Auto-Owners Insurance

Insurance

• Assemble facts, determine coverage, evaluate the amount of loss, analyze legal liability, make payments in accordance with coverage, damage and liability determination, and perform other functions or duties to properly adjust the loss.
• Study insurance policies, endorsements, and forms to develop an understanding of insurance coverage.
• Follow claims handling procedures and participate in claim negotiations and settlements.
• Deliver a high level of customer service to our agents, insureds, and others.
• Devise alternative approaches to provide appropriate service, dependent upon the circumstances.
• Meet with people involved with claims, sometimes outside of our office environment.
• Handle investigations by telephone, email, mail, and on-site investigations.
• Maintain appropriate adjuster’s license(s), if required by statute in the jurisdiction employed, within the time frame prescribed by the Company or statute.
• Handle complex and unusual exposure claims effectively through on-site investigations and through participation in mediations, settlement conferences, and trials.
• Handle confidential information according to Company standards and in accordance with any applicable law, regulation, or rule.
• Assist in the evaluation and selection of outside counsel.
• Maintain punctual attendance according to an assigned work schedule at a Company approved work location.

Bodily Injury Claims Specialist

Underwriter

• Learn various insurance coverages and contracts along with company philosophy and procedures, in order to make underwriting decisions.
• Become familiar with company policies, manuals, forms and endorsements in order to understand their meaning and use.
• Analyze loss experience, financial conditions and physical characteristics of risks.
• Acquires a working knowledge of supporting sections of the underwriting department.
• Effectively communicate with independent agents and other employees through verbal and/or written means.

Underwriting/Premium Audit Internship

Content Marketing Manager

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Please note that we are not currently hiring fully remote positions. All candidates must have the ability to work in one of our tech offices from time to time. The location for this role is in Lansing, Grand Rapids, or Traverse City, Michigan. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our IT Division as a Modern Technology Software Developer, focusing on Enterprise Content Management. This role completes work for one of our affiliate companies. It has mostly front-end development (Java and JavaScript) and configuration workflow duties. Responsibilities generally include developing, maintaining, and supporting software applications for new and existing systems. The position requires the person to: Define, develop, test, analyze, and maintain new and pre-existing software programs and applications. Actively participate in code/design reviews and brainstorming sessions. Develop program and system documentation. Analyze and fix software errors in a timely and accurate fashion. Consult with users, architects, project leaders, and management to resolve problems and suggest alternatives. There are other responsibilities related to infrastructure, release, process formalization, and automation.

Bodily Injury Claims Specialist

Underwriting/Premium Audit Internship

Software Developer – Enterprise Content Management