Australian Red Cross Lifeblood

General

• Conduct formal consent interviews with donor families, ensuring clarity and respect
• Increase organ and tissue donation consent rates across Victoria
• Guide families through acute grief and bereavement while offering organ and tissue donation
• Deliver clear, sensitive information about end-of-life processes to families
• Work closely with families and health services across Metropolitan Melbourne
• Lead sensitive conversations and obtain formal consent
• Provide ongoing support throughout the donation process
• Facilitate remembrance activities and provide supportive materials
• Identify, assess, and resolve problems with a solution-focused mindset
• Maintain detailed documentation and follow-up

Donation Conversation Specialist

Technician

• Perform core testing activities within the Testing team
• Adhere to Good Manufacturing and Laboratory Practice
• Perform routine screening tests within agreed timeframes and defined procedures
• Support the sufficient and safe provision of blood, plasma and biological products
• Escalate anomalies to ensure regulatory requirements are met
• Maintain product safety
• Work varied shifts on a rotating roster, including early morning and evening shifts, Mondays, Saturdays and other required days
• Complete a training pathway lasting approximately 6 to 8 months before becoming fully trained across all role activities

Testing Technician

• Coordinate and deliver transformational projects enhancing Manufacturing and Logistics operations nationwide
• Ensure new equipment and technology are successfully introduced into Manufacturing and Logistics teams
• Coordinate equipment installation and integrate new infrastructure
• Align equipment and infrastructure changes with business processes, quality standards and operational needs
• Develop and manage local schedules for equipment relocation, implementation and integration
• Work with stakeholders to improve operational efficiency and safety
• Balance priorities according to national and processing centre requirements
• Support business continuity while improving ways of working
• Support the Engineering group with process engineering risk analysis and continuous improvement activities
• Collaborate with team members, stakeholders and contractors to deliver change smoothly and safely

Delivery and Change Coordinator

• Coordinate and deliver transformational projects enhancing Manufacturing and Logistics operations nationwide
• Introduce new equipment and technology into Manufacturing and Logistics teams
• Coordinate equipment installation and integrate new infrastructure
• Ensure implementations align with business processes, quality standards and operational needs
• Develop and manage local schedules for equipment relocation, implementation and integration
• Work with stakeholders to improve operational efficiency and safety
• Balance priorities based on national and processing centre requirements
• Support business continuity and continuous improvement
• Support the Engineering group with process engineering risk analysis and continuous improvement activities
• Coordinate with multiple stakeholders, contractors and internal networks

Full-stack Engineer

• Assist Lifeblood in addressing and resolving technical quality issues
• Address complex quality areas, including validation processes
• Partner with the business to enhance capability in Lifeblood’s quality management system (QMS)
• Provide quality management expertise to support decision-making at all business levels
• Participate in the Lead Auditor group
• Deliver the internal quality audit program
• Drive improvement in the performance of Lifeblood’s processes
• Coach and mentor individuals to enhance their skills and performance

Quality Lead

Medical Officer

• Provide expert clinical guidance while supporting donor and recipient safety
• This opportunity combines office, donor centre, and home-based work
• Provides medical guidance to optimise donor, recipient and blood component safety
• A portion of the work is provided via a rostered telephone advisory line
• Flexible working hours including evenings and weekend shifts will be required following a training period
• Opportunity to participate in research to support medical policy development.

Assistant

• Greet and interview potential donors to understand their eligibility and suitability to donate
• Create a donor experience they’ll love and want to come back
• Complete routine blood pressure and haemoglobin tests
• Set up machines and collections equipment
• Insert and remove needles safely to collect whole blood, plasma, and platelets
• Monitor donors post-donation and assist them with rebooking their next donation
• Work collaboratively to achieve collection targets

Nursing Assistant

Strategy

• Lead enterprise talent and workforce initiatives that will help shape Lifeblood's future workforce and capability needs
• Shape how Lifeblood secures the workforce and capabilities needed to deliver its strategy
• Partner with senior leaders to solve complex workforce challenges and build organisational capability
• Influence organisation-wide outcomes through talent management approaches and strategic workforce planning
• Refresh and govern Lifeblood's job architecture, improve data quality, embed processes across the employee lifecycle

Talent & Workforce Strategy Lead

• Greet and interview potential donors to understand their eligibility
• Create a positive donor experience
• Complete routine blood pressure and haemoglobin tests
• Set up machines and collections equipment
• Insert and remove needles safely to collect whole blood, plasma, and platelets
• Monitor donors post-donation and assist them with rebooking their next donation
• Work collaboratively to achieve collection targets

Designer

• Lead the design of learning solutions to ensure efficient, effective and engaging learning experiences for operational teams
• Focus on improving how people learn in operational settings, ensuring learning is practical, relevant, and fits naturally within the realities of day-to-day work
• Work closely with stakeholders to understand challenges, identify learning needs and develop creative solutions that improve both learner experience and business outcomes
• Encourage experimentation, shared learning and continuous improvement while contributing to a culture that values practical, learner-centred solutions
• Evaluate what is working, use evidence and feedback to inform decisions, and help build a stronger understanding of how learning can best support performance in operational environments

Donation Conversation Specialist

Testing Technician

Delivery and Change Coordinator

Delivery and Change Coordinator

Quality Lead

Medical Officer

Nursing Assistant

Talent & Workforce Strategy Lead

Nursing Assistant

Nursing Assistant

Nursing Assistant

Nursing Assistant

Nursing Assistant

Nursing Assistant

Senior Learning Designer