Work alongside the Insight and Consulting teams to design, develop, and deliver research programs (qualitative, quantitative, and mixed-methods).
Translate customer and stakeholder insights into strategic recommendations and actionable outputs.
Contribute to proposals and pitch development, suggesting appropriate methodologies and approaches for diverse client needs.
Take the lead in project coordination across SenseLab initiatives, organizing team status calls, maintaining trackers, and ensuring cross-functional alignment.
Oversee project timelines, deliverables, and resourcing, ensuring projects are delivered on time, on budget, and to the highest quality standards.
Support budget tracking and reporting, working closely with Consultants to monitor financial performance.
Manage communication between internal stakeholders, clients, and third-party partners/vendors.
Act as a day-to-day client contact under senior supervision, maintaining strong relationships built on trust, responsiveness, and reliability.
Support workshops, presentations, and stakeholder engagements, comfortable facilitating and presenting when needed.
Brief and manage Associate Consultants, ensuring their outputs are high-quality and aligned with project goals.
Act as a role model and mentor within the team, supporting junior colleagues in developing their skills and confidence.
Requirements
At least 2 years’ experience in insight, market research, or consulting within the life sciences/healthcare industry.
Strong understanding of qualitative and quantitative research methodologies, with the ability to apply them to real-world brand and client challenges.
Proven project management and coordination skills, experience running status calls, managing timelines and budgets, and ensuring cross-team alignment.
Skilled communicator, confident working with internal stakeholders and clients.
Highly organized, detail-oriented, and able to manage multiple workstreams simultaneously.
Collaborative, proactive, and eager to contribute to the growth of SenseLab as a center of excellence.
Ideally, some experience contributing to business development or client growth initiatives.