSpot (e.g. number of brokers engaged within target brokerages)
• Run daily outreach across multiple channels (ie phone, email, LinkedIn, direct mail etc)
• Activate a quarterly field calendar (breakfasts, events, showroom tours etc)
• Leverage our Jackson Square showroom for client tours
• Co-create broker & A&D kits (one-pagers, case studies) to drive referrals
• Launch and optimize a broker referral program (tiers, talk tracks, incentives, deal registration process)
• Run monthly market pipeline reviews, identifying opportunity areas, risks and action plans
• Co-create thought leadership activities that drive attendance and build relationships

Business Development Lead

• Engage with the local commercial real estate community, meeting with brokers, designers, and other influencers in the office furniture purchase decision
• Map the local commercial real estate ecosystem and track progress vs. goals in HubSpot (e.g. number of brokers engaged within target brokerages)
• Run daily outreach across multiple channels (ie phone, email, LinkedIn, direct mail etc)
• Activate a quarterly field calendar (breakfasts, events etc)
• Co-create broker & A&D kits (one-pagers, case studies) to drive referrals
• Launch and optimize a broker referral program (tiers, talk tracks, incentives, deal registration process)
• Run monthly market pipeline reviews, identifying opportunity areas, risks and action plans
• Co-create thought leadership activities that drive attendance and build relationships

Account Executive

• Build and own your pipeline through direct selling to tenant and landlord end-users
• Generate client introductions through engagement with brokers, designers, and CRE influencers
• Lead multi-stakeholder sales cycles involving brokers, landlords, tenant leadership, design partners, and internal teams
• Partner closely with Operations to ensure installs, logistics, and on-site execution run smoothly

Events

• Own the paved road: Define and evolve the common libraries, patterns, and contracts (Protobuf/Avro, gRPC/HTTP) used by sdk, gateway, matching, attribution, and identity services.
• Schema evolution at scale: Lead contract-as-code strategy (compatibility rules, registry, linting), zero/low-downtime rollouts, backfill/replay plans, and migration tooling.
• Throughput & latency: Design and tune Kafka topologies (partitions, compaction, tiered storage), producer/consumer settings, batching/compression, and hot-path code to hit p95/p99 targets.
• State & storage architecture: Model data across Aerospike/DynamoDB/FDB (keys/range design, TTL, transactions, conflict resolution); eradicate hot keys and write amps; codify backup/restore.
• Reliability & recovery: Ship idempotency/effectively-once semantics, DLQs, reprocessing pipelines, multi-region readiness, chaos tests, and disaster-recovery drills (RPO/RTO goals).
• Observability & SLOs: Standardize OpenTelemetry (traces/metrics/logs), golden signals, burn-rate alerts, and dashboards; make failure modes explainable with reason codes.
• Change safety: Feature flags, canary/blue-green, automated rollback, perf budgets in CI, and pre-merge contract/compat tests.
• Security & compliance by default: AuthN/Z between services, HMAC/signature verification at edges, PII controls, audit trails.
• Mentor & influence: Drive design reviews/RFCs, coach senior engineers, and partner with product teams as your customers.

Senior Site Reliability Engineer

Senior Software Engineer – Backend

Product Marketing Specialist

Insurance Product Operations Lead

Underwriting Operations Manager

Senior Director – Head of Insurance Product Management

Sales Agent

Channel Sales Manager

Sales Development Representative

Marketing Strategist

Senior Data Engineer

Business Development Lead

Business Development Lead

Account Executive

Lead Software Engineer – Event Processing Platform