Consultant

• Work alongside the Insight and Consulting teams to design, develop, and deliver research programs (qualitative, quantitative, and mixed-methods).
• Translate customer and stakeholder insights into strategic recommendations and actionable outputs.
• Contribute to proposals and pitch development, suggesting appropriate methodologies and approaches for diverse client needs.
• Take the lead in project coordination across SenseLab initiatives, organizing team status calls, maintaining trackers, and ensuring cross-functional alignment.
• Oversee project timelines, deliverables, and resourcing, ensuring projects are delivered on time, on budget, and to the highest quality standards.
• Support budget tracking and reporting, working closely with Consultants to monitor financial performance.
• Manage communication between internal stakeholders, clients, and third-party partners/vendors.
• Act as a day-to-day client contact under senior supervision, maintaining strong relationships built on trust, responsiveness, and reliability.
• Support workshops, presentations, and stakeholder engagements, comfortable facilitating and presenting when needed.
• Brief and manage Associate Consultants, ensuring their outputs are high-quality and aligned with project goals.
• Act as a role model and mentor within the team, supporting junior colleagues in developing their skills and confidence.

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