Patient Access Services Representative

Banner Health

Patient Access Services Representative at Banner Health managing patient registrations and insurance verifications. Ensuring a smooth access process for patients at healthcare facilities in Arizona.

Posted 8/1/2026full-timeRemote • Arizona • 🇺🇸 United StatesJunior💰 $19 - $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient intake and registration processes, financial counseling, and insurance verification within a fast-paced healthcare environment. Proficient in using office software for documentation and communication with patients and families.

Highest-signal resume keywords

Patient Intake ManagementInsurance VerificationFinancial CounselingCustomer Service SkillsArizona Fingerprint Clearance Card

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient RegistrationDocumentation for ReimbursementTyping AbilityDatabase Software ProficiencySpreadsheet Software Proficiency

Soft Skills

Interpersonal CommunicationOral CommunicationWritten Communication

Tools & Technologies

Office SoftwareWord Processing Software

Certifications & Qualifications

Arizona Fingerprint Clearance Card

Industry Keywords

Healthcare FacilitiesBehavioral HealthPatient Financial Services

About the role

Key responsibilities & impact

First point of contact at healthcare facilities assisting patients with administrative aspects.
Pre-register scheduled patients at acute facilities.
Verify insurances, obtain critical patient information, and provide financial counseling.
Handle patient intake and registration, document accounts for reimbursement.
Discuss financial liability with patients and/or families.
Work in a fast-paced clinical environment; manage multiple tasks.

Requirements

What you’ll need

High school diploma/GED is required.
Must have customer service skills or knowledge of patient financial services.
Requires strong interpersonal, oral, and written communication skills.
Strong knowledge in the use of common office software, word processing, spreadsheet, database software, and typing ability.
Employees working in a Behavioral Health clinical setting must possess an Arizona Fingerprint Clearance Card at the time of hire.

Benefits

Comp & perks

Comprehensive benefit package for all benefit-eligible positions.
Health insurance
Paid time off
Retirement plans
Professional development