Physical Damage Appraiser

Auto-Owners Insurance

Claims professional inspecting damaged automobiles for Auto-Owners Insurance. Developing repair cost information and negotiating agreements with various stakeholders while ensuring compliance with industry standards.

Posted 7/1/2026full-timeLansing • Missouri, Ohio, Wisconsin • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Inspect damaged automobiles
Develop information regarding repair costs
Negotiate repair cost agreements
Evaluate practicality of repair and options for settlement of claims
Communicate with claim associates, agents, insured’s repair facilities and others regarding inspections and conclusions
Participate in required communication to vehicle owner regarding repairs
Participate as necessary in negotiations, follow-up and problem resolution on claims
Work towards the resolution of claims
Handle investigations by phone, mail and on-site investigations
Willing to travel and be temporarily reassigned for catastrophe duty upon request

Requirements

What you’ll need

Bachelor’s degree or equivalent experience
A minimum of 3 years working as a physical damage appraiser
Knowledge of CCC software is preferred but not required
Above average communication skills (written and verbal)
Ability to resolve complex issues
Organize and interpret data
Ability to handle multiple assignments
Possess a valid driver’s license

Benefits

Comp & perks

friendly work environment
structured training program
employee mentoring
excellent compensation/benefits package
competitive base salary
matched 401(k)
fully-funded pension plan (once vested)
bonus programs
generous paid time off including holidays, vacation days, personal time, and sick leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Automobile InspectionRepair Cost EvaluationClaims HandlingInvestigation TechniquesData Analysis

Soft Skills

Problem ResolutionMulti-taskingWritten CommunicationVerbal Communication

Certifications

Bachelor's DegreeValid Driver's License