Avalere

Account Manager

• Manage a digital brand focused on websites
• Build and sustain relationships with key clients grounded in an understanding of their business goals
• Provide confident counsel on client inquiries and establish fluency in Avalere Health's capabilities and offerings
• Develop proficiency in the client's market, trends, influencers, competitors, and key stakeholders
• Communicate the brand’s business objectives to the agency team verbally and in writing
• Provide feedback on work in development across strategy, creative, technical, and analytic project types and interpret client and medical/regulatory/legal feedback
• Document all scope requests, author project briefs, and write SOWs based on inputs provided by delivery team
• Partner with delivery and account leadership to monitor revenue and profit and mitigate risks, including discussing scope issues with the client
• Identify and pursue growth opportunities, partnering with account leadership to grow revenue within assigned accounts

Account Supervisor, Omni-Channel, Pharma

Brand Manager

• Consult on the analysis of qualitative and quantitative research relating to audience (HCP, patient, and caregiver), brand, culture, and media channels to derive meaningful insights
• Oversee the development of strategy maps, brand maps, and brand ladders, the articulation of insights and promises, and the development of personas, as well as customer journeys and ecosystems
• Advise Strategists, Account leads, Scientific Directors and Creative Directors to create tight, inspiring creative briefs and translate brand insights into ideas
• Monitor cultural and social trends, their impact on target attitudes, behavior and perceptions, using a variety of market and research data
• Clearly communicate and present ideas, POVs, and strategies to internal teams, clients, and prospective clients
• Inform the development of and facilitate workshops using strategic tools and frameworks
• Mentor, coach, and counsel strategy team members to facilitate their growth and development

Senior Vice President, Brand Strategy

Vice President

• Lead engagement strategy on an assigned account/book of business, mentor and develop engagement strategists and direct reports, and provide expertise to teams and across projects
• Partner with cross-functional leads (creative, brand strategy, technology, media, analytics, account, project management) to optimize processes and identify account growth opportunities
• Assist the team in generating strategic insights, briefs, and tactical plans
• Provide strategic POV on channel/message mix to share with 3rd parties or agency partners to ensure alignment across teams
• Serve as a thought leader for the agency and its clients; writing POVs and blog articles; leading training and client workshops; and sharing best practices, emerging trends, and innovations
• Assist in developing project plans/scopes, staffing and resourcing

Vice President, Engagement Strategy

Account Executive

• Own and lead the client’s business within the agency. Lead the agency team with a thorough knowledge of marketing strategy, competitive landscape, challenges and opportunities that will influence the brand, market research techniques, brand planning, promotional venues, scientific background, and medical/legal requirements
• Develop and maintain senior-level client relationships, providing value as a strategic thinker, problem solver, and team leader
• Lead agency teams in annual brand planning
• Build and support a strong and strategically focused client/agency team
• Direct and motivate Account Supervisors and Senior Account Executives to effectively deliver value to our clients
• Guide team members’ career paths and skills development; conduct and coach direct reports and team members through regular feedback sessions
• Manage and monitor account financial performance, including group productivity and profitability
• Collaborate with creative team to initiate, develop, and produce the best possible creative product
• Ensure proper management of issues regarding timelines and cost efficiencies
• Propose and supervise client relationship-building activities
• Develop, monitor and/or advance internal operating procedures with Project Management Department to ensure efficiencies
• Identify and participate in the development of new business opportunities with existing or prospective clients

VP, Account Director – Omni-Channel, Pharma

• Managing a digital brand focused on websites
• Build and sustain relationships with key clients grounded in an understanding of their business goals
• Provide confident counsel on client inquiries and establish fluency in Avalere Health's capabilities and offerings
• Develop proficiency in the client's market, trends, influencers, competitors, and key stakeholders
• Effectively communicate the brand’s business objectives to the agency team both verbally and through written communications
• Provide feedback on work in development across strategy, creative, technical and analytic project types and interpret client and medical/regulatory/legal feedback for the agency team
• Document all scope requests, author project briefs, and write SOWs based on inputs provided by delivery team
• Partner with delivery and account leadership to monitor revenue and profit and mitigate risks, including discussing scope issues with the client directly
• Identify growth opportunities and partner with account leadership to grow revenue within assigned accounts

Account Supervisor, Pharma Agency, PSP

• Independently maintains relationship with client to strategic support and direction
• Mentors, manages, and leads client services direct reports to ensure client deliverables are strategically on target and implemented on time and within budget
• Primary contact between the client and internal agency team, working to ensure brand/medical education strategy is effectively communicated and understood by team members
• Has a full understanding of the clients brand, therapeutic area and objectives
• Uses independent judgment and discretion to act as a bridge between the client and brand/medical education strategy
• Supervises client services team members
• Manages day to day client service business to ensure projects are completed on time and within budget
• Ability to anticipate client needs and make recommendations
• Simultaneously handles multiple projects and clients under pressure and tight deadlines
• Works with multiple departments to ensure overall quality control of projects, including providing meaningful input as to employee performance and other issues within the agency
• Constantly communicates with all departments, providing necessary project updates
• Performs administrative tasks necessary to meet client deliverables
• Attends meetings to discuss client projects and give status updates
• Up to 25% travel
• Performs other duties as assigned

Senior Account Director, Pharma Agency

Art Director

• Independently conceptualize, develop and design content based on strategic direction on digital tactics
• Work with senior art staff and copywriters to develop concept and layout for client, in-house, and new business projects
• Work with senior art staff to develop conceptual abilities
• Prepare detailed layouts and storyboards
• Timely turn around on assignments
• Work with in-house art department/studio as well as outside suppliers for completion of comps
• Work closely with the editorial and project management departments to ensure that projects are completed according to deadlines
• Create and format content
• Handles multiple projects simultaneously while working under tight deadlines
• Possesses strong time management skills and is highly organized
• Fosters positive relationships between creative and other agency functional areas. Encourages strong collaborative relationships with account management and other areas.
• Will execute initial concepts through to final completion.
• Manages and leads entry-level designers/art directors. Allocate appropriate personnel and outsource freelancers, as appropriate, for all creative assignments
• Monitors overall quality of agency creative output and provides direction and leadership
• Present creative in client meetings as requested
• Performs other duties as assigned

Senior Art Director

Project Manager

• Collaborate with all agency teams to establish effective project and staffing plans, forecast upcoming work and allocate resources
• Work as liaison/communications hub between all Agency team members and agency partners who may touch an assigned account/project
• Ensure that proper forecasting is being done for all projects on assigned account(s)
• Manage effective, efficient workflow of all projects on assigned accounts
• Develop timelines and advises on estimates; manages projects to remain on time and budget; flags timing and budget concerns to course correct early on in process
• Work with Creative Services Manager to manage and plan creative resources
• Work with Business Leadership partners to create and manage estimates and budgets
• Communicate openly and constructively with all departments, providing continuous status updates
• Take ownership of and enforces agency processes by providing meaningful feedback to all teams
• Analyze and recommend process improvements to enhance efficiency, including systems and/or software recommendations
• Tactful, yet assertive communication style; able to foster positive relationships with agency teams
• Provides meaningful performance input for other employees in all departments
• Maintains a high-level attention to detail
• Seeks out additional opportunities to expand experience and cultivate expertise
• Performs other duties as assigned

Senior Project Manager

• Relationship master, able to confidently build client relationships and provide best in class client service
• Demonstrate strong facilitation and meeting management skills, able to run client sessions without additional senior level account support
• Develop a deep understanding of the client's market, trends, influencers, competitors, key players, budget and performance metrics
• Offer proactive multichannel and digital marketing guidance, grounded in a deep understanding of brand strategic imperatives, clinical data, industry best practices and emerging trends
• Lead the agency team in developing multichannel marketing strategies and campaigns, including but not limited to the annual brand planning process, that drive engagement and growth for client’s brands
• Facilitate a client through new work scope definition and subsequently document the details in the Statement of Work in partnership with delivery team and subject matter experts
• Develop and maintain revenue projections, identifying growth opportunities on assigned businesses to create additional value for the client and agency
• Accountable for the financial health of their accounts, including oversight of revenue projections, project profit margins, and timely invoicing and payments
• Collaborate with cross-functional agency team members by providing objective direction and feedback that inspires innovative, creative ideas and tactics that have measurable impact
• Identify and diffuse conflict situations, establish consensus to drive the team toward solutions
• Effectively manage the dynamics of working with client’s agency, vendor and media channel partners to the benefit of the brand

Account Director, Omni-Channel, Pharma Agency

Consultant

• Work alongside the Insight and Consulting teams to design, develop, and deliver research programs (qualitative, quantitative, and mixed-methods).
• Translate customer and stakeholder insights into strategic recommendations and actionable outputs.
• Contribute to proposals and pitch development, suggesting appropriate methodologies and approaches for diverse client needs.
• Take the lead in project coordination across SenseLab initiatives, organizing team status calls, maintaining trackers, and ensuring cross-functional alignment.
• Oversee project timelines, deliverables, and resourcing, ensuring projects are delivered on time, on budget, and to the highest quality standards.
• Support budget tracking and reporting, working closely with Consultants to monitor financial performance.
• Manage communication between internal stakeholders, clients, and third-party partners/vendors.
• Act as a day-to-day client contact under senior supervision, maintaining strong relationships built on trust, responsiveness, and reliability.
• Support workshops, presentations, and stakeholder engagements, comfortable facilitating and presenting when needed.
• Brief and manage Associate Consultants, ensuring their outputs are high-quality and aligned with project goals.
• Act as a role model and mentor within the team, supporting junior colleagues in developing their skills and confidence.

Senior Associate Consultant

Product Designer

• Avalere Health mission-driven company focused on advisory, medical, and marketing to improve patient care
• Seeking Senior UX Designer to shape end-to-end user experiences for healthcare projects
• Plan, conduct, and synthesize user research (interviews, surveys, usability tests, A/B testing)
• Partner with stakeholders to define product strategy, user goals, and business requirements
• Lead creation of user flows, wireframes, and interactive prototypes using Figma and Miro
• Present concepts and design rationale to stakeholders and cross-functional teams
• Be the voice of the user across cross-disciplinary collaboration

Senior UX Designer

About Avalere Health

At Avalere Health, we are powered by a single, unifying mission to make EVERY PATIENT POSSIBLE. Our three capabilities – Advisory, Medical, and Marketing – move as one, seamlessly collaborating to ensure every patient is identified, supported, treated, and cared for, equally.

Achieving our mission starts with providing enriching, purpose-driven careers for our team that empower them to make a tangible impact on patient lives. We are committed to creating a culture where our employees are empowered to bring their whole selves to work and tap into the power of diverse backgrounds and skillsets to play a part in making a difference for every patient, everywhere.

Our flexible approach to working allows our global teams to decide where they want to work, whether in-office or at home based on team and client need. Major city hubs in London, Manchester, Washington, D.C., and New York, and smaller offices globally, serve as collaboration hubs allowing our teams to come together when it matters. Homeworkers are equally supported, with dedicated social opportunities and resources.

Our inclusive culture is at the heart of everything we do. We proudly support our employees in bringing their whole selves to work with our six Employee Network Groups – Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity. These groups provide opportunities to promote diversity, equity, and inclusion and to connect, learn, and socialise through regular meetings and programs of activity. We are an accredited Fertility Friendly employer with our Fertility Policy, enhanced parental leave, and culture of flexibility ensuring every employee feels supported across their family planning journey and can work in a way that suits their family’s needs.

We are deeply invested in supporting professional growth for our employees through day-to-day career experiences, access to thousands of on-demand training sessions, regular career conversations, and the opportunity for global, cross-capability career moves.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply and need adjustments made, you can let us know in your application.

About the role

As an Account Director, you'll be a self-sufficient, dynamic account partner for clients, providing regular strategic counsel to help pharmaceutical marketers navigate the rapidly changing healthcare landscape and drive brand growth. You will be required to establish and maintain senior client level contact, leading to positive and effective client/agency relationships.

Account Director, Pharma Agency, Rare Disease

• As a Creative Director, you’re both a visionary and a leader who can see the big picture, transform briefs into standout concepts, steer ideas from spark to fully realized campaigns, and set the standard for creative craft.
• You bring a deep understanding and experience in oncology, gynecolTogic oncology, women’s health, and other pharmaceutical therapeutic areas, pairing scientific accuracy with emotional impact.
• You read the pulse of evolving advertising trends and know how to adapt them to regulated markets without losing creative edge.
• You lead with strategy, communicate with clarity, and build strong relationships across disciplines.
• You mentor with purpose, nurturing skills and confidence in your teams, and you thrive on being part of new business pitches and award-worthy work.

Creative Director, Copy

• About Avalere Health — At Avalere Health, we are powered by a single, unifying mission to make EVERY PATIENT POSSIBLE. Our three capabilities – Advisory, Medical, and Marketing – move as one, seamlessly collaborating to ensure every patient is identified, supported, treated, and cared for, equally.
• Achieving our mission starts with providing enriching, purpose-driven careers for our team that empower them to make a tangible impact on patient lives.
• Our flexible approach to working allows our global teams to decide where they want to work, whether in-office or at home based on team and client need.
• Major city hubs in London, Manchester, Washington, D.C., and New York, and smaller offices globally, serve as collaboration hubs allowing our teams to come together when it matters.
• Homeworkers are equally supported, with dedicated social opportunities and resources.
• Our inclusive culture is at the heart of everything we do and we proudly support our employees in bringing their whole selves to work with six Employee Network Groups …
• We are deeply invested in supporting professional growth for our employees through day-to-day career experiences, access to thousands of on-demand training sessions, regular career conversations, and the opportunity for global, cross-capability career moves.
• We take pride in being part of the Disability Confident Scheme and provide adjustments in applications.