Banner Health

Manager

• Provides and facilitates patient centered care and patient flow and serves as a resource to employees for clinical and managerial support.
• Ensures effective use of resources, equipment and supplies.
• Assists with the development of budgets and ensures that targets are met.
• Provides departmental leadership by demonstrating effective communication skills, problem solving, and proactive conflict resolution to internal and external customers in situations.
• Hires, leads, mentors, develops, and evaluates staff in a manner that promotes engagement, productivity, and ensures competencies.
• Supports change and participates in the development, interpretation, implementation and evaluation of process improvement and quality management activities.

Manager, Registered Nurse – Clinical Services, Home Care

Research Analyst

• Conducting comprehensive Medicare Coverage Analysis for new studies and amendments, ensuring alignment with regulatory requirements
• Building out Protocol Cost Assessments (PCAs) based on the Schedule of Activities (SOA) outlined in study protocols
• Completing detailed justifications to support payment determinations for services and items
• Leading budget negotiations for protocol amendments
• Monitoring and responding to the finance general email inbox

Senior Clinical Research Financial Analyst

Analyst

• Provide IT Clinical Application customer support expertise for EHR and related clinical applications
• Answer, log and resolve customer issues and provides supplemental training via a centralized, remote call center structure
• Collaborate closely with other IT Clinical Application, Education, and IT teams to identify, investigate, track, and resolve project, system or application issues ensuring the solution is timely and of acceptable quality
• Maintain up-to-date knowledge of trends and advances in the field of Healthcare IT, as well as new developments in computer hardware and software technology
• Perform Advocate functions to ensure technology solutions support patient care standards and outcomes
• Utilize existing technology in a manner which promotes maintenance of patient safety and confidentiality.

Clinical Service Desk Analyst I

Patient Access Representative

• Perform insurance verification and authorization functions that support Patient Access Services
• Ensure compliance with department standards and billing requirements
• Complete authorization initiation requests with payers for all service lines
• Validate existing authorizations requested by providers
• Provides necessary information regarding authorization numbers and patient demographic information to appropriate staff
• Responds to "provider orders" for tests and procedures
• Obtains authorizations for visits required by various payers

Patient Access Services Authorization Representative

Program Manager

• Turn complex healthcare data into clear, actionable insights
• Design and maintain Power BI dashboards and executive-level reports
• Work across complex, multi-source datasets while leveraging strong SQL skills
• Serve as the go-to data resource for operational teams
• Translate business questions into analytical solutions
• Collaborate on regional and company-wide initiatives
• Contribute to system implementations and process redesign
• Stay ahead of industry and compliance trends
• Uncover insights from large, complex datasets
• Develop and maintain operation labor models using operations research and industrial engineering techniques
• Conduct regular Root Cause Analysis & Corrective Action Planning alongside leaders
• Coach front line staff and managers in lean principles and process improvement methods

Operations Excellence Program Manager

General

• Assisting clinicians and nursing staff in providing medical care
• Implementing and evaluating direct patient care
• Prepares patient for exam and treatment by taking and recording vital signs
• Assists providers with exams and minor in-office procedures
• Coordinates and manages patient care including pre-certifications, referrals, authorizations
• Provides clerical support with patient/client notifications and documentation
• Maintains a clean, functional environment including cleaning and disinfection of equipment
• Orders supplies as directed, stocks patient care areas
• Develops and maintains effective communication mechanism with all external and internal customers

Medical Assistant – Neurology Clinic

• Assist full-time PAS Rep/Scheduler with registration, insurance eligibility and prior authorization process and estimation of patient liability
• Charge entry directly into NextGen platforms following the completion of procedures
• In-person patient intake and registration
• Providing superior customer service
• Accurately identifying and obtaining authorizations for patients’ insurance
• Verifying eligibility and benefits
• Generating patient estimates for services rendered
• Financial counseling and collecting patient liability
• Obtaining federal/state compliance information, consents, and documentation required by the patient’s insurance plan(s) to reduce/eliminate denials

Acute Patient Access Services Representative, Imaging

Medical Reviewer

• Support the University of Arizona and Banner clinical trials across multiple specialties including Cardiac, Oncology, Neurology, and Orthopedics
• Maintain billing compliance by reading payer coverage analyses, dividing patient charges between sponsor-paid and patient-paid procedures
• Interpret contracts, budgets, and tracking systems to determine clinical trial coverage according to Medicare guidelines
• Audit daily charges in Med Series 4 (MS4), NextGen, and nThrive
• Troubleshoot billing issues with private insurances and Medicare
• Research missing and incompatible records information supplied by medical staff, transcriptionists, suppliers, and others
• Work as a member of the clinical trial finance team to provide services and achieve goals

Clinical Trials Charge Review Specialist

• Leads coordination of complex or high-impact major incident bridge calls and communication channels.
• Reviews incident records, timelines, and activity logs for quality, accuracy, and audit readiness.
• Oversees and refines outage notifications and status updates.
• Evaluates monitoring and alerting performance across systems.
• Collaborates closely with Problem Management to improve RCA quality, identify systemic issues, and recommend preventive or corrective actions to reduce repeat incidents.
• Analyzes and interprets major incident SLAs and KPIs.
• Leads updates to playbooks, escalation paths, and communication templates based on post-incident reviews, exercises, and operational experience.
• Maintains deep knowledge of enterprise platforms, incident response processes, stakeholders, and downtime procedures.
• Exercises incident command authority during active major incidents.

Major Incident Commander

• Assesses, plans, implements, evaluates and documents nursing care of patients in accordance with organizational policies and in accordance with standards of professional nursing practice utilizing the framework for professional nursing practice and development.
• Formulates a plan of care, including the discharge plan, utilizing assessment data and patient, family and health team input.
• Implements the plan of care through direct patient care, coordination, delegation and supervision of the activities of the health care team.
• Evaluates the patient's and family's response to care and teaching, and revises the plan of care as needed.
• Documents assessment, planning, implementation and evaluation in the patient record.
• Provides care based on the best evidence available and may participate in research activities within clinical practice.

Registered Nurse, RN – MedSurg Float Pool

Support Engineer

• Provides first-contact technical support via phone, chat, and ticketing systems, ensuring timely and accurate resolution of IT issues related to user accounts, hardware/software, connectivity, and business applications.
• Utilizes remote desktop tools to investigate and resolve technical problems without requiring onsite intervention, reducing downtime and improving response time.
• Guides users through troubleshooting steps, installations, or workarounds while maintaining a clear, supportive, and professional communication style.
• Documents each support interaction thoroughly in the ITSM system.
• Coordinates escalations to appropriate teams by collecting logs, screenshots, and issue context to streamline handoff and avoid rework.
• Flags recurring issues for review by senior technical teams.
• Monitors high-volume ticket queues and proactively follows up on aging or high-impact incidents to ensure closure within SLA timelines.
• Maintains up-to-date knowledge of enterprise technology platforms, security policies, and support procedures.

Technical Service Desk Analyst I

• Answering inbound calls, scheduling, rescheduling and canceling patient appointments
• Providing instructions to patients for examinations and procedures
• Building and maintaining good rapport with physicians and staff

Healthcare Scheduler – Part Time

• Manage the day-to-day operations of a large or multi-site outpatient clinic.
• Ensure that high-quality patient care and customer service is delivered in a financially efficient way.
• Collaborate with physician practice lead(s) and/or clinical leadership on staff recruitment, development and retention.
• Build and maintain community partnerships to attract new customers and retain existing customers.
• Ensure compliance for various accrediting bodies and government agencies.
• Provide exceptional leadership and promote teamwork and collaboration.
• Mentor less tenured Practice Managers and Supervisors.

Senior Practice Manager – Orthopedics, Sports Medicine

Pharmacist

• Prepare, dispense, and compound medication under the direct supervision of a licensed pharmacist.
• Provide prescription support services for patients to ensure safe, appropriate, effective and efficient delivery of medication therapy.
• Provide excellent customer service skills, high attention to detail, strong problem solving, documentation and computer skills.
• Work closely with the multidisciplinary healthcare team to support pharmaceutical care activities, complete pharmacy billing activities, record keeping, reporting, inventory management, and arrange appropriate medication delivery.

Pharmacy Technician

Compliance

• Plans, coordinates, implements and evaluates facility(ies)/entity(ies) and regulatory programs
• Acts as a subject matter expert to leadership and staff regarding regulatory requirements
• Prepares facilities/entities for compliance surveys and develops policies and procedures
• Conducts observations and reviews to ascertain facility compliance
• Provides direction and education to facility functional team leads
• Directs survey management activities and prepares facilities for survey readiness
• Evaluates life safety and environment of care events for compliance
• Reports on compliance trends and recommends improvement strategies
• Serves as subject matter expert on internal and external regulatory standards
• Engages in ongoing education and maintains regulatory expertise.
• Multi-facility responsibility and involvement in system-wide regulatory activities.