Bon Secours Mercy Health

Consultant

• The Director of Protective Services Emergency Management is responsible for all aspects of emergency management functions for BSMH.
• Helps to standardize the emergency management (EM) programs and emergency operations plans to meet regulatory requirements.
• Assist in the design, facilitation, and review of Ministry-level EM exercises required by the authorities having jurisdiction as well as regulatory and credentialing agencies.
• Ensures a safe and secure environment for patients, colleagues, and the community.
• Provides opportunities for engagement and management during risk assessments, goal setting, improvement priorities, monitoring progress and further evaluation of the effectiveness of the department.
• Facilitates procedures to ensure the mission is embedded into the Protective Services function across the enterprise.
• Provides routine updates, important and timely information to all constituent groups.
• Establishes and maintains open communication with colleagues and other department leaders to foster trust, understanding, and respect.
• Ensures the Public Safety and Emergency Management strategy protects regional assets and simultaneously balances and ensures a consumer-driven focus related to patients, support service colleagues, clinicians, and physicians.
• In partnership with Dir Protective Services Training position, is responsible for training of hospital staff in related areas of emergency management.
• Develops business cases, seeks approval and funding, grant or otherwise, to address safety and emergency projects to address improvements in systems, people, strength, processes, and technology.
• Serves as the leader and advisor for preparedness, mitigation, response, and recovery activities.
• Ensures colleague engagement and action plans are achieved successfully; establishes performance expectations; coaches, develops, and evaluates performance.

Protective Services Emergency Management Consultant

Account Manager

• Provide advice and consultation to support positive associate relations strategy
• Investigate associate open door concerns and manage performance issues
• Collaborate with multiple stakeholders to address issues effectively
• Prepare responses for EEOC or state based equal employment opportunity commission
• Assist with execution of labor relations functions, including participation in grievance responses and arbitration

Associate Relations Manager

Billing Specialist

• Coordinate and schedule patient testing and procedures
• Interact with physician offices and other health care providers
• Enter patient data into the computer system and complete general office work
• Serve as receptionist for patients
• Communicate any changes affecting the next day’s schedule
• Maintain and secure replacement staff for staffing levels
• Review and correct weekly attendance sheets to ensure accurate payroll
• Verify patient information from physician’s offices
• Communicate special equipment, instruments, and supply requests

Scheduling & Billing Specialist

• Provides advice and consultation to support positive associate relations strategy
• Investigation of associate open door concerns
• Consultation with cross functional partners to bring resolution to associates’ questions/concerns
• Interpretation of company policies for management
• Assisting management to address associate performance issues
• Counseling management regarding their responsibilities
• Supporting compliance efforts and coaching on changes in relevant laws/regulations
• Making recommendations for policy changes or enhancements based on experience with prior situations

Risk

• Manages loss control/loss prevention activities based on the Facility risk profile and at the direction of the Market Risk Director, System Directors
• Reports Risk Management issues and Claim information to the Facility/Functional Area Administrative and/or Clinical Leadership on a regular basis.
• Conducts annual proactive risk assessments as part of the annual risk strategic plan; addresses and reports results, issues and associated action plans to supervising Risk Director and/or Home Office.
• Timely identifies, investigates and reports to claims any events that may result in financial loss to the organization; keeps supervising Risk Director and Facility leaders apprised of events and trends.
• Conducts proactive risk management surveys and studies and responsible for developing and implementing effective action plans to address risk exposures as directed by supervising Risk Director.
• Implements departmental and facility policies and procedures that affect liability exposures as directed by Risk Leadership and as needed by facility.
• Provides direction and oversight of risk activities within the assigned facility, and provides expert consultative services to staff at all levels.

Risk Manager – Risk and Insurance

Affiliate Manager

• Conduct a variety of organizational compensation services, including market analysis, equity studies, and job evaluations.
• Build relationships with partners with in HR and across Bon Secours Mercy Health (BSMH), providing thoughtful, responsive support on a variety of compensation matters.
• Provide support for cyclical compensation activities such as the annual rewards cycle process, annual market review and pay equity analysis.
• Serve as system experts in Workday and compensation survey management tool, Payfactors.
• Partner closely with Compensation Consultants, providing strong analytical support to the organization through market analysis, equity studies and job evaluations.
• Present recommendations to business leaders under guidance of Compensation leadership and/or Compensation Consultants.
• Lead and/or support compensation services, including annual reward cycle execution, organizational design, and new compensation program implementations.
• Assist in developing, updating, and maintaining compensation policy and procedure documentation, including documentation of all incentive, premium, and special pay programs.
• Interpret compensation policies, procedures, collective bargaining agreements and related labor laws and regulations under the general guidance of the Compensation Director.
• Prepare a variety of Human Resources reports and audits, as requested, using an Access Database, Excel, or the HRIS system.
• Work collaboratively within the Compensation team to proactively identify and recommend process improvements, as well as communicate compensation activity and/or best practices, to assure consistency and quality of compensation programs within BSMH.

Senior Compensation Partner

General

• Provides services for associates according to BSMH policies and procedures, professional standards, federal regulations, and CDC recommendations
• Maintains current knowledge of associate health regulations, recommendations and accreditation standards applicable to BSMH facilities
• Assists BSMH managers and staff with compliance
• Provides input to policy/procedures, guidelines, protocols related to associate health services
• Participates in surveillance activities to identify associate health risks
• Performs surveillance on associate health records, including new hires, maintaining them in a confidential manner
• Utilizes associate health information system to record and retrieve associate health data and to prepare reports as directed and requested
• Collaborates with: Associate Health Medical Director, Infection Prevention to prevent the spread of communicable disease between patients and staff, Wellness team for referrals and consultations
• Participates in direct service delivery, including but not limited to immunizations, TB screening, color discrimination testing, respirator fit testing, communicable and blood borne exposure management
• Organizes testing and immunization programs to include Hepatitis B, influenza and respirator fit testing
• Collaborates with managers and Absence Management Specialists for needs related to leave of absence to include FMLA, MLOA, PLOA and ADA leave as accommodation
• Provides pre-service volunteer TB screening and volunteer influenza immunizations
• Actively participates in entity committees including but not limited to Infection Prevention, Environment of Care, and Quality and provide data for trending associate risks and strategies for improving associate's health and safety
• Ensures EMR is updated to reflect patient care as appropriate

Registered Nurse, Associate Health

• Promote and coordinate teaching-learning activities to students in the BSMH Simulation and Certification Center
• Coordinate and serve as primary instructor for certification courses including Basic Life Support, Advanced Life Support, Pediatric Advanced Life Support, and Neonatal Resuscitation Program
• Collaborate with the director of the Clinical Simulation Center to determine specific student needs and correlate those needs with course objectives
• Provide instructional support in the CSC for students to improve competencies and skills in meeting certification course objectives
• Maintain and update CSC facilities and equipment by inventory of equipment and medical supplies
• Schedule the routine use of the CSC for college departments, health system departments, and the healthcare community
• Conduct operations of the CSC according to OSHA requirements
• Provide simulated patient care to neonates, pediatrics, adolescents, adults, and geriatrics
• Responsible for preparing and driving the simulation ambulance to and from Bon Secours locations and outreach site

Simulation and Certification Instructor – Clinical Education

• The Respiratory Care Practitioner II is responsible for providing respiratory care through patient assessment, planning, intervention, education, and evaluation.
• Performs all respiratory care procedures including but not limited to oxygen and aerosolized medication delivery, ventilator care, bronchial hygiene therapy, diagnostic services and patient and staff education.
• Monitors the patient's response to such therapies and makes recommendations to change or modify based on the assessment.
• May serve as the shift “Charge Therapist” with responsibility of ensuring adequate number of respiratory care staff to cover patient care areas and needs.
• Assists with procedures such as bronchoscopy, transtracheal catheter insertion, tracheotomy intubation, assists with tracheostomy endotracheal tube changes and invasive monitoring.
• Conducts prescribed therapeutic procedures to achieve maintenance of a patient airway.
• Instructs patients and families in various therapeutic procedures and ensures effective use of respiratory therapy equipment.
• Responds to cardio-pulmonary resuscitations and actively participates as indicated by clinical circumstances.

Respiratory Care Practitioner

Therapist

• Completes initial assessments, ongoing assessments and provides skilled therapeutic interventions to patients through the use of their educational knowledge, skill, and ability.
• Evaluates patients, gathering pertinent information from various sources, and develops an appropriate treatment plan with specific goals.
• Responsible for ongoing assessment, efficiency of treatment plan and revisions of plan as needed.
• Provides direct therapy to patients daily following patient’s plan of care and current standards of practice for Physical Therapy.
• Provides instruction in therapeutic procedures to patients and family.
• Maintains accurate and concise records on treatment provided and patient's progress.
• Documents all care provided, coordination of services, orders, goals, etc. in the patient’s electronic medical record in an accurate and timely manner.
• Provides timely co-signature for supervised physical therapy assistants, if applicable.
• Maintains set level of productivity without jeopardizing quality.
• Delivers efficient and effective care to patients meeting and exceeding department standards.
• Maintains departmental policies and procedures regarding safety, infection control, time off requests and timecard recording.
• Supervises the physical therapist assistant’s treatment interventions and professional growth.

Physical Therapist, PRN

Program Manager

• Responsible for implementation and evaluation of education plans and programs developed from the annual educational needs assessment and guidance from market/group and system nurse executive teams
• Focuses on establishing collaborative relationships with operational leaders and staff on educational and professional nursing practice initiatives to meet educational needs and achieve expected outcomes related to key performance indicators
• Supports Nursing Excellence journey to achieve and maintain ANCC Magnet and Pathways to Excellence designation
• Serve under the direction of market practice and education leader to implement system nursing education and professional development programs
• Support evidence based practice and nursing research efforts to ensure consistent execution across assigned departments and facilities
• Responsible for staff education and preceptor support and development including coaching/mentoring for assigned departments
• Understand principles for learning design and integrate learning technology to ensure effective learning experiences, competency assessment and validation
• Role model behaviors that embody the mission/vision/values of Bon Secours Mercy Health and professional nursing practice standards
• Instruct others to perform duties within the framework of nursing professional and specialty standards, policies and procedures set forth by BSMH
• Effectively utilize available data to monitor and report performance on programs and initiatives to ensure educational programs meet organizational needs

Registered Nurse – Nursing Professional Development Program Manager

• Under the supervision of a licensed Respiratory Therapist, draws arterial and/or capillary blood samples from patients, processes the sample, record and report results, and perform quality controls as required.
• May administer oxygen delivery devices.
• Sets-up and monitors non-invasive equipment such as oximeters or end-tidal CO2 analyzers.
• May provide basic respiratory therapy techniques to include: Aerosol Therapy, Postural Drainage and Percussion, Incentive Spirometry, Metered Dose Inhalers, and all other treatment modalities.
• May perform EKG’s; understands electronic monitoring, lead placement, and basic arrhythmias.
• Cleans, sterilizes, assembles, tests, and maintains par levels of facility respiratory equipment.
• Orders, maintains, and delivers oxygen to units.
• Ensures respiratory equipment is available for procedures and examinations.
• Arranges for the repair of broken equipment.
• Fills orders for respiratory supplies and equipment.
• Receives for respiratory supplies and equipment deliveries.
• Inspects supplies and equipment deliveries for damage.
• Labels storage bins, shelves, and other inventory locations.

Student Respiratory Therapist – Cardiopulmonary

• Serve as a key financial, analytical, and technical resource supporting enterprise-wide financial planning, forecasting, analytics, and value-based performance management.
• Manage and coordinate complex budgeting processes; lead financial system enhancements; perform advanced financial, operational, and claims-based analytics.
• Deliver data-driven insights that support strategic, operational, and value-based care decision-making.
• Collaborate with corporate finance, local markets, population health entities, IT/analytics teams, physicians, and senior leadership.
• Independently lead long-term projects, manage financial planning applications, and communicate effectively across all levels of the organization.

Finance Program Manager

• Provides ongoing support for daily operations of the outpatient clinic • Focuses on all aspects of clerical support to promote operational efficiencies • Manages front office flow by checking patients in/out collaboratively • Schedules and registers patients within the hospital system • Responsible for obtaining authenticated Physician order and verifying insurance information • Assists with rehab diagnosis coding and obtaining medical diagnosis • Balances cash, prepares deposits and records all transactions accurately

Rehabilitation Office Assistant – Outpatient Therapy

Manager

• Anticipates, plans, organizes and directs the operations of one or more physician practices
• Support 6 or more providers and manage a minimum of 10 employee FTEs
• Ensure highest quality care and services to patients
• Achieve annual operational and financial goals of the practice
• Oversee practice lead and employees for efficient operations and workflows
• Manage day-to-day operations of the practice, including staff and provider schedules, performance management
• Adhere to established controls of quality, compliance and risk standards
• Functions as key liaison for all new provider integration activities for the practice(s)
• Manage all revenue cycle processes, including registration workflows, work queues, copays, daily cash drawer, bank deposits, and coding compliance
• Review applicable practice data and identify variances
• Analyze financial and billing reports to assist with decision-making and reporting
• Participate in planning and budgeting preparation and analysis

Protective Services Emergency Management Consultant

Associate Relations Manager

Scheduling & Billing Specialist

Associate Relations Manager

Risk Manager – Risk and Insurance

Senior Compensation Partner

Registered Nurse, Associate Health

Simulation and Certification Instructor – Clinical Education

Respiratory Care Practitioner

Physical Therapist, PRN

Registered Nurse – Nursing Professional Development Program Manager

Student Respiratory Therapist – Cardiopulmonary

Finance Program Manager

Rehabilitation Office Assistant – Outpatient Therapy

Practice Manager II – Neurology Offices