Associate Relations Manager

Bon Secours Mercy Health

Associate Relations Manager providing consultation and advice for positive associate relations strategy at Bon Secours Mercy Health. Handling investigations and supporting compliance efforts while coaching management on laws and policies.

Posted 7/10/2026full-timeRemote • Virginia • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Employee Relations and Human Resources, with a strong focus on conflict resolution, compliance with Federal and State Employment Law, and effective communication strategies. Proven ability to conduct investigations, provide consultation, and support management in addressing associate performance issues.

Highest-signal resume keywords

Employee Relations InvestigationsFederal And State Employment LawConflict Resolution SkillsExcellent Communication SkillsCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Human Resources ManagementPolicy InterpretationPerformance Issue ResolutionInterviewing SkillsProblem Solving Skills

Soft Skills

Interpersonal SkillsListening SkillsRapport BuildingOrganizational Skills

Certifications & Qualifications

Bachelor's Degree In Human Resources

Industry Keywords

Associate Relations StrategyCompliance EffortsConsultationPolicy ChangesLabor Relations

About the role

Key responsibilities & impact

Provides advice and consultation to support positive associate relations strategy
Investigation of associate open door concerns
Consultation with cross functional partners to bring resolution to associates’ questions/concerns
Interpretation of company policies for management
Assisting management to address associate performance issues
Counseling management regarding their responsibilities
Supporting compliance efforts and coaching on changes in relevant laws/regulations
Making recommendations for policy changes or enhancements based on experience with prior situations

Requirements

What you’ll need

4 year/ Bachelors Degree in Human Resources
5-7 years’ experience in Human Resources (HR), including recent employee relations investigations experience
Excellent customer service, communications and interpersonal skills
Excellent listening skills and ability to probe based upon responses provided
Excellent oral and written communication skills including the ability to organize and present information in a clear and concise way
Ability to build rapport and communicate challenging information effectively
Skilled at interviewing employees, witnesses and supervisors to gather relevant case information
Reasoning ability that includes strong problem solving and conflict resolution skills
Knowledge of Federal and State Employment Law
Preferred: 5+ years’ experience in Employee and Labor Relations; or related field, 3+ years of related Human Resources experience; or proven record of business management experience

Benefits

Comp & perks

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support