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Associate Relations Manager
Bon Secours Mercy HealthAssociate Relations Manager providing consultation and advice for positive associate relations strategy at Bon Secours Mercy Health. Handling investigations and supporting compliance efforts while coaching management on laws and policies.
About the role
Key responsibilities & impact- Provides advice and consultation to support positive associate relations strategy
- Investigation of associate open door concerns
- Consultation with cross functional partners to bring resolution to associates’ questions/concerns
- Interpretation of company policies for management
- Assisting management to address associate performance issues
- Counseling management regarding their responsibilities
- Supporting compliance efforts and coaching on changes in relevant laws/regulations
- Making recommendations for policy changes or enhancements based on experience with prior situations
Requirements
What you’ll need- 4 year/ Bachelors Degree in Human Resources
- 5-7 years’ experience in Human Resources (HR), including recent employee relations investigations experience
- Excellent customer service, communications and interpersonal skills
- Excellent listening skills and ability to probe based upon responses provided
- Excellent oral and written communication skills including the ability to organize and present information in a clear and concise way
- Ability to build rapport and communicate challenging information effectively
- Skilled at interviewing employees, witnesses and supervisors to gather relevant case information
- Reasoning ability that includes strong problem solving and conflict resolution skills
- Knowledge of Federal and State Employment Law
- Preferred: 5+ years’ experience in Employee and Labor Relations; or related field, 3+ years of related Human Resources experience; or proven record of business management experience
Benefits
Comp & perks- Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
- Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
- Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
- Tuition assistance, professional development and continuing education support
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
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Hard Skills & Tools
Human Resources ManagementPolicy InterpretationPerformance Issue ResolutionInterviewing SkillsProblem Solving Skills
Soft Skills
Interpersonal SkillsListening SkillsRapport BuildingOrganizational Skills
Certifications
Bachelor's Degree In Human Resources